Volvo of Oakville

Sales is great. Service is mismanaged, poor service, technicians are not experienced & knowledgeable. The owner of this location is never on-site & therefore does Service is mismanaged, poor service, technicians are not experienced & knowledgeable. The owner of this location is never on-site & therefore does follow-up or not know issues going on with cars in service. More

I had a wonderful experience at Oakville Volvo today. I live in Toronto but bought my vehicles in Hamilton. I found the dealers in Toronto to be dishonest and uncaring. Not in Hamilton or Oakville. I c I live in Toronto but bought my vehicles in Hamilton. I found the dealers in Toronto to be dishonest and uncaring. Not in Hamilton or Oakville. I called to see about scheduling an appointment for a less than frigid air conditioning system and was told to come in the next day. Was helped by both Bob and Andrew from the service department. Polite, knowledgeable and friendly. Left within an hour with the system checked and recalibrated. Was well worth the drive and plan to go there for any further service needs. By he way, the owner John Martin, is very hands on and certainly knows how to pick his staff! Kate the receptionist is a doll. If you have any issues please bring them to Mr. Martin’s attention. I’m sure you will be very satisfied with the results. Thanks again people and keep up the good work. Regards, Howard Mativetsky More

This is one of the worsr car dealerships forget about being the worst Volvo Car dealership. They don't care after you buy /vehicle. The management of this place is rude and careless. being the worst Volvo Car dealership. They don't care after you buy /vehicle. The management of this place is rude and careless. More

First time owning a Volvo. The receptionists that First time owning a Volvo. The receptionists that greeted me were very helpful and friendly. Terry Short sold me a 2018 xc90. I thought he was very First time owning a Volvo. The receptionists that greeted me were very helpful and friendly. Terry Short sold me a 2018 xc90. I thought he was very patient, knowledgeable, and helpful. When i picked it up, he went over all the controls and helped me set up the Volvo app. The only thing I would suggest, is that the service manager should be introduced to the buyer at the time of delivery. The service records (if available), maintenance requirements, and any other tips should be gone over at that time. I think this would help develop a positive relationship between the buyer and the service department. Dave More

Service staff are helpful and great but with a vehicle getting older I have tried several times to look at new or newer vehicles while I wait. The sales staff wont even get out of their seat and when I as getting older I have tried several times to look at new or newer vehicles while I wait. The sales staff wont even get out of their seat and when I ask if I can look at something they say email to make an appointment. Then I sit there waiting for my car for a few hrs and they do nothing. No other customers in sight. More

I bought a 2018 S90 from Oakville Volvo and I couldn’t be happier with the purchase. Porya took care of everything and was extremely helpful in answering my questions. The car is flawless and was in mint con happier with the purchase. Porya took care of everything and was extremely helpful in answering my questions. The car is flawless and was in mint condition. Great experience, highly recommended. More

This is my first time to write a review, I am so upset with the deaIership's service! My radio and CD not working after the seat belt fastner recall work for 10 years old XC60, they said they did not touc with the deaIership's service! My radio and CD not working after the seat belt fastner recall work for 10 years old XC60, they said they did not touch anywhere else just under the seat, OK, I don't know anything about it, so not sure. And I had wind noise issue after they replaced the windshield because a flying stone hit the old one, the service manager arranged a reseal but the wind noise still there, then he asked to charge money for the diagnosis where is the wind shield come from ! What he is talking about, it is absolutely not fair to charge money to fix the issue from their inappropriate work! So disappointed, this is the service of Volvo dealership?! Update, the service manage arranged another shot to solve the wind noise issue without charge. Now I am happy the wind noise is gone and think the dealer is not a bad place to do service. More

Previous Volvo owner so you’d think I’d get a return call or a response to my emails when I’m interested in buying again. I guess they don’t want my business which works out well because I’d never buy from t or a response to my emails when I’m interested in buying again. I guess they don’t want my business which works out well because I’d never buy from them again. More

I leased a Volvo XC60 T6. Porya H was excellent to deal with. Product knowledge and his customer service and feedback was excellent. He was attentive and met all our needs. Very happy to go back to Oakvill with. Product knowledge and his customer service and feedback was excellent. He was attentive and met all our needs. Very happy to go back to Oakville Volvo. Marsha 😊 More