Volkswagen Victoria

Great service provided by Robert Great fallow up and planing on behalf of Robert (sale) Would recommend him The overall presence in the dealerships is friendly professional and en Great fallow up and planing on behalf of Robert (sale) Would recommend him The overall presence in the dealerships is friendly professional and enjoyable Thanks More

Attention to the customer You can feel Michael's passion for the Volkswagen line of cars... very knowledgable. His attention to detail and the need for a customer makes the wh You can feel Michael's passion for the Volkswagen line of cars... very knowledgable. His attention to detail and the need for a customer makes the whole buying experience a positive one. The dealing with the rest of the team; Matt (Sales Manager) and Terrilyn (Financial Services) completed the positive experience. First class service. Looking forward to a long term relationship. More

service Michelle has always been excellent to deal with. Very friendly and knowledgeable. Service is first rate. I would not hesitate to have all my servicin Michelle has always been excellent to deal with. Very friendly and knowledgeable. Service is first rate. I would not hesitate to have all my servicing done at this location. Thanks. More

39000 service + I am always happy to do business with VW Victoria. Michelle is pleasant, experienced and knowledgeable, efficient and thorough. Also, any other staf I am always happy to do business with VW Victoria. Michelle is pleasant, experienced and knowledgeable, efficient and thorough. Also, any other staff I spoke to was also very helpful and friendly. More

Excellent Customer Service Brent Moroz was very helpful and product knowledgeable. We appreciated his efforts to explain every detail of the Tiguan. We also received real good s Brent Moroz was very helpful and product knowledgeable. We appreciated his efforts to explain every detail of the Tiguan. We also received real good service from "Matt" the sales manager who assisted in closing our purchase deal. Excellent team work between these two gentlemen. As first time VW customers we are looking forward to continue to receive the excellent service at Volkswagen Victoria. More

Excellent as always Have been with this dealership for 10 years now and have always received excellent service. Went in to have my battery replaced as it died unexpected Have been with this dealership for 10 years now and have always received excellent service. Went in to have my battery replaced as it died unexpectedly and they as always found time to fit me in. They also always take the time to fully look over my vehicle which is much appreciated; it is comforting that they take the initiative and don't wait simply for the annual inspections. More

Electrifing experience Buying a new car was never easier. Quite an electrifying experience buying my first VW E-golf. Looking forward to a long relationship with Volkswagen Buying a new car was never easier. Quite an electrifying experience buying my first VW E-golf. Looking forward to a long relationship with Volkswagen Victoria. More

Smooth out-of-province oil/filter change Visiting B.C. from Kingston, Ont. for the winter and required a routine oil/filter servicing on our 2016 Jetta. Friendly, professional and timely ser Visiting B.C. from Kingston, Ont. for the winter and required a routine oil/filter servicing on our 2016 Jetta. Friendly, professional and timely service from service rep Michelle Passmore and the VW service team, as well as a good follow-up discussion with sales rep Bailey Bowden and one other sales rep concerning a few specific questions on the 2019 Jetta. More

NewTires I always receive excellent service. This time, I had ordered a set of 4 new all-weather tires, as my annual service on Jan. 22/19 showed that the exi I always receive excellent service. This time, I had ordered a set of 4 new all-weather tires, as my annual service on Jan. 22/19 showed that the existing tires on my 10 year-old Jetta were dry cracked and the tread was tearing. The new tires were put on and balanced with a minimum of wait time. Thank you! More

Great service and excellent price for snow tires! Thank you Victoria VW for your outstanding service yet again! I needed snow tires for my recently purchased Golf and Vic VW not only had tires and rim Thank you Victoria VW for your outstanding service yet again! I needed snow tires for my recently purchased Golf and Vic VW not only had tires and rims at an excellent price, they were able to accommodate me and install them same day. More