Waterloo Honda

Checking in - staff are polite and also go over what work is to be done Too - depending on mileage and when/what services have been done in the past - will give a heads up if more work should/needs to be d is to be done Too - depending on mileage and when/what services have been done in the past - will give a heads up if more work should/needs to be done. My experience has always been that if more services are needed beyond what I booked for - the added work has always been done at the same appointment. Being able to do this prevents having to book another appointment. More

Jorge was the best salesman. He was honest and worked to find the best deal for me. I definitely recommend him He was honest and worked to find the best deal for me. I definitely recommend him More

Service was prompt and well attended ,appreciate the on time turn around and the drop pickup options time turn around and the drop pickup options More

Good service, pleasant people, very poor scheduling. When told to book early, at 7:30 a.m., for winter tires and could wait because it would only be about 30 min and wind up waiting 2 hrs. Not impress When told to book early, at 7:30 a.m., for winter tires and could wait because it would only be about 30 min and wind up waiting 2 hrs. Not impressed. More

Very pleased with Waterloo Honda , such a great experience and would highly recommend them. Very informative and friendly. I took my suv in for a recall, and Bruce Marchand was so kind and helpful experience and would highly recommend them. Very informative and friendly. I took my suv in for a recall, and Bruce Marchand was so kind and helpful in the whole process. He explained everything that was going to be done and showed me where to wait . He would check on me and let me know how things were going. When my car was ready,he came and got me and showed me out. That was really impressive, I felt so welcomed and looked after. More

Quick, efficient, and easy to deal with. I wanted a tire swap and I got a tire swap. Plus a deal on storage. Oh yes, and thanks for the English Breakfast tea while I waited a totally reasona I wanted a tire swap and I got a tire swap. Plus a deal on storage. Oh yes, and thanks for the English Breakfast tea while I waited a totally reasonable amount of time! More

I bought my car at Waterloo Honda and the sales team was fantastic and knowledgeable. After my service appointment I’m very happy to say that the maintenance team continues this excellent. Toma is my adviso fantastic and knowledgeable. After my service appointment I’m very happy to say that the maintenance team continues this excellent. Toma is my advisor and arranged my windshield repair for me within a day. I was able to bring my car in 2 days later and he billed my insurance on my behalf. I’m incredibly happy with the service! I was worried about fighting insurance however he called before on my behalf to ensure everything would be taken care of. He also arranged shuttle service for me to and from work and was able to accommodate my schedule. Highly recommend Waterloo Honda, they really treat you like family. More

Great service on a Honda recall completed today: super staff, work completed in a timely manner. That being said, cannot rate as a 5 star as a number of requests in the past 3 months for price and instal staff, work completed in a timely manner. That being said, cannot rate as a 5 star as a number of requests in the past 3 months for price and installation of a trailer hitch for my vehicle was never responded to. Guess they did not want to do. More

I was very pleased for the service I received from Waterloo Honda. They arranged a shuttle service for me, and gave me multiple rides to make sure that my daily activities were not disrupted. At the e Waterloo Honda. They arranged a shuttle service for me, and gave me multiple rides to make sure that my daily activities were not disrupted. At the end of the service, they gave a brief explanation about the current condition of my car. I highly recommend Waterloo Honda. More

Shweta was a pleasure to deal with. She is very knowledgable and was able to answer all the questions I had with ease. Very satisfied with the service I receive at Waterloo Honda. She is very knowledgable and was able to answer all the questions I had with ease. Very satisfied with the service I receive at Waterloo Honda. More