Vancouver Volkswagen

Friendly, helpful staff, little pressure - ask for Devin Dealership was great overall. I bought my car over two visits. Friendly, helpful staff (Devin even dropped me at the skytrain station!). Listen Dealership was great overall. I bought my car over two visits. Friendly, helpful staff (Devin even dropped me at the skytrain station!). Listened to my needs and helped cater sales accordingly, versus arbitrarily choosing a car and trying to get me to buy that one. Other dealerships have either been very wrong about what I wanted (despite us having an extensive conversation about the kind of engine and horsepower, etc) or offered little advice/information outside of the specs of the vehicle. In this case, when I asked for Devin's opinion, he shared it and taught me a lot about what to consider and be attentive to, beyond what was relevant to the sale. It was not a high-pressure situation when I was buying. I felt fine to either buy or walk away; it felt up to me. They were willing to negotiate. Overall, there was a sense of working together to make the deal versus us having to shark against each other. Regardless of to what extent there were simply excellent sales techniques going on, I didn't mind because the experience was comfortable. Ultimately, you don't want to leave feeling like you got taken advantage of or are not getting what you want; there was none of that here. Thanks team. Happy to be part of the Clarkdale family. Constructive criticism: A good idea to discuss the protection packages BEFORE making the deal, so you can consider them. Several packages were suddenly mentioned to me ($50/mo per month for this and that coverage), but it would have been better to explain these to me earlier so I could think about what I wanted. It is challenging to consider whether these things are worth it right on the spot. Other dealerships have given me a heads up about the options, and that was appreciated. More

Buying from Clarkdale I bought a couple year old Focus ST that was traded in. Will dealt with the negotiations and him and rest of the staff there treated me very well. T I bought a couple year old Focus ST that was traded in. Will dealt with the negotiations and him and rest of the staff there treated me very well. They were professional yet down to earth and easy to deal with...there was no high pressure sales or add ons...although they were offered. Hope their after sales care is as excellent an experience as the purchasing was. Highly recommend dealing with Clarkdale. More

A Strong Desire to Provide Excellent Customer Service After going to a few other dealerships including another VW dealership, I bought a car from Clarkdale because of the quality of service I received. Ko After going to a few other dealerships including another VW dealership, I bought a car from Clarkdale because of the quality of service I received. Kong understood what I was looking for and did not try to 'upsell' me. With zero percent financing, the decision to go with a new, rather than Certified Pre-Owned, was an easy one. Madilyn and Cyndy guided me through the process and helped me to understand the other warranty products available. Once again, I was allowed to choose what was best for me without any pressure. Patrick patiently demonstrated all the controls and pointed out important things a car owner should know. I was first drawn to the location of Clarkdale but it was the people that made me feel that I bought my new car from the right dealership for me. More

Will in Sales This is the 6th vehicle our company has purchased through Will at Clarkdale. Buying a Golf R was a tougher decision than the last vehicles we have pur This is the 6th vehicle our company has purchased through Will at Clarkdale. Buying a Golf R was a tougher decision than the last vehicles we have purchased. Will performed through the whole process and "did what he said he was going to do". I got the car "I" wanted and I couldn't be happier. The car was spotless when I picked it up. More

how it is my feel it is good,not bad?i m very happy ?i m chinese?the main st Volks is very perfect.every one is very nice it is good,not bad?i m very happy ?i m chinese?the main st Volks is very perfect.every one is very nice More

Classy Team at Clarkdale VW Kong and Cyndy, thankyou for helping me secure a new 2016 Jetta. Your customer service is very helpful and efficient. I felt comfortable discussing my Kong and Cyndy, thankyou for helping me secure a new 2016 Jetta. Your customer service is very helpful and efficient. I felt comfortable discussing my questions and concerns. The second time I was in I did feel slightly pressured to close the deal on the spot. Since this is a major investment, I would recommend letting the customer take their time with the decision. That being said I had a great overall experience with Clarkdale. More

Fantastic experience ! Kong was very knowledgeable and extremely friendly!! Highly recommend if you are in the market for VW ! Patrick and Cyndy was just as great ! Kong was very knowledgeable and extremely friendly!! Highly recommend if you are in the market for VW ! Patrick and Cyndy was just as great ! More

First class all the way, I recently purchased a Tiguan SUV from Clarkdale Motors. Will Hall is the fellow I had the pleasure of dealing with. It was a pleasure to deal with hi I recently purchased a Tiguan SUV from Clarkdale Motors. Will Hall is the fellow I had the pleasure of dealing with. It was a pleasure to deal with him, there was no urgency in conducting the sale. He answered all my questions, answered all my emails and he was very easy to talk to. More

Wonderful buying experience The staff in Clarkdale Volkswagen were professional and accommodating. This is our first time purchasing a vehicle in Canada, so we felt a bit worried The staff in Clarkdale Volkswagen were professional and accommodating. This is our first time purchasing a vehicle in Canada, so we felt a bit worried, yet they managed to explain everything clearly and in detail, with features of the car nicely introduced. The buying process went on smoothly. Overall, they provide wonderful services to customers. More

My new fully loaded Passat!! Devin made the transition for me to my new 2016 Passat quick and easy. He took time to answer all my questions and eliminate any doubts I had. Financi Devin made the transition for me to my new 2016 Passat quick and easy. He took time to answer all my questions and eliminate any doubts I had. Financing , insurance and extra warranty was all available in one visit. The entire staff was friendly and knowledgable. The new car clinic was exceptional. Being able to see all of the new vehicles and talk with the technicians gave me more confidence and understanding of my car. I highly recommend Devin and the whole team. Thank you all ! More