Vickar Nissan

Avoid this place. Caused damage to my interior of my car during warranty work. Never repaired. Managers will just lie to you. The service department could not even put Caused damage to my interior of my car during warranty work. Never repaired. Managers will just lie to you. The service department could not even put a tire on right. The tire read this side inwards on the sidewall. They had to bring it in again and do it all over. More

Audio system in service for 23 days now Don’t buy any brand new platinum murano from this dealer! The audio system and the gps conflict and they stop working all of the sudden when they are Don’t buy any brand new platinum murano from this dealer! The audio system and the gps conflict and they stop working all of the sudden when they are both used at the same time! You take the car to this dealer where you originally bought it on Jan 2nd, they keep it up to now Jan 25th, only to figure out how to fix a simple audio system! Not responsive! Too irresponsible! It seems like they want to make you tired to forget about the problem! Oh and I forgot to mention that your safety seems not to matter for them as with the warranty package you buy from them they give you a simple car that I even don’t know the name for god’s sake, which doesn’t have ant winter tire! And last but not the least you pay a platinum full package car and they keep your car 23 days now to solve an audio problem! Won’t recommend this dealer to anyone! More

Trade in for a newer model The sales person I delt with pretty much sold MY SUV to my husband even after telling the sales person it was my car, not my husbands by both myself a The sales person I delt with pretty much sold MY SUV to my husband even after telling the sales person it was my car, not my husbands by both myself and my husband. We got a great deal on it that's why we choose to stay. The finance department was amazing! Gold stars and 10/10 for her. She took her time and explained everything in complete detail and answered all my questions. More

Listening to customer I dealt with Sameer at the Regent Ave Nissan and really appreciated that he listened to what I needed, did not try to talk me into a higher end model I dealt with Sameer at the Regent Ave Nissan and really appreciated that he listened to what I needed, did not try to talk me into a higher end model that I did not want or want to pay for. I am now enjoying my new Qashqai ! More

Sam are sales person was awesome It was great overall. Sales person Sam was awesome. Was a little posses off went we went to finicial guy that we didn't know before hand what we neede It was great overall. Sales person Sam was awesome. Was a little posses off went we went to finicial guy that we didn't know before hand what we needed to bring. But overall was very satisfied.😊 More

Positive experience Buying a car is an important decision that doesn't always conclude in one visit.I shopped around and ultimately ended my search where I began. MY sale Buying a car is an important decision that doesn't always conclude in one visit.I shopped around and ultimately ended my search where I began. MY salesperson Bill was professional and listened to what I wanted and not just consumed with selling me a car.I had gone to both Mercedes ,Infiniti and Lexus all missed the mark regarding level of service. More

Worst after sales support ever!!! I purchased a used 2016 300s with 18430 kms on it listed as immaculate, paid 1500 extra for paint protection which really got me burnt clear coat stre I purchased a used 2016 300s with 18430 kms on it listed as immaculate, paid 1500 extra for paint protection which really got me burnt clear coat streaking on the drivers side from improper application. I had to bring the car back twice at their convenience to have it fixed. had to get the drivers side strut replaced as it was defective within the first 5 days of driving and then I requested to have the front bumper looked at because the body lines did not match. the manager of used car sales Justin Cahill instead of being supportive tried to bully me with lines like " you can't expect perfection it is a used car" and after pushing repeatedly he said he had it fixed. when I came to get the car nothing was different and I was fed "well that is the best we can do " so I took it to dodge who upon opening the hood noted right away that all of the fasteners were incorrect and recommended to have it removed and put back on using the proper fasteners. when they took the bumper off the shock absorbers were crushed and the rebar was bent (both items for safety that never should have passed) $1104.00 in damage. I returned to Vickar to ask if they would reimburse me and they initially said no because I was past the 30 day purchase date even though I had asked that it be looked at within 10 days after purchase. after escalating to the GM I was told they would cover half the cost, which is cheap to begin with. it took almost a month to get the check through ignored calls and messages. I finally went to the dealership for answers and was fed repetitive lies of ' it may take a while this is a large company you know" and various other stall tactics. finally when I get the check it is for 500 not 552 which would have been half and when I asked about this I was told "that's all the GM was approved for and that's all you will get" I have never been so put out in my life and now regret wasting 1500 on paint protection because to keep the warranty on the paint I have to bring it back there once a year to have it inspected. I am already anticipating the anxiety and stress that that will cause. I would not recommend this place to anyone. if it was the last dealership on earth I would rather walk. More

Excellent service...very fast and efficient...aaa+++ Very fast polite service...efficient and didn't miss a thing. Thanks to everyone at Nissan on regent avenue. Very patient even after I made several ap Very fast polite service...efficient and didn't miss a thing. Thanks to everyone at Nissan on regent avenue. Very patient even after I made several appointments then charge them More

From the first hello to the last goodbye everyone was helpful courteous and friendly . From the managers at the front to the financing at the back. There was absolutely to the last goodbye everyone was helpful courteous and friendly . From the managers at the front to the financing at the back. There was absolutely no pressure on purchasing anything. Even tho I was stuck due to my own car breaking down and having to get too work on the Monday they made sure I was happy with what i chose , they made sure I was able to get to work for Monday. It was really truly an exalent experience better than any other dealer that I've been to when looking at vehicles and they truly work as a team not one person walked away till I was taken care of. Im truly thankful and happy i chose them More

Purchase new Murano Fantastic dealership. Met Bill Kueneman as we came into dealership. We indicated we may be interested in trading in Rogue for a Murano. Bill took his Fantastic dealership. Met Bill Kueneman as we came into dealership. We indicated we may be interested in trading in Rogue for a Murano. Bill took his time explaining the features of a Murano. He took the time to take us for a test drive, listening to our concerns and answering our questions. Most importantly he did not pressure us into. buying and took the time with us until we agreed on a price. The dealership was busy but Bill step up to the plate and took us through the new vehicle delivery checklist. I have always thought the service department went the extra mile in servicing my Rogue but Bill went the extra mile as well and we greatly appreciate his efforts More