Waterloo Ford Lincoln Sales

Service writer was very knowledgeable and very respectful on my concerns and went out of his way to make sure we had a ride and was setting us up for a loaner which we didn’t need but was very friendly on my concerns and went out of his way to make sure we had a ride and was setting us up for a loaner which we didn’t need but was very friendly More

Beware and go elsewhere. I was charged for a diagnosis that should have been under warranty. When I inquired about it Grant, in service, was unreasonable, uncooperative and I was charged for a diagnosis that should have been under warranty. When I inquired about it Grant, in service, was unreasonable, uncooperative and would not listen to anything I had to say. He was very dismissive and held my keys hostage until I paid for warranted work. He could care less about customer service or customer satisfaction, and even told me as such. I left feeling distraught, disrespected and unsatisfied. They have lost out on a new truck sale and any other services needed in the future. I hope it was worth it Grant. There are way better Ford dealerships in Edmonton than Waterloo Ford. Never again Waterloo. More

Cost is four times what it should be. You want 2000 foot replacement of high pressure power steering hose. Checked others and was only 500. Rip off You want 2000 foot replacement of high pressure power steering hose. Checked others and was only 500. Rip off More

The service department is amazing. Marni always takes fantastic care and is always pleasant and knowledgeable!! Marni always takes fantastic care and is always pleasant and knowledgeable!! More

Superb car service and customer service. Friendly staff greeted me when I arrived. My service was completed the same day and my car was waiting for me at the service entrance when I arrived Friendly staff greeted me when I arrived. My service was completed the same day and my car was waiting for me at the service entrance when I arrived to pick it up. Kudos Marnie and Waterloo team. More

All staff and especially my salesman jay were very knowledgeable and very attentive about my needs in a new Lincoln knowledgeable and very attentive about my needs in a new Lincoln More

Marnie and her service team did an awesome job. No complaints. I will always keep going here for my vehicle service needs No complaints. I will always keep going here for my vehicle service needs More

I have purchased 3 vehicles from this dealer in the last 14 years and they have been great to deal with through out the whole process. Sharif sales guy we just last had listened to what I had to say and 14 years and they have been great to deal with through out the whole process. Sharif sales guy we just last had listened to what I had to say and would answer me the questions or would go find out. Highly recommend this Ford Team if your interested in buying a used or new vehicle!! More

In the market for a new or used vehicle? & want the process to go through smoothly, Head over to waterloo Ford lincoln and get in contact with jaideep Rai! Jai will get things done quickly a & want the process to go through smoothly, Head over to waterloo Ford lincoln and get in contact with jaideep Rai! Jai will get things done quickly and professionally for you with his exceptional sales skills and Orlando's great management you'll be happy you choose waterloo for your next vehicle purchase.!! Can't be happier with these guys, they truly care about how their customers feel from start to finishe!! A+ 100% More