Vickar Community Chevrolet

Went far and beyond in quality service. All staff friendly! Sales person made my experience very positive; was not pushy, appeared to understand my needs and went out of his way to ensure I was happy with the s Sales person made my experience very positive; was not pushy, appeared to understand my needs and went out of his way to ensure I was happy with the service, vehicle, pricing and extras on my vehicle. He worked diligently to find a vehicle on the lot or on other lots according to my requests. The finance staff was also extremely friendly and understood my needs when it came to financing. He went above and beyond my expectations regarding the financing of this vehicle. When I was without a vehicle; the dealership ensured I had a courtesy vehicle at all times. More

Biggest regret Worst experience I’ve ever encountered in sales. I can not wait for the car to be paid off so I don’t ever have to deal with them. When I bought my ve Worst experience I’ve ever encountered in sales. I can not wait for the car to be paid off so I don’t ever have to deal with them. When I bought my vehicle I had questions about it because the roof is dirty and I had holes in the seats (front and back), the car we driving slightly crooked and when I asked the sales person would tell me to call vickar Nissan even though I bought the car from them. Two weeks into driving the car I noticed that it was still crooked so I went back into the dealership and spoke to someone else who got me the general manager who arranged for my car to get aligned and to look for him after they were done so we could talk about the other problems with the car. So they had “aligned the wheel” and all seemed fine, I looked for the GM after but he was out so then I tried to reach him multiple times after the visit but I would just get the run around and never got in contacts with him. Fast forward about 4 months I FINALLY get a car from vickar about getting my car in for a inspection so I took the day off because I wanted to sort things out. My appointment was for 8:30am I got there and it seemed like someone had made a mistake and not put me in the system but they fixed it and took my car in. Me and a friend waited from 8:30to 12:30pm for the car and the whole time they had parked my car in the lot and had not even called at it. FOUR HOURS we waited thinking they were fixing the car but they weren’t and I had to leave because I had an appointment and the service receptionist at the time had told me to call again so that they could fix it and they were so ‘sorry”, I took my car elsewhere for my services. I’ve had the car for less the a year and the keys battery has died (push start) I called to see what I can do about it and they’re telling me I’m gonna have to buy another key when I have not even had the key they give me for a year Fast forward to June 4th I have some problems with the car and I have a total plus protection plan so I’ve been trying to get in touch with someone to see if the protection plan can cover any of the problems and surprise surprise I’m getting the run around yet again. Honestly regret going into vickar everyday because when they were trying to sell me a car my phone was blowing up CONSTANTLY and now that they’ve given me a problemic car I can not seem to get in contacts with anyone. I wouldn’t recommend this place to anyone More

Quick easy and painless Customer service was excellent. Sales staff were very friendly and easy to deal with. Vehicle could have been cleaner when we picked it up. Otherwise Customer service was excellent. Sales staff were very friendly and easy to deal with. Vehicle could have been cleaner when we picked it up. Otherwise no complaints. More

Poor organization Terrible experience. Dealership wasted time and was completely disorganized. They even gave us the wrong VIN and TOD paperwork when we went to get ins Terrible experience. Dealership wasted time and was completely disorganized. They even gave us the wrong VIN and TOD paperwork when we went to get insurance More

Sold me a car that already has issues So I had traded my old vehicle in for a newer kia optima (used) only had 74000k when I bought it. Took it for a test drive and everything was fine. Bu So I had traded my old vehicle in for a newer kia optima (used) only had 74000k when I bought it. Took it for a test drive and everything was fine. But then I took it home a few days later and come to find that the steering knuckle is loose as heck and I can feel it and hear it clearly when turning my wheel when I'm going slow. So I was told my car was certified so I brought it in for a diagnosis and they told me that I couldn't get it fixed under my certified warrenty and that if have to wait till my full warrenty kicks in to get it replaced. I find that rediculous seeing that the first night i took it home something was wrong and now they won't fix it?!! And want me to use my warrenty when they should be repairing it at no cost on the certified warrenty, they also said a loose steering knuckle won't affect any other components. But I know something else is broken because Im heating another knocking noise coming from the front end now. I'm not to pleased with my experience so far! And I've been told that they're 'gunna try and take care of it' but haven't heard anything from the dealer More

Vehicle Purchase If your are considering the purchase of a vehicle I highly recommend Karlee Williams. She is extremely professional a did an awesome job of making th If your are considering the purchase of a vehicle I highly recommend Karlee Williams. She is extremely professional a did an awesome job of making the purchase of my new vehicle seamless. More

Overall experience. Derek was our first contact person. He was very helpful and didn’t put any pressure on us and provided us with a lot of information. Everyone we made Derek was our first contact person. He was very helpful and didn’t put any pressure on us and provided us with a lot of information. Everyone we made contact with made us feel at ease in our purchase. We hope the after service of the dealership will be as pleasant. More

Derek Jones Is Awesome I came to vickar because I was in search of an orange vehicle and Derek Jones came highly recomended. After sitting down with him and talking about wh I came to vickar because I was in search of an orange vehicle and Derek Jones came highly recomended. After sitting down with him and talking about what I was looking for in a car, he was able to help to get me what I was looking for and so much more. I am really happy with my purhase and really happy with the service I recieved. I will definitely reccomend this dealership and Derek to anyone who will listen because I felt that my buisness was valued. Clint Hooper was also a big help and same with Ryan Potyk. Thank you so much and if/when I need a new vehicle, I will be returning!! More

Excellent Very happy with my whole buying experience.Staff was very helpful and always willing to help.Vehicle was ready when they said it was going to be.And n Very happy with my whole buying experience.Staff was very helpful and always willing to help.Vehicle was ready when they said it was going to be.And nothing was missed.All my requests were met and in a timely fashion.Very satisfying experience . More

New Truck Great People great dealership. Very happy with my whole buying experience.Staff was very helpful and always willing to help.Vehicle was ready when th Great People great dealership. Very happy with my whole buying experience.Staff was very helpful and always willing to help.Vehicle was ready when they said it was going to be.And nothing was missed.All my requests were met and in a timely fashion.Very satisfying experience . More