Waterloo Ford Lincoln Sales

I get alarm for seatbelt replacement but they is not yet bad to replace something with code bad to replace something with code More

Good service advisor explained what is needed to be aware of.Friendly staff and nice clean shop of.Friendly staff and nice clean shop More

I recently purchased a vehicle from this dealership. I couldn’t be more happy with the routine service I have received! Friendly staff that cares about my time and makes sure I only have done what need I couldn’t be more happy with the routine service I have received! Friendly staff that cares about my time and makes sure I only have done what needs to be done. I would highly recommend this dealership. More

The Lincoln Advisor at Waterloo is great at ensuring their customers that they will receive the help they need in timely manner. It signed of a great customer service that makes customer keep purchasing their customers that they will receive the help they need in timely manner. It signed of a great customer service that makes customer keep purchasing Lincoln. Excellent service Ken Diggins! You’re appreciated! More

Grant and his team were wonderful to deal with. Courteous, efficient and the cost to change my battery was reasonable. Courteous, efficient and the cost to change my battery was reasonable. More

Very poor customer service Felt serous safety concern from staff member Would never return to this dealership nor would I ever recommend Very serious concerns regarding the management of the service d from staff member Would never return to this dealership nor would I ever recommend Very serious concerns regarding the management of the service department More

Every person we met were professional and not pushy. They treated us with respect, kindness and were very patient. This is from our salesman Kevonne, the sales manager and the finance people. Everyone m They treated us with respect, kindness and were very patient. This is from our salesman Kevonne, the sales manager and the finance people. Everyone made us feel at home. I have never dealt with Waterloo Ford Lincoln but would highly recommend them. Even when I made a mistake on taking out the Lincoln warranty Ideen is trying hard to get us to the four year warranty. Everyone seemed to want to get us the best deal possible. I do not haggle and everyone respected this as the deal was made. Thank you Waterloo and all staff we delt with More

Honest dealings and respectful of customer time. Customer service level far exceeds what most businesses count as reasonable. Waterloo should be the standard all Ford dealers should be measured agai Customer service level far exceeds what most businesses count as reasonable. Waterloo should be the standard all Ford dealers should be measured against. More

Good communication, salesman had excellent working knowledge of the vehicle we purchased. Very happy with purchase. knowledge of the vehicle we purchased. Very happy with purchase. More

Ken Digness is always very friendly and takes his time to explain everything to me. explain everything to me. More