Vickar Community Chevrolet

Friendly service I was kept up to date on the progress of my vehicle regularly. Jobs were completed in an acceptable amount of time. waiting area was comfortable I was kept up to date on the progress of my vehicle regularly. Jobs were completed in an acceptable amount of time. waiting area was comfortable More

Service I have given a rating of 3 - average rating. I brought in my 2018 Equinox for an undercoating inspection for 8 am. Now because of the length of time I have given a rating of 3 - average rating. I brought in my 2018 Equinox for an undercoating inspection for 8 am. Now because of the length of time for this service to take place meant that I would have to wait approx. 4-6 hours for my vehicle. As we are from out of town, we didn't have anywhere to go (malls aren't open until 9:30-10) and didn't feel like sitting in a mall for this length of time. My concern is why wouldn't we be offered a vehicle. Luckily for us - we know a couple of people - who took it upon themselves to get a vehicle to go out and shop, etc. I would gladly provide a 5 star rating to those people for sure. Now my other complaint is summer is fading fast and I had a problem with the intercooler freezing up this past winter. Haven't heard a thing about the fix - they replace something and said it should work, which it didn't - not until is warmed up. I am concerned on spending another winter sitting in the lounge area for 4-5 hours each time. I believe I had my vehicle in 3 times last year...I do not want another season of it. And wished that some would tell us that GM has fixed the issue - and turn my 3 star rating back into a 5. Please that is all I am asking for. Not too much to ask. More

Excellent Customer Service At Vikar Chevrolet the staff are always friendly, provide the best service and advice!! Pleasure doing business with all staff from sales, credit mana At Vikar Chevrolet the staff are always friendly, provide the best service and advice!! Pleasure doing business with all staff from sales, credit manager, service cashier, service advisors. They always have a warm smile when you waiting for your vehicle More

Service Visit I would rate your service middle of the road. Every time I go there for service (which is not alot) I always find some things lacking. In a previous v I would rate your service middle of the road. Every time I go there for service (which is not alot) I always find some things lacking. In a previous visit it was money missing from my change left in the vehicle. This was addressed with the manager. This time the vehicle was not properly cleaned on the outside after undergoing a rust application check. As well the FOB did not work when I wentr to get thew vehicle but I managed to get it to work. The cleanliness was addressed by the service adviser but caused a delay in my departure. On a positive note I find your sales team top notch. More

quick service We were able to get our car in quickly, and the necessary repairs were also done efficiently and within the quoted price. Overall very happy. We were able to get our car in quickly, and the necessary repairs were also done efficiently and within the quoted price. Overall very happy. More

Buick FIxed quickly the issue it was in for. Asked about a couple of others,still have problems with cruise and funky acceleration on hot days FIxed quickly the issue it was in for. Asked about a couple of others,still have problems with cruise and funky acceleration on hot days More

Always an awesome experience. Very trustworthy. Always an awesome experience. Very professional and trustworthy staff. Larry Vickar is truly the respected captain of the ship. He is a visible, hands Always an awesome experience. Very professional and trustworthy staff. Larry Vickar is truly the respected captain of the ship. He is a visible, hands on manager that the staff seem to admire and appreciate. More

Always very pleased with the pleasant and courteous nature I am always pleased with the pleasant and courteous nature of everyone at the dealership, whether it is with the sales department (Derek Jones), parts I am always pleased with the pleasant and courteous nature of everyone at the dealership, whether it is with the sales department (Derek Jones), parts department (Tyler Fluello) or any of the staff in the service department. They are always ready and willing to help with whatever matter I have come in for. I currently have a 2015 Silverado HD High Country and a 2015 Impala LTZ and I will be sure to continue to do my business with Vickar Community Chevrolet when it comes time that I should plan to make a vehicle upgrade. Thank you Vickar Chevrolet for the happy and pleasing experience every time I have to come in! More

Standard Semi Annual checkup with Oil Change Standard checkup and oil chg... also had the team check and replace the receiver for the remote key fobs... intermittently having issues. .... Service Standard checkup and oil chg... also had the team check and replace the receiver for the remote key fobs... intermittently having issues. .... Service desk kept me updated as the progressed on the work and had it done within estimated time.... no issues, excellent service. More

Oil change Vickar treated us with respect and didn’t actually lie to us as the other dealership (birchwood) had. I will NEVER deal with birchwood again but will Vickar treated us with respect and didn’t actually lie to us as the other dealership (birchwood) had. I will NEVER deal with birchwood again but will gladly take my business to vickar. They listened to my issues I was having with my vehicle and suggested options. Coffee was available (yeah!!) and tv and very comfy seats. My car was even washed when it was done! Thanks and great job More