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Terry Ortynsky Royal Ford

Yorkton, SK

4.4
209 Reviews

81 Dracup Avenue

Yorkton, SK

S3N 3P9

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209 Reviews of Terry Ortynsky Royal Ford

April 26, 2024

Took my truck in because a check engine light came on. After being in the shop for weeks and finally receiving updates from someone who clearly did not understand vehicles I was told I needed a new engine More

by appel
Workmanship
Recommend Dealer
No
Employees Worked With
Cody Pilipow
Apr 26, 2024 -

Terry Ortynsky Royal Ford responded

Appel, we're sorry to hear about your experience. Your feedback is incredibly important to us, and we take it very seriously. We're committed to making things right and ensuring that every customer has a positive experience with us. Please reach out to us directly so we can address your concerns. Please call Bruce Thomsen, our Service Manager or Dwayne Takatch, our General Manager at 306-782-2261. Thank you and we look forward to hearing from you.

June 23, 2023

Very pleased with my SGI repair, Vehicle was cleaned before being returned. Very pleased with the work More

by dwayne
Recommend Dealer
Yes
Employees Worked With
Brent Stein, Brian Mayer
Jul 04, 2023 -

Terry Ortynsky Royal Ford responded

Thank you so much Dwayne for your positive review for Royal Ford Body Shop team! We are happy to know that you're very pleased with the service that you received. We look forward to your next visit here at Royal Ford Yorkton!

June 17, 2023

Everything went well, above and beyond! Besides the service being completed within the suggested time frame, we are grateful they noticed 2 lug nuts were missing and the rest were loose. More

by nelcher
Recommend Dealer
Yes
Employees Worked With
Service rep but don’t know his name
Jun 19, 2023 -

Terry Ortynsky Royal Ford responded

Hi Nelcher! We are happy to hear that everything went well, above and beyond! Thank you so much for this positive feedback. We appreciate you for choosing Royal Ford Service in Yorkton, SK. If there's anything else that we can assist you with, please let us know. Safe travels!

June 13, 2023

Left my truck in for an oil change, came back to two different items worked on and no oil change. Ford installed my truck liner and they didn’t set my tail hair right so I have to pay again apparently. More

by M.rogoschewsky
Recommend Dealer
No
Employees Worked With
Bruce Thomsen
Jun 14, 2023 -

Terry Ortynsky Royal Ford responded

Thank you bringing this to our attention, M.rogoschewsky. Our Staff is dedicated to providing each of our valued clients with the highest caliber of customer service so we are disappointed to hear this. We'd like to get more information from you regarding this concern so please give us a call at (306) 782-2261 and look for Dwayne Takatch, our General Manager. Thank you and we hope to hear from you soon.

Jun 14, 2023 -

M.rogoschewsky responded

I already went in there and they didn’t do a thing. Il just be going to Melville ford for now on every time I have an issue there’s always a surprising bill even tho the trucks basically new and my issues were due to installs at ford.

June 07, 2023

Very happy with the service. Service advisor Cody was very pleasant and helpful. Work was done on time. Quick and efficient sign in and check out. More

by Ddahl011
Recommend Dealer
Yes
Employees Worked With
Cody
Jun 13, 2023 -

Terry Ortynsky Royal Ford responded

Your comments keep us motivated to work hard for our valued customers, Ddahl011! It is great to hear that you're very happy with the service that you received. We look forward to seeing you again here at Royal Ford Yorkton. Take care!

June 01, 2023

Dealership that you can always trust. Friendly and accommodating people. Keep up the good work! More

by M
Recommend Dealer
Yes
Employees Worked With
Terry Ortynsky, Dennis Becker, Dwayne Takatch, Jay De Perio, Lovell Lago
Jun 01, 2023 -

M responded

Thank you Royal Ford, always an excellent customer service!

Jun 13, 2023 -

Terry Ortynsky Royal Ford responded

You're welcome M! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership so we are happy to hear that you received excellent service from us. Thank you for choosing Terry Ortynsky's Royal Ford Yorkton! Take care!

May 29, 2023

Change oil done , dropped off back home while their doing the change. Then picked up by their shuttle . Truck ready for the road once again. Service staff very accomodating and friendly. Awesome dealership👍 More

by rdimapilis
Recommend Dealer
Yes
Employees Worked With
Cody Pilipow -- 5 stars
Jun 13, 2023 -

Terry Ortynsky Royal Ford responded

Thank you for taking the time to leave us your response in regards to our Staff's outstanding customer service, rdimapilis! We hope you continue choosing Terry Ortynsky's Royal Ford Yorkton for all your vehicle needs! Take care!

April 21, 2023

Service was good but staff seemed upset. First time I have seen that usually staff is very friendly. More

by BE
Recommend Dealer
Yes
Employees Worked With
John Cymbalisty , Dennis Becker
Apr 26, 2023 -

Terry Ortynsky Royal Ford responded

We appreciate your honest feedback, BE! Apologies if we fell short of your expectation. We will appreciate if you can give us more information about your recent experience so we can make it better next time. You may call 306-782-2261 and look for Dwayne Takatch, our General Manager. Thank you and we hope to be of service again. Have yourself a wonderful day!

March 30, 2023

I had my 2021 Ford Escape in for an oil change. I trust Royal Ford, on their experience, for all services regarding my vehicle. Me and my lil doggy, Toby, are always treated very nice. The sta More

by Mary Sarah Genaille
Recommend Dealer
Yes
Employees Worked With
Terry Ortynsky, Brenda Rosin, John Cymbalisty, Dennis Becker, John-Paul Hester
Apr 07, 2023 -

Terry Ortynsky Royal Ford responded

Mary Sarah Genaille, it's experiences like yours that really keep us motivated! Thank you for the positive feedback for the oil change service you received from Royal Ford Yorkton. We hope to be of service again! Have yourself a wonderful day!

March 28, 2023

I had my vehicle in for an oil change. It was a very good experience and enjoy dealing with all the people at Royal Ford. More

by Frank Kormos
Recommend Dealer
Yes
Employees Worked With
Dennis Becker
Mar 30, 2023 -

Terry Ortynsky Royal Ford responded

Frank Kormos, we are very happy we could provide you with a positive experience! Thank you for sharing your recent experience when you had your vehicle in for oil change. We appreciate you for choosing Terry Ortynsky's Royal Ford as your first choice for service!

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