Terrace Ford Lincoln

Dennis is the best! From the moment we first stepped into Terrace Ford to the following week when we picked up our vehicle Dennis was professional, knowledgeable and frie From the moment we first stepped into Terrace Ford to the following week when we picked up our vehicle Dennis was professional, knowledgeable and friendly! Thanks "Uncle Bobby!" More

Great Customer Service Went to dealership for the Works on my Ford Edge.I was met with the friendliest person @ the front desk.Brenda was very pleasant,and helpful,Got me in Went to dealership for the Works on my Ford Edge.I was met with the friendliest person @ the front desk.Brenda was very pleasant,and helpful,Got me in and out in no time.Thank you Brenda More

Always there for me Once again Brenda and her team came to my rescue - squeezing in an unexpected oil change on a busy Saturday so I didn’t have to delay my departure to Once again Brenda and her team came to my rescue - squeezing in an unexpected oil change on a busy Saturday so I didn’t have to delay my departure to the cottage. Thx again Brenda. More

Great Customer Service resolving previous issue Recently under new ownership & the new manager Andre was great to deal with. He takes the time and listens to your concerns. Customer satisfaction i Recently under new ownership & the new manager Andre was great to deal with. He takes the time and listens to your concerns. Customer satisfaction is a top priority now it seems. Melanie on the service desk was efficient and a pleasure to deal with. I am quite pleased with the work the body shop did replacing my bumper. More

Great experience The sales team was excellent in explaining and understanding my needs. The process seemed much more fluid in comparison to other past purchases. I r The sales team was excellent in explaining and understanding my needs. The process seemed much more fluid in comparison to other past purchases. I recommend anybody wanting a ford to make sure you visit. You will not regret it. More

No to happy Bought 2015 escape from terrace used. There was some peeling paint on bottom of door so we took back for repair were given courtesy car, that was nic Bought 2015 escape from terrace used. There was some peeling paint on bottom of door so we took back for repair were given courtesy car, that was nice. Unfortunately the repair on the door was awful, just put putty over top so you can’t even see the hem on bottom of door then painted and left about 6 inch run that you can’t miss. Excuse is they used different shop so now we are stuck with this lousy repair. Needless to say not returning More

Great purchasing eperience dealing with John K. We just picked up our new truck that we purchased with the help of John Kekilli. He was very knowledgeable and and also very efficient. THANKS for We just picked up our new truck that we purchased with the help of John Kekilli. He was very knowledgeable and and also very efficient. THANKS for everything John! Tara & Gary. More

Amazzzing Experience! I recently bought my Lincoln MKZ and called Terrace Ford to book an appointment for recall. Tammy White the service advisor was so professional and p I recently bought my Lincoln MKZ and called Terrace Ford to book an appointment for recall. Tammy White the service advisor was so professional and polite person. She made sure to hear all my concerns about my car and she offered a full check-up and made sure to get the part before my appointment. I will diffidently recommend them for anyone. More

Happy with service As a female I appreciated the professionalism of the staff and that my concerns were taken seriously when I brought my truck in for service. A loaner As a female I appreciated the professionalism of the staff and that my concerns were taken seriously when I brought my truck in for service. A loaner vehicle was arranged for the 2 days it was in, minimizing the inconvenience. More

Long time customer and I intend to keep it this way I never bought a car at this Dealership but I was using their knowledge in mechanical field for years now. Either regular maintenance or repairs to th I never bought a car at this Dealership but I was using their knowledge in mechanical field for years now. Either regular maintenance or repairs to the various Ford or Lincoln cars that I used to own along the years. And I must say that always I've been treated courteous and my cars were fixed as expected. If needed, I was offered either a courtesy car or a meaning of transportation, at my convenience. Curiously, unlike other reviewers here, all my calls were answered promptly and I was updated regularly about the status of maintenance/repair. It is fair to say that I (and my cars) was treated very well. So the five stars rating stays. More