Tony Graham Toyota

Great experience and great ride! My wife and I were shopping for a vehicle b/c we have a big dog and a baby on the way. We needed something with some extra room! The dealers were al My wife and I were shopping for a vehicle b/c we have a big dog and a baby on the way. We needed something with some extra room! The dealers were all really great at Tony Graham, but our dealer (Tan) was especially good. Everything was well organized and fast, and we left with exactly what we wanted. Thanks Tan!:) More

First time car buyer This was my first time purchasing a vehicle. Since I opted to purchase a used car, I was nervous about finding a car in good condition for a fair pric This was my first time purchasing a vehicle. Since I opted to purchase a used car, I was nervous about finding a car in good condition for a fair price. However, the sales staff at Tony Graham were very patient and transparent about the attributes and condition of all the vehicles I looked at. They reviewed the vehicle history with me in great detail and noted how OMVIC holds all dealers accountable to high standards of service. The staff also literally went the extra mile to ensure my needs were met by taking a car to my mechanic to perform a third party inspection. Luis Martinez was especially helpful, knowledgeable, eased all my worries, and went above and beyond to ensure that all of my needs were met. Thank you sooooo much for helping me find and purchase a wonderful car!!! More

Great Service My experience at Tony Graham was most positive. Tan Vo was knowledgeable and very helpful. He answered my many questions in a straightforward and am My experience at Tony Graham was most positive. Tan Vo was knowledgeable and very helpful. He answered my many questions in a straightforward and amiable manner and I did not feel any pressure to make any decisions hastily or that I was not comfortable with. Jay Routliffe, whom I dealt with for my previous Toyota purchase, was his usual congenial and competent self. I would highly recommend Tony Graham Toyota for an automobile purchase. I love my new Rav 4. More

Consistently excellent service brings me back Thank you Sam for going the extra mile and bringing me a coffe while I waited for my fine Toyota. I bought my first car from Maureen in 1992. This is Thank you Sam for going the extra mile and bringing me a coffe while I waited for my fine Toyota. I bought my first car from Maureen in 1992. This is my 4th Toyota. I can't tell you how many times friends have tried to convince me that service at a delearship isn't worth it. They obviously haven't been to Tony Graham Toyota! Ps. Happy Birthday Maureen - I know that I am a few weeks late. More

Terrilble Sales department Sales people are not knowledgeable about the product. They keep bothering you with calls on the time when you specifically asked NOT to call. Sales re Sales people are not knowledgeable about the product. They keep bothering you with calls on the time when you specifically asked NOT to call. Sales rep lied to me about the pre-sale service that should have been included in the price - and it was never done of course. He was ready to promise anything to close the sale. When I reached sales managers to address issues, their answer was: "Well, his sales are high..." It's unbelievable that managers are aware of the unethical sales practices employed at this dealership. I burned hard, and learned my lesson. I do NOT recommend this dealership. More

Very good service, straightforward agent. I had a very good experience at Tony Graham and particularly with Hong Fu, the sales agent. She was very straightforward, hard-working and honest, and I had a very good experience at Tony Graham and particularly with Hong Fu, the sales agent. She was very straightforward, hard-working and honest, and worked very hard to get me the truck I wanted. She gave me the best deal I could find on my Tacoma, and delivered it ahead of schedule. She answered all my questions and emails right away and I never had to wait for answers. There was no 'hard sell' tactics, no real pressure to get extras I didn't want or need, and the whole experience was positive. More

All the way from Sudbury We purchased a 2017 Toyota Tundra SR5 Off road and had the most amazing experience at this dealership. Top notch. We came all the way from Sudbury to We purchased a 2017 Toyota Tundra SR5 Off road and had the most amazing experience at this dealership. Top notch. We came all the way from Sudbury to Ottawa to buy this truck. The service was excellent from the front desk, sales people, and especially our sales guy Tan Vo. Professional, knowledgeable with the best customer service I have ever had. Definitely recommended. More

Outstanding! Tony Graham was a breath of fresh air and incredibly professional. The previous dealership I dealt with was a bad experience and coming to Tony Graham Tony Graham was a breath of fresh air and incredibly professional. The previous dealership I dealt with was a bad experience and coming to Tony Graham was like night and day. They explained everything clearly and I didn't feel pressured or nervous they would not fix the issue and make an excuse. They have a new lifelong customer with myself family and friends. More

Used car purchase Guy and Curtis were professional and friendly staff to deal with when purchasing a car. Would recommend checking the dealership out to anyone auto sh Guy and Curtis were professional and friendly staff to deal with when purchasing a car. Would recommend checking the dealership out to anyone auto shopping. . More

Worth the trip from Kingston...for a second time! This is the second time we've gone with Tony Graham even though we live in Kingston. Hong Fu is the best, and the whole team has gone out of the way This is the second time we've gone with Tony Graham even though we live in Kingston. Hong Fu is the best, and the whole team has gone out of the way on both purchase occasions to make the transaction easy with great sensitivity toward taking care of us and respecting our time. We're happy we went with Tony Graham again! More