Waterloo Ford Lincoln Sales

I purchased one incredible looking 2021 Ford Mustang Mach 1 for approximately $90 K One would think that the dealership would bend over backwards especially since I purchased two new vehicles in the same 1 for approximately $90 K One would think that the dealership would bend over backwards especially since I purchased two new vehicles in the same month and typically buy two or three new vehicles every year I picked up the vehicle up all excited and enthusiastic but it didn’t take long to deflate the experience After waiting for two hours for someone to bring the final paperwork I found the vehicle dirty from overspray from the stalls next to it, the battery tray thrown into the floor and while loading it ran out of gas because a $90,000 car doesn’t deserve a tank of gas There are so many other disappointing factors but normally I take them in stride, but in this case I had to say something More

Excellent customer care! Ron and Catherine went above and beyond to get us into our new vehicle. Very pleased with our experience. Highly recommend! beyond to get us into our new vehicle. Very pleased with our experience. Highly recommend! More

I have always had the utmost of service with Waterloo Ford. From my sales person Ron going then extra mile to the service department even jumping through hoops to help me out with vehicle issues when I w Ford. From my sales person Ron going then extra mile to the service department even jumping through hoops to help me out with vehicle issues when I was also having a family emergency out of province. The people I have worked with have always been straight forward and not tried to gouge me like other businesses would. I have bought 4 vehicles from Waterloo Ford now and keep going back for service because of the great service they do offer. More

Very good and knowledgeable staff. Easy to deal with and bend their ways to get the deal done. bend their ways to get the deal done. More

Very easy to deal with and Waterloo truly cares about their customers from the number one to the person that washes the cars. I puked recommend anyone looking for a new car to go there. their customers from the number one to the person that washes the cars. I puked recommend anyone looking for a new car to go there. More

It doesn't take much cooperation or effort on my part to get amazing service from everyone at Waterloo! I feel very well taken care! get amazing service from everyone at Waterloo! I feel very well taken care! More

Service was as promised and corrected the issues as needed. Would return to the dealer needed. Would return to the dealer More

Service was excellent, with detailed explanation of what was done with the brake system on my vehicle. what was done with the brake system on my vehicle. More

Service was easy to set up. Vehicle was easy to bring in, and service was completed timely based on estimate. and service was completed timely based on estimate. More

I have been using Waterloo Ford for many years. Always excellent service and follow up excellent service and follow up More