Waterloo Ford Lincoln Sales

The worst dealership I have ever purchased a vehicle with in the last 50 years. Sales Mgr does not coordinate with Salesman regarding pricing & trade in value. Duplicate Emails had to be sent to sales mgr & in the last 50 years. Sales Mgr does not coordinate with Salesman regarding pricing & trade in value. Duplicate Emails had to be sent to sales mgr & salesman...When the deal was made it took 9 hours to get a Bill of sale after sending it back 3 times for corrections ie incorrect purchasers, incorrect address, incorrect date and deposit amount not specified. When I arrived to take delivery of the vehicle it was only then that I was notified that I needed a bank draft.....nobody mentioned this before and after driving 2hrs I was ready to cancel the deal....the salesman did take me to the bank to obtain a bank draft but....I could have done this 2 days before had I been informed that a cheque is no good. More

My service yesterday was amazing. The drivers who picked up my car and delivered back were very nice and friendly. Ken is great very helpful and knowledgeable very happy with the serv The drivers who picked up my car and delivered back were very nice and friendly. Ken is great very helpful and knowledgeable very happy with the service. More

Good service for a non appointment with a flat tire speedy service as all my visits have been even though have met a lot of different people speedy service as all my visits have been even though have met a lot of different people More

It was an awesome experience, my sales representative was Mido,he is so awesome, helped me from start to finish to purchase my 2024 Bronco. Excellent service! Mido,he is so awesome, helped me from start to finish to purchase my 2024 Bronco. Excellent service! More

I am impressed how things were handled with the pickup and return program. Ken did very well, as always. Thank you and return program. Ken did very well, as always. Thank you More

The dealership treated me excellent. I came to you because of Jaz and I do not regret it. I came to you because of Jaz and I do not regret it. More

Great service professional will to answer any questions I had. Very respectful as well no matter how silly the questions. had. Very respectful as well no matter how silly the questions. More

Easy appointment booking, transportation home after leaving vehicle, vehicle ready on time, everything completed, good analysis of any issues. leaving vehicle, vehicle ready on time, everything completed, good analysis of any issues. More

Tawnja was awesome! I'm confident I saw rainbows surrounding her like halos. Professional, competent and friendly. I'm confident I saw rainbows surrounding her like halos. Professional, competent and friendly. More

This dealership who has such a good reputation makes you wonder how much they paid for the positive reviews? I would like to thank Martin for looking in to this nightmare, even if there is nothing he co wonder how much they paid for the positive reviews? I would like to thank Martin for looking in to this nightmare, even if there is nothing he could do. About as slimy a dealership as I have seen. Avoid at all costs. Dont believe the send us your contact info and we will be in touch 5 months no reponse. Waterloo should be very proud of this sale to an 80 something year old lady Who trusted this dealership. She would have been better off buying from a crackpot back alley car salesman. Waterloo should have a buyer beware sign above the door. Sales and Service lied about AMVIC details to a senior. Dont trust what they tell you about a used car. This car was much worse that it was represented. Very disappointed with this dealership. some how they missed mentioning that all the springs where broken Bad transmission bad rear differential less than 1500k from purchase. More