Volkswagen Victoria
Victoria , BC
Filter Reviews by Keyword
By Type
Showing 89 reviews
Great Experience! I’ve given Volkswagen Victoria 5 stars because I had an amazing experience purchasing my new Jetta. Allan, the sales rep, was great, I told him exactl I’ve given Volkswagen Victoria 5 stars because I had an amazing experience purchasing my new Jetta. Allan, the sales rep, was great, I told him exactly what I’m looking for and he showed me my best options. Allan was so friendly and kept my interests in mind. There was no pressure whatsoever and all the staff made me feel welcome and comfortable with my purchase. It was a very welcoming environment from the start and overall a great experience and I’m super happy with my Jetta! More
The entire purchase experience was very enjoyable. My entire car purchase experience was exceptional. I had touch points with several staff including Crystal, Dain Eivindson, Matt Powsey and Terrilyn My entire car purchase experience was exceptional. I had touch points with several staff including Crystal, Dain Eivindson, Matt Powsey and Terrilyn Anderson. Even the insurance portion of the experience was really well done. Of particular note, Dain was very thorough and quick to get back to me with every question I had. I would highly recommend the entire team at Volkswagen Victoria. More
Great service I was greeted with friendly, courteous, and informative reception. I also appreciated a phone call regarding progress and was happy that my car was re I was greeted with friendly, courteous, and informative reception. I also appreciated a phone call regarding progress and was happy that my car was ready, washed, and vacuumed when I returned for pick up. More
First EGolf service The whole crew took care of business courteously, professionally and efficiently. Reset a warning light for me, did the checkup and returned a nice cl The whole crew took care of business courteously, professionally and efficiently. Reset a warning light for me, did the checkup and returned a nice clean car to us. Great service, as always! Thanks Michelle! More
Service dept was extremely friendly and helpful The service manager came out to have a look at my car to assess what was required and answer all my questions. They ensured that all my questions wer The service manager came out to have a look at my car to assess what was required and answer all my questions. They ensured that all my questions were answered. The just made me feel very special and alsoI felt that my car was incapable hands. No worries. Once again thank you for a job well done. More
1st. Annual service of my e-Golf My service advisor Rob Elke couldn't have been better but the mechanic who did the work still listed an oil change and filter which is impossible for My service advisor Rob Elke couldn't have been better but the mechanic who did the work still listed an oil change and filter which is impossible for an e-Golf which is 100% electric. (I didn't notice this until I read the details of worked performed and nothing seems to have been charged for the oil and filter) More
Sales person Dane was exceptional. I was very impressed with my experience purchasing a vehicle at Volkswagen Victoria. The salesperson Dane that I dealt with was very thorough and made I was very impressed with my experience purchasing a vehicle at Volkswagen Victoria. The salesperson Dane that I dealt with was very thorough and made the entire experience very pleasant. More
Great Experience Amazing people, great service. Ask for Dane when you go in, he is an awesome salesman. My wife and I came in with very strict guidelines and they rose Amazing people, great service. Ask for Dane when you go in, he is an awesome salesman. My wife and I came in with very strict guidelines and they rose to the challenge and have our business for life. More
Parts Replaced I bought new windshield wipers last week and one of them had a warp in it. The dealership replaced it with no fuss at all. And they happened to have p I bought new windshield wipers last week and one of them had a warp in it. The dealership replaced it with no fuss at all. And they happened to have puppies in the dealership to support a local dog rescue group, so puppies to pat! thanks so much! More
Comfortable and friendly We were treated well, received helpful answers to all our questions. Our agent could not have been more helpful. He patiently explained the workings o We were treated well, received helpful answers to all our questions. Our agent could not have been more helpful. He patiently explained the workings of the car. More