Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Team Ford
Edmonton, AB
2,051 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,051 Reviews of Team Ford
June 09, 2019
Cannot be worse than this My experience with Team Ford is the worst. 1. I bought my truck on March 2018 and got into an accident on April 30 and it was written off. At the ti My experience with Team Ford is the worst. 1. I bought my truck on March 2018 and got into an accident on April 30 and it was written off. At the time of purchase, I also purchased Extended Warranty and Pre-paid Maintenance pkg. which cost nearly $8000 combined. But since I only drove it for just over a month, I did not get to use them. So I talked to the financial advisor(Tyler) He said I would have no problem getting those refunded. And I bought the second truck right after(Exact same one). This time I didn't purchase any of warranty. And I was trying to get those refunded, they are delaying it every time I visit them. And After few visits, I finally got an answer saying they cannot give me those money back. They told me to call Ford Canada directly. So I did contacted them and got an answer saying this is something that dealership has to do. Dealership must fill out a form and send it to extended warranty department to apply for a reimbursement of the plan. I brought this e-mail to dealer again and talked to Tyler again, and he asked his boss "Rumeet Patel". He wouldn't even face me and he was just rejecting to do anything but to say they cannot do anything. I did some research on this. According to For Canada Extended Warranty website) "If your vehicle is written off (After 30days) you are entitled to a pro-rated amount determined by Ford of Canada). I know you might lose some money that you earned from my Extended Warranty and Pre-paid Maintenance pkg but this is not how you should treat your customer. 2. I tried to change my bank account that my payment goes out from. I requested and gave all documents on Feb 2019, and June payment still came out of my old account. I tried talking to them asking them what is going on few time, It is still not solved after 4 months. WOW!! More
by F150
Employees Worked With
Tyler Sendecki, Piyush Goyal, Rumeet Patel
June 08, 2019
Awesome experience I would highly recommend Trace and the team at team ford. Did a deal over the internet and phone. My vehicle was everything I could ask for along with I would highly recommend Trace and the team at team ford. Did a deal over the internet and phone. My vehicle was everything I could ask for along with great delivery time. More
by Damien
Employees Worked With
Rob Sirianni, Trace Thacker
June 07, 2019
Easy and Painless Tej was my salesman. He was awesome! We had shopped online and found the vehicle we wanted in a different city but still at a Go Auto location. As we Tej was my salesman. He was awesome! We had shopped online and found the vehicle we wanted in a different city but still at a Go Auto location. As we were unsure if the vehicle was going to suit us we came in to test drive a similar vehicle at Team Ford before we were going to travel to purchase that one. Tej assured us that he could transfer that vehicle, and boy! Did he deliver! After discussing our options (finding him very honest and personable) we test drove the vehicle they had on the lot agreed that we wanted it, but the one we had already picked out (I preferred the colour of the other one). He had it in the next day, I was able to sign and take it home that day too! A totally unexpected and pleasant surprise! Overall my experience was quick and painless! I appreciate Tej and the finance team who were very upfront and worked to get me sorted and in my vehicle so quickly! 10/10 would recommend Tej to anyone buying a vehicle. More
by Otterachoo
Employees Worked With
Tyler Sendecki, Tej sandhu, Rumeet Patel, Corey Dahlman, Rob Sirianni
June 06, 2019
Totally Satisfied Tej was awesome. He went absolutely above and beyond in customer service. I highly recommend you see him for any purchases through Team Ford. My kids Tej was awesome. He went absolutely above and beyond in customer service. I highly recommend you see him for any purchases through Team Ford. My kids ADORED him! The only reason I didn’t give 4/5 was simply because of the wait time. In total, it took about eight hours from first hand shake to driving away in our new car. More
by Corr
Employees Worked With
Tej sandhu
June 06, 2019
Service with smile! Mr. Piyush Goyal attended us and provided great service with a smile. We were not sure about selecting our family car however he assisted us with his Mr. Piyush Goyal attended us and provided great service with a smile. We were not sure about selecting our family car however he assisted us with his thorough knowledge of the product. He was also making sure that it fits our needs and was within our budget. Highly recommended! More
by palvi
Employees Worked With
Piyush Goyal
June 05, 2019
Helpful and very helpful Me and my husband have a very good experience with the help of Piyush Goyal. We definitely reccomend this service to our family and friends. Me and my husband have a very good experience with the help of Piyush Goyal. We definitely reccomend this service to our family and friends. More
by Lilia
Employees Worked With
Piyush Goyal, Jason Ogorman
June 05, 2019
Excellent Customer Service Experience Excellent customer service experience. Mr piyush was really helpful in selection of car. He was very transparent and impressive in getting car of our Excellent customer service experience. Mr piyush was really helpful in selection of car. He was very transparent and impressive in getting car of our choice More
by AB
Employees Worked With
Piyush Goyal
June 01, 2019
Bad Bad Service My experience with Team Ford is the worst. I bought my truck on March 2018 and got into an accident on April 30 and it was written off. At the time o My experience with Team Ford is the worst. I bought my truck on March 2018 and got into an accident on April 30 and it was written off. At the time of purchase, I also purchased Extended Warranty and Pre-paid Maintenance pkg. which cost nearly $8000 combined. But since I only drove it for just over a month, I did not get to use them. So I talked to the financial advisor(Tyler) He said I would have no problem getting those refunded. And I bought the second truck right after(Exact same one). This time I didn't purchase any of warranty. And I was trying to get those refunded, they are delaying it every time I visit them. And After few visits, I finally got an answer saying they cannot give me those money back. They told me to call Ford Canada directly. So I did contacted them and got an answer saying this is something that dealership has to do. Dealership must fill out a form and send it to extended warranty department to apply for a reimbursement of the plan. I brought this e-mail to dealer again and talked to Tyler again, and he asked his boss "Rumeet Patel". He wouldn't even face me and he was just rejecting to do anything but to say they cannot do anything. I did some research on this. According to For Canada Extended Warranty website) "If your vehicle is written off (After 30days) you are entitled to a pro-rated amount determined by Ford of Canada). I know you might lose some money that you earned from my Extended Warranty and Pre-paid Maintenance pkg but this is not how you should treat your customer. More
by F150
Employees Worked With
Tyler Sendecki, Piyush Goyal, Rumeet Patel
May 30, 2019
Great help and accommodating staff! 5 stars for Trace, he helped me find my first car goal. Ford has a great deal with cheap price but good deal! Would recommend Trace to be your sales m 5 stars for Trace, he helped me find my first car goal. Ford has a great deal with cheap price but good deal! Would recommend Trace to be your sales man. More
by Sevniel09
Employees Worked With
Trace Thacker
May 22, 2019
Excellent Piyush Goyal helped me buying my new ford fusion as am already loving it perfect car, thanks Piyush, thanks Team Ford I will send my referrals to Piy Piyush Goyal helped me buying my new ford fusion as am already loving it perfect car, thanks Piyush, thanks Team Ford I will send my referrals to Piyush at Team ford More
by Manny
Employees Worked With
Darpan Chhabra, Piyush Goyal, Manny Nazari
