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Terry Ortynsky Royal Ford

Yorkton, SK

4.4
209 Reviews

81 Dracup Avenue

Yorkton, SK

S3N 3P9

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209 Reviews of Terry Ortynsky Royal Ford

February 16, 2022

Royal Ford provides exemplary service to their customers, Lucas was my salesperson who assisted in my purchase. They made it happen. Highly recommended. Thank you Lucas and Royal Ford. Very impressive se More

by loripulai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Rosin, Lucas Tracy, Lovell Lago
Feb 18, 2022 -

Terry Ortynsky Royal Ford responded

It is great to read such wonderful comments about your recent experience with us, Loripulai! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 06, 2022

Although it took a long time in the end it went well.very friendly and honoring More

by cwloewen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay De Perio, Page Calicdan, Lucas Tracy
Feb 08, 2022 -

Terry Ortynsky Royal Ford responded

Cwloewen, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you for your honest feedback. We apologize for any inconvenience you experienced. We will look into our current process to improve our service. Thank you and we look forward to seeing you again! Safe travels!

February 03, 2022

Had issues on an f150 door. I live an hour out drove in after a recall was done to fix the issue. Picked it up door still wouldn't latch. Vehicle wasn't properly fixed or teste More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 05, 2022 -

Terry Ortynsky Royal Ford responded

Al, thank you for sharing your honest feedback. We are disappointed that you have had a negative experience dealing with us here at Terry Ortynsky's Royal Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please contact us at (306) 782-2261 at your convenience and look for Dwayne Takatch, our General Manager. We look forward to speaking with you.

January 31, 2022

Always great service at Royal Ford, Terry and his crew always go above and beyond for my family and our vehicles. More

by Mike S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ortynsky, Ruel Guthrie, Bruce Thomsen
Feb 05, 2022 -

Terry Ortynsky Royal Ford responded

Thank you for taking the time to leave us your response in regards to our Staff's outstanding customer service, Mike S.! Thank you so much for being one of our valued guests and we look forward to your next visit! Safe travels!

January 29, 2022

Have always had good service here. The staff is very helpful and polite. When picking up my vehicle they will briefly go over the multi-point inspection sheet and inform me of the things I need to watc More

by abrametztomjulie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Thomsen
Feb 03, 2022 -

Terry Ortynsky Royal Ford responded

Abrametztomjulie, thank you for writing this fantastic review and giving our dealership such a high star rating! At Terry Ortynsky's Royal Ford, we value our customers and we look forward to seeing you again on your next visit. Many thanks! Have yourself a wonderful day!

January 27, 2022

I have been a customer of Royal Ford Yorkton since 1987. I expect the appreciation I received in those early days today! More

by doreenrathgeber19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Thomsen
Jan 29, 2022 -

Terry Ortynsky Royal Ford responded

Doreenrathgeber19, thank you for being one of our loyal customers. We want to sincerely thank you for your business and we hope to see you here again down the road! Please let us know if there is ever anything else we can do for you! Safe travels!

January 22, 2022

I find the service people very courteous and efficient. What ever a person has done whether it is a regular service or repair ,it is done promptly and well. More

by Tennessee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Thomsen
Jan 26, 2022 -

Terry Ortynsky Royal Ford responded

Tennessee, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you so much for choosing Terry Ortynsky's Royal Ford as your first choice for service! Safe travels!

January 20, 2022

As usual I left the dealership very satisfied. I called bec. 1 of tire keeps on deflating. They found 2 holes and were able fix it. Great job Royal Ford. More

by Rhobdee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Thomsen
Jan 23, 2022 -

Terry Ortynsky Royal Ford responded

We appreciate your feedback regarding our Staff's outstanding service, Rhobdee! We are happy to hear that you left the dealership very satisfied. Thank you so much for being one of our valued guests and we look forward to your next visit! Safe travels!

January 16, 2022

They did the service on the vehicle to the best of their ability while I waited! I would prefer if they had curtesy vehicles instead of waiting in the shop! More

by kermit04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Thomsen
Jan 17, 2022 -

Terry Ortynsky Royal Ford responded

We really appreciate your feedback! Thank you again for choosing Terry Ortynsky's Royal Ford, and we hope to see you again soon! Stay safe!

January 14, 2022

Service for replacement of hood on our Explorer was outstanding. Certainly didn't expect to have the interior of the car cleaned while it was in the body shop. More

by sh.torrie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody in Body Shop
Jan 17, 2022 -

Terry Ortynsky Royal Ford responded

Sh.torrie, our Staff is dedicated to providing all our guests with superior customer service and quality work you can trust! We're so happy to hear that your experience reflected this. Thank you for this positive review. Safe travels!

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