Waterloo Ford Lincoln Sales

Waterloo is always awesome to deal with. Martin Song is always friendly and welcoming too on the sales side. I will keep buying vehicles from here as well as using their amazing service dep Martin Song is always friendly and welcoming too on the sales side. I will keep buying vehicles from here as well as using their amazing service department More

Great customer service, recommend Waterloo Ford for service and purchases. Service & Dales department go above and beyond. service and purchases. Service & Dales department go above and beyond. More

They listened to our needs and were quick to get our services completed so we could get on the road back home services completed so we could get on the road back home More

Fantastic service. Can't give them enough credit on how professional the staff are. Keep up the great work. Can't give them enough credit on how professional the staff are. Keep up the great work. More

I receive prompt, friendly, courteous, professional service at Waterloo Ford every time. I would highly recommend Waterloo Ford to anyone looking for great customer service. Satisfaction guaranteed! service at Waterloo Ford every time. I would highly recommend Waterloo Ford to anyone looking for great customer service. Satisfaction guaranteed! More

Easy drop off and pickup, and Marni was great to deal with. Thanks for the help! with. Thanks for the help! More

Salesmen were very helpful and knowledgeable in their products. Enjoyable experience. I would recommend to a friend products. Enjoyable experience. I would recommend to a friend More

Very pleasant customer support and I was able to speak with the service professional about the service. with the service professional about the service. More

I love the vehicle pick up and loaner. The staff were fantastic. Having mainly GM and Mercedes vehicles I would say this was my best vehicle service experience in driving over 20 new vehic The staff were fantastic. Having mainly GM and Mercedes vehicles I would say this was my best vehicle service experience in driving over 20 new vehicles to date. This Lincoln service experience is the new norm for me. More

The service provider Marnie was excellent very helpful and helped me a lot. She was knowledgeable and professional and accommodating. However Ford as a corporation needs immense amounts of work . Hav and helped me a lot. She was knowledgeable and professional and accommodating. However Ford as a corporation needs immense amounts of work . Having recalled a part that is in the 2014 2015 and 2015 however only recalling 2009-2013 is negligence . This part can cause your vehicle to shift from 6th gear to 1st while driving 110. Imagine .. and wierd the part is back order for at least a year so far .. so if the lead body goes you have an expensive death trap of a paper weight. There are thousands and thousands of people with defunct trucks or trying to buy a knock of to keep their vehicle from killling someone. Ford corporation figures rather than recalling it would be less expensive to deal with lawsuits .. this is negligence plain and simple . You can’t admit an issue recall it but put it in other vehicles and not recall it ! Look it up it’s not some conspiracy . Just imagine driving 110 km and all of a sudden on a snowy road your back tires lock up as your transmission changes from 6-1 . What do you think happens to you and your kids….. More