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Unique Chrysler Dodge Jeep Ram
Burlington, ON
1,635 Reviews
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1,635 Reviews of Unique Chrysler Dodge Jeep Ram
December 30, 2016
Friendly and knowledgeable service The service we receive from the Service Department is second to none and is certainly a factor for our repeat business. And sales staff went out o The service we receive from the Service Department is second to none and is certainly a factor for our repeat business. And sales staff went out of their way to provide us with the best price for our vehicle. More
by gsmc
Employees Worked With
Brenda Ciraolo, John Brito, Deanna Mai
December 19, 2016
Wonderful Service We found a vehicle online on a snowy Saturday morning and called the dealership to see if it was still available. Deanna offered to go out in the sno We found a vehicle online on a snowy Saturday morning and called the dealership to see if it was still available. Deanna offered to go out in the snow to check if the vehicle was on the lot and called us back within 10 mins. Deanna had the vehicle cleaned off and ready for us to test drive that day. We liked the vehicle and was able to purchase it with a pick up on Monday afternoon. Brenda was helpful in setting up the purchase agreement and explaining warranties. When picking up the vehicle, Deanna spent some time with me to review the features and begin set of my phone. Deanna is very friendly and easy to work with. She has been extremely helpful and made the experience a positive one! Thank you Deanna! More
by Happy Customer
Employees Worked With
Brenda Ciraolo, Deanna Mai
December 18, 2016
high efficiency！ Last week i got my 75th wrangler from there! The seller Deanna helped us found the black one from another place. After two days we got the car. She i Last week i got my 75th wrangler from there! The seller Deanna helped us found the black one from another place. After two days we got the car. She is very friendly and efficient! Thx Mio for the plate number, I like it! More
by Regan Lei
Employees Worked With
Mio Radenkovic, Deanna Mai
December 12, 2016
Amazing team of people! This was my first experience at Unique and purchasing a Jeep Wrangler after being referred by a friend who rated them very highly and I cannot agree m This was my first experience at Unique and purchasing a Jeep Wrangler after being referred by a friend who rated them very highly and I cannot agree more! Deanna, Mike, Joe and Nikki all went above and beyond to get me the vehicle I wanted. Best sales experience ever. More
by jdrcrmhc
Employees Worked With
Joe Frieri, Mike Carobelli, Nicola Stunt, Deanna Mai
December 07, 2016
Dishonest - would not recommend This dealership was my first choice based on the reviews other people had left. I was looking for a 2017 Jeep Wrangler Rubicon Unlimited and met wi This dealership was my first choice based on the reviews other people had left. I was looking for a 2017 Jeep Wrangler Rubicon Unlimited and met with Deanna. I drove in half an hour and when I met with her, she did the vehicle build and her first offer was website pricing which was very disappointing. I felt as though she didn't take me seriously even though I explained that my lease would be expiring in less than 3 months that I was doing a build which requires two to three months. When I asked her what the dealership was willing to do for me, she proceeded to tell me that the mark up on the vehicle was $2,000 and that she couldn't go below that because then the dealership wouldn't make any money. I thanked her for her time and proceeded to leave, asked me to wait for a moment so she could speak with her manager and then told me that she would give me $2,500 off the price if I signed that moment, basically now telling me the dealership was going to take a loss to make the sale. I expressed to her that I needed to speak with my husband before making any vehicle decision and then I wouldn't be doing anything that day. She then told me the pricing was only good that day and that if I wanted to go home and get my husband so we could sign the paperwork should be there to help me. Again I felt very disappointed in this moment as I earn a six-figure salary and she assumed that I needed my husband to sign for a vehicle. Deanna was always very pleasant and followed up with me with emails and calls, but when I replied to her with the reason for me not selecting Unique Chrysler, she became very almost combative with me when I explained to her that I felt she'd lied to me about what the dealership makes on a vehicle. She proceeded to tell me that the dealership WILL take a loss for me, that she's been in the business for three years, and she knows what she's talking about. The emails became long and almost intimidating. She then explained that her manager could offer me a bigger discount that was out of her control, but that never entered into our discussion while I was visiting with her and only became and option when I was telling her I was walking away in an email, not while I was there visiting with her in their office. She then proceeded to offer me more money if I wanted to come in that day to sign. I explained to her that I already signed an offer more than that offer. She then she then told me that the only typo in all her perfectly typed and we'll worded emails, was the price (due to Siri) and that she was going to offer me more than my signed offer by $1,500 with the statement 'but no worries' after it and wished me well. I don't know how other people feel about dealing with dealerships, but I find the entire process difficult, feeling like I was being and lied to was it experience I'd rather avoid, especially on a $60,000 vehicle purchase. I know many people say all dealerships are all like this, but I'd like to disagree. I'm happy to say I used to several dealerships to get prices and found that this was worst dealership I've ever worked with. Several other dealers were more willing to work with me on getting me (not my husband) the best price. I would not recommend this dealership to anyone and don't know how this dealership has such a high rating. I would encourage other people to take a few moments to share their experiences (good or bad). More
by Jeep427
Employees Worked With
Deanna Mai
December 01, 2016
Easy to work with This was my 4th purchase from Unique Chrysler and this was probably the best sales experience. I have always brought my vehicles here for service This was my 4th purchase from Unique Chrysler and this was probably the best sales experience. I have always brought my vehicles here for service as well! More
by McButton
Employees Worked With
Deanna Mai
November 30, 2016
Professional and knowledgeable Mio and Deanna were a friendly team taking all our needs and price range into consideration and we got exactly what we wanted hassle free. Mio and Deanna were a friendly team taking all our needs and price range into consideration and we got exactly what we wanted hassle free. More
by Connie
Employees Worked With
Mio Radenkovic, Deanna Mai
November 30, 2016
Big Liar dealers This dealership its same liar like the other one. First the tell you they will help you to get good car loan, does not matter of your credit!!!Then This dealership its same liar like the other one. First the tell you they will help you to get good car loan, does not matter of your credit!!!Then they take your all personal information and worsen you credit score!!!!And they after they'll tell you its nothing to do for you!!Just in the beginning they promise you blue sky. Special guy name Brian DeVincentis don't believe him!!!!!!! More
by disappointed
Employees Worked With
Mike Carobelli, Brian DeVincentis
November 15, 2016
Amazing Experience #1 We live in London Ontario and we have traded are Dodge Journey in for a new 2017 dodge ram truck. Are sales man was named Brian and he did a excelle We live in London Ontario and we have traded are Dodge Journey in for a new 2017 dodge ram truck. Are sales man was named Brian and he did a excellent job on picking a truck for are family. I would Definitely recommend this company to my family & friends. We are very happy on are new truck purchase. Thank you so much Brian. More
by Lorenzo Carbone
Employees Worked With
Brian DeVincentis
November 14, 2016
A wonderful streamlined experience... My experience in purchasing a new dodge ram 1500, was made so simple and easy with Wes Goulden! I have bought in the past and not felt as comfortable My experience in purchasing a new dodge ram 1500, was made so simple and easy with Wes Goulden! I have bought in the past and not felt as comfortable I did this time through. I would recommend their team over and over again Cheers! Jeff More
by Waterboy
Employees Worked With
Mio Radenkovic, Wes Goulden
