Volkswagen Waterloo

Excellent purchasing experience! We recently purchased a VW Atlas. Our experience throughout the whole process with Rob Vagacs was excellent. I would highly recommend the Waterloo V We recently purchased a VW Atlas. Our experience throughout the whole process with Rob Vagacs was excellent. I would highly recommend the Waterloo VW Dealership. More

Great overall experience! The entire team at Waterloo VW are amazing. From sales to service I am always pleased with how professional the team is and how the care about the cus The entire team at Waterloo VW are amazing. From sales to service I am always pleased with how professional the team is and how the care about the customers. I have purchased 3 cars from Robert Vagacs and he always goes above and beyond! He makes the entire experience stress free and the delivery a very pleasant. Shawn Hagen also is also a pleasure to deal with and professional and friendly too. More

New car + driving lessons I was deciding between a few cars and not only did Rob work through a variety of options he took me out and coached me through my first time driving a I was deciding between a few cars and not only did Rob work through a variety of options he took me out and coached me through my first time driving a manual car... it turned out to be the one I went with. He never made me feel that my request for options were a pain for him and was always super friendly and courteous without being too pushy or taking my business for granted. More

Excellent Customer Service I walked into Waterloo Volkswagen and walked out with a new car! Mike Jurj was so helpful! He listened to my needs and wants and found me a car be I walked into Waterloo Volkswagen and walked out with a new car! Mike Jurj was so helpful! He listened to my needs and wants and found me a car beyond my expectations! I referred him To my sister who has since bought an SUV from him and I will continue to refer him! Tim Zonneveld was great to work with. He answered all my questions and made the financing a breeze! More

Exceptional Customer Experience - Thank You VW Waterloo! I recently purchased a new VW and I decided to take my business to VW Waterloo after reaching out to a few VW dealerships across the GTA. The VW Wate I recently purchased a new VW and I decided to take my business to VW Waterloo after reaching out to a few VW dealerships across the GTA. The VW Waterloo team was highly responsive - great customer service and team work (Shawn set me up, Tim managed the financing process and Robert gave me a great orientation and welcome to VW). From first query to car pick up, every step was enjoyable. Thanks so much - I love my new VW and I am delighted to make a referral any time! More

Exceptional service Just purchased a used Passat from Volkswagen Waterloo. The entire process was quick and highly professional. Big thanks to Robert Vagacs and Shawn Hag Just purchased a used Passat from Volkswagen Waterloo. The entire process was quick and highly professional. Big thanks to Robert Vagacs and Shawn Hagen! Highly recommended! More

We will keep coming back! We just purchased our second new vehicle from VW Waterloo and had another great experience! We returned to work with Mike R. and he did another great We just purchased our second new vehicle from VW Waterloo and had another great experience! We returned to work with Mike R. and he did another great job for us and all sales staff we encountered were helpful/friendly which makes our experience at this dealership always a pleasant one! More

Return Customer !! I recently picked up a new GTI Rabbit and once again VW Waterloo was my dealer of choice. From front to back this dealer has quality people working ha I recently picked up a new GTI Rabbit and once again VW Waterloo was my dealer of choice. From front to back this dealer has quality people working hard for your business. As a huge VW fan I love dealing with like minded enthusiasts and always recommend VW Waterloo. Their new facility is under construction and will allow the dealer to better serve us ! Thanks again for the best possible experience !! More

Great dealership We just bought our second vehicle at Volkswagen Waterloo - another very positive experience. And we never had an issue with service appointments on th We just bought our second vehicle at Volkswagen Waterloo - another very positive experience. And we never had an issue with service appointments on the first vehicle. Everything always went as we expected. More

Great Customer Service I was a first time buyer and student, which made me a limited budget buyer, and out of town buyer. Roy was the salesman that I worked with and he was I was a first time buyer and student, which made me a limited budget buyer, and out of town buyer. Roy was the salesman that I worked with and he was amazing, he had gone out of his way to ensure that I was getting exactly what I wanted. Since I was out of town it was a family effort ensuring that I was getting what I was hoping for, so Roy ensured that my dad was also kept in the loop, during the entire buying process. When dealing with the finances I worked with Shawn, and through numerous attempts at phone tag we were able to settle everything I needed to ensure that when I came home to come get the car everything was in place. Both Roy and Shawn worked with myself and my dad, as he was the one in town. Overall, they were both so personable, and understanding and got me my dream of a first car! I have raved about my experience to those who have asked, and will for sure be returning to VW Waterloo for my next vehicle! More