Terrace Ford Lincoln

My faith has been restored!! I have to retract my previous review. Since that time, Terrace Lincoln has come through with compensation for the problem that I wrote about previous I have to retract my previous review. Since that time, Terrace Lincoln has come through with compensation for the problem that I wrote about previously with a Pirelli tire. Special thanks to Mr. David Gray for handling this situation expeditiously and satisfactorily!! Alex C. More

PRE-OWNED SALES PURCHASE Our car buying process was a great experience and a complete pleasure. We're extremely happy with the vehicle Fab found for us. He was great to work w Our car buying process was a great experience and a complete pleasure. We're extremely happy with the vehicle Fab found for us. He was great to work with in finding our next vehicle. Also, he was very knowledgeable on most of the vehicles/options and readily available to answer our questions throughout the entire process. I highly recommend Terrace Ford on purchasing your pre-owned vehicle. We'll be back to talk to Fab again when we need our next one! Jason Brown More

Service I have taken both of my fords to fast lane and the service was excellent. It has very much to do with Brenda the service manager. She's the cream of t I have taken both of my fords to fast lane and the service was excellent. It has very much to do with Brenda the service manager. She's the cream of the crop. More

Terrible Customer Service We recently went into Terrace Ford to purchase a used vehicle and was extremly unsastified with the sercice we received. I would not reccomend this d We recently went into Terrace Ford to purchase a used vehicle and was extremly unsastified with the sercice we received. I would not reccomend this dealership to anyone and would avoid it at all costs. We dealt with Fab who was extremly unprofessional, dishonest, and does not follow up when he said he was going to. Terrace did loose a sale from us. We did buy a similar vehicle at another dealership because we did not like the service we received. More

these guys treated me with alot of respect and stood by there product even when I brought it back 1 day before my 30 day warrenty. they made sure I didn't have.to pay a thing and very friendly these guys.m there product even when I brought it back 1 day before my 30 day warrenty. they made sure I didn't have.to pay a thing and very friendly these guys.mean business More

I so agree with the first writer. This dealership should be avoided. We took our vehicle in for an oil change, simple right? Not at this place. They put our truck on their hoist, didn't pay attention a be avoided. We took our vehicle in for an oil change, simple right? Not at this place. They put our truck on their hoist, didn't pay attention and our truck hit the roof!! They totalled the fibreglass body and bent the frame, told us the truck would be put back in mint condition. Not true. I have had to see my lawyer and start a claim. Seriously, stay away from this place. Just this past year I bought a brand new lincoln from them, all good..but when things go wrong, the service manager and the owner duck out the back door. You're on your own folks with these clowns! More

Avoid this dealership at all costs, especially for service on your vehicle. Took my Focus in for an oil change and tire rotation, and the "genious" working on my car stripped one lugnut right off in t service on your vehicle. Took my Focus in for an oil change and tire rotation, and the "genious" working on my car stripped one lugnut right off in the process damaging my rim. Instead of owning up to the screw up by the service tech, Bill (the service advisor) and John (the service manager who wouldnt speak with me) passed the blame onto the Ford dealership who dealt with my tires previously, although Bill first told me the lugnuts (all 16) were rusted on. I guess the philosophy at this dealership is to lie to the customers face instead of fixing their errors. I took my vehicle to a competent Ford dealership and watched them remove 15 of the 16 lugnuts without any issue. The one they couldnt get removed was the one Terrace Ford damaged. Terrace Ford lies to your face and does not care about the customer, if something goes wrong they just pass the buck. The service manager is non existent and refuses to speak with customers when there is a concern brought up. If you value the condition of your vehicle and its functionality avoid the Terrace Ford service department. More

Terrace Ford Lincoln is a friendly helpful dealership that has always dealt with me honestly both in service and sales. I often send friends there. that has always dealt with me honestly both in service and sales. I often send friends there. More