Waterloo Ford Lincoln Sales

Noise car ! I bought anew 2014 escape last November, as it was winter , so I parked my new car on my parka most of the time until April 2015 , my work is out of c I bought anew 2014 escape last November, as it was winter , so I parked my new car on my parka most of the time until April 2015 , my work is out of city . So , when I use the escape I noticed lots of wind noise , first I thought it was windy outside , than I paid my attention for over a few weeks , nothing change does matter which weather conditions, it still make noise at all . I told with the dealership about this issue, they told me to contacted with service department, I did . The service department told me I have to pay 130 and plus for hour than they can to check it what is wrong . At that point, it was unacceptable and I refused . They offer customer satisfaction 100% , where this number came from ? I still drive my wind noise 2014 escape . More

Poor Service We purchased our truck here new. I dropped the truck off in them morning on the day of our appointment. Received a call around 11:00 that it was no We purchased our truck here new. I dropped the truck off in them morning on the day of our appointment. Received a call around 11:00 that it was not in yet but would be looked at in the afternoon. Received a call at 4:00 stating that it would not get in and could I pick it up and bring it back the next day. Trouble is, this is the 3rd time they have done this and will be the last. I will not be taking it back nor will I buy a Ford again. Apparently it means nothing when you buy a $55,000.00 truck from these people. More

very bad , what they want is only your money ! Never back ! The sale manager is Justin , he was promised me a lots , and that Scott was very nice before you signed agreement . Than ,once you done what they wan The sale manager is Justin , he was promised me a lots , and that Scott was very nice before you signed agreement . Than ,once you done what they wanted , they all gone ! Did they explain how much you could saving to pay bi-weekly ? What was base cost for car ? What were offers , and ...... Gave your credit card ,you will be the king ! Recommendation to all my friends , in my life time would not be the chance ! NEVER ,EVER AND FOREVER to go back that Ford dealer ship ,at least has car recall from Ford Canada . May go other Ford dealer than Waterloo !!!!!!!!! More

what a joke These guys need your credit card info within 10 seconds of your initial contact in order to even initiate the conversation. I felt immediate heavy pr These guys need your credit card info within 10 seconds of your initial contact in order to even initiate the conversation. I felt immediate heavy pressured sales tactics. Not recommended More

Have dealt with Waterloo for many years (20+ years. They are honest and trustworthy. No or high pressure sales pitch to deal with. Service is very good as well although sometimes hard to get a booking as are honest and trustworthy. No or high pressure sales pitch to deal with. Service is very good as well although sometimes hard to get a booking as they are very busy and can be on the pricy side for repairs. More