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Volkswagen of Newmarket

Newmarket, ON

Overview
Reviews
4.8
145 Reviews
Call Dealership 1905895236
View Awards

16885 Leslie St

Newmarket, ON

L3Y 9A1

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Showing 145 reviews

September 02, 2026

I had a horrible experience after buying a vehicle from this dealership. I bought a car from Rob with David as the manager, and Nicole as the GM. I would save yourself a headache and shop elsewhere. More

by Bad Experience
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rob Asrderakhshan in sales, David Tavazoei in management, and the General Manager, Nicole Bortolotti
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August 31, 2026

Fourth car from Pfaff VW. Outstanding service and stress free purchase. Don’t buy a car anywhere else without talking to them. Thank you!! More

by imcdougall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark (sales)
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Aug 31, 2026 -

Volkswagen of Newmarket responded

Thank you for being a loyal customer and for sharing your feedback! We are thrilled to hear that you've consistently had a smooth and enjoyable purchase experience at Volkswagen of Newmarket. We truly appreciate your recommendation!

August 29, 2026

Volkswagen of Newmarket is clearly the best dealership I have ever dealt with. Product knowledge and customer service are second to none! More

by LPH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Roberts, Nicole Bortolotti
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Aug 31, 2026 -

Volkswagen of Newmarket responded

Being called the best dealership you’ve ever dealt with is something our entire team can be proud of! Thank you for recognizing the knowledgeable and attentive service you received at Volkswagen of Newmarket. We’re grateful for your five-star review and hope to welcome you back again soon!

July 18, 2026

Logan was very professional and gave the attention I needed on this deal. It was a gift to my dad and she made the experience a 5 star More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Logan
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Jul 20, 2026 -

Volkswagen of Newmarket responded

Hi Matt, thank you for choosing Volkswagen of Newmarket and for sharing your experience with Logan! Your feedback means a lot to us, and we're grateful to have had the opportunity to assist you.

July 15, 2026

Great experience was smooth and great price great service. I would highly recommend to everybody. More

by mgc.contracting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massimo
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Jul 15, 2026 -

Volkswagen of Newmarket responded

Hello, Thank you for the top-tier review and recommendation! We aim for above and beyond customer experiences at Volkswagen of Newmarket and are pleased to see the team achieved this level of service. We hope to welcome you back in the future!

July 13, 2026

I was treated very well. Two minor complaints. whoever installed the new license plates on my new truck used rusty, old screws that I had to replace with the proper stainless More

by mrrove
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark M
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Jul 13, 2026 -

Volkswagen of Newmarket responded

It's great to hear you felt well taken care of during your visit to Volkswagen of Newmarket. We also appreciate you pointing out the concerns with the license plate hardware and the follow up on your ownership documents, as those details are important to the overall experience. Thank you for sharing your feedback, and we hope to welcome you back again soon.

July 09, 2026

Stephanie and Farhan were most helpful in getting me the best deal and the exact car I wanted. More

by Ramjetr72
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie David, Farhan Khan
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Jul 09, 2026 -

Volkswagen of Newmarket responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

July 03, 2026

I felt I was dealt with fairly and delivery of the vehicle was courteous and efficient More

by Chrisneedler12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
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Jul 06, 2026 -

Volkswagen of Newmarket responded

Thanks so much, Chrisneedler12. We look forward to your next visit to Volkswagen of Newmarket!

June 23, 2026

Very professional, clean, excellent customer service and Izad was so nice and helpful. We are so grateful More

by m.momeni8522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izad
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Jun 23, 2026 -

Volkswagen of Newmarket responded

We’re grateful to have you as a customer! We’ll pass your kind words along to Izad and the team. Thank you from all of us at Volkswagen of Newmarket!

June 20, 2026

Clean and friendly environment. The staff is professional and trustworthy truly taking the time to care for you and your vehicle. More

by chrissy.sthankiya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luca, Riley
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Jun 22, 2026 -

Volkswagen of Newmarket responded

Hi Chrissy, thanks for your review! It's great to know you felt taken care of by our team at Volkswagen of Newmarket. Your kind words mean a lot to us. We hope to see you back! Safe travels!

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