Waterloo Honda

The staff will go out of their way to make sure your service needs are met, work done promptly and kindly service needs are met, work done promptly and kindly More

Extremely helpful and straightforward. Bruce in the shop department was helpful and explained everything and was very direct and clear Bruce in the shop department was helpful and explained everything and was very direct and clear More

Great customer service. All the amenities were excellent and customer centric. The scheduled service are done on time with all certified technicians and equipments. All the amenities were excellent and customer centric. The scheduled service are done on time with all certified technicians and equipments. More

Work was prompt, took the amount of time they had predicted for the price they had quoted. predicted for the price they had quoted. More

They have been professional and efficient. They really seem to want happy customers which should be everyone’s goal. They really seem to want happy customers which should be everyone’s goal. More

Always courteous. Always helpful. Always satisfaction. That's what a dealership is all about! That's WATERLOO HONDA. Always helpful. Always satisfaction. That's what a dealership is all about! That's WATERLOO HONDA. More

Terrible service, extremely expensive, unprofessional service representative. The wait time was 3 hours for an oil change, I will not return! service representative. The wait time was 3 hours for an oil change, I will not return! More

Fantastic service from Toma. Got me in and out very quickly and explained everything to me. Got me in and out very quickly and explained everything to me. More

I have been coming to this dealership since the 1990’s and have never had a complaint about the service. and have never had a complaint about the service. More

Checking in - staff are polite and also go over what work is to be done Too - depending on mileage and when/what services have been done in the past - will give a heads up if more work should/needs to be d is to be done Too - depending on mileage and when/what services have been done in the past - will give a heads up if more work should/needs to be done. My experience has always been that if more services are needed beyond what I booked for - the added work has always been done at the same appointment. Being able to do this prevents having to book another appointment. More