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Team Ford

Edmonton, AB

3.8
1,992 Reviews

3304 91 St NW

Edmonton, AB

T6N 1C1

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1,992 Reviews of Team Ford

April 11, 2019

Great Service I just got a 2018 Honda Civic from Piyush, He was very helpful and answered all my questions! Service is awesome here at Team Ford! More

by bubbleT
Recommend Dealer
Yes
Employees Worked With
Jessa Domingo, Piyush Goyal
Apr 12, 2019 -

Team Ford responded

Thank you for the review!! Congratulations on the new Civic!

Apr 26, 2019 -

Team Ford responded

Thank you for the great review!

April 05, 2019

Sales professional Sukhi Saini is the best person to deal with. He is well educated about Cars , give you best and suitable deal and give best customer service. I am pe More

by Kuldeep9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sendecki, Sukhi Saini
Apr 12, 2019 -

Team Ford responded

Thanks for the review Kuldeep! Glad to hear Sukhi was able to help you have a good experience here at Team Ford!

April 05, 2019

F250 truck Joey jabz was great to deal with. Got a new truck and i loved it. He is very straight forward and easy to work with. More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Jabz, Rob Sirianni
Apr 12, 2019 -

Team Ford responded

Thanks for the review Russ! Glad to hear Joey was able to help you have a good experience here at Team Ford!

April 03, 2019

New F-150 I bought a new F-150 form Team Ford and honestly my first impression of them wasn’t great, actually almost walked away. The payments were way off fr More

by Tomy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gislaine Correia, Jeff Presant
Apr 12, 2019 -

Team Ford responded

Thank you so much for the great review Tomy!! We really appreciate the kind words, and will pass them along to Jeff and Gisa. We appreciate your business and look forward to seeing you for your first service!

April 02, 2019

Was extremely frustrated, better now, I purchased a truck on March 16, 2019, I live about 250 km west of Edmonton. I have been waiting for Ghislaine to fax the paperwork to my insurance co More

by NOT HAPPY
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gislaine Correia, Victor Kim, Brooke Erickson, Rob Pacholek, Rumeet Patel
Apr 12, 2019 -

Team Ford responded

Hello there, We are sorry to hear you had a less than 5 star experience here at Team Ford. Our Guest Relations Manager Brooke would be happy to hear from you. She can be reached at 780-462-8300 or berickson@teamford.ca

March 28, 2019

Great service! I had a great experience dealing with Vic and Mitch. They were efficient, helpful and knowledgeable. I will definitely recommend this dealership, an More

by Fordforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Kim, Mitchell Ogorman
Mar 29, 2019 -

Team Ford responded

Hey thanks so much for the five stars and the kind recommendation! We'll be sure to pass along your compliments to Vic and Mitch, and we're looking forward to helping you again next time!

March 25, 2019

Girl Ford Thanks for the great experience at team ford. Victor wentbiut of his way to get a Nissan Rogue and a Ford Escape so we could drive it side by side wha More

by Eeveedokidoki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darpan Chhabra, Victor Kim
Mar 25, 2019 -

Team Ford responded

Thanks for the great review for Team Ford! We'll be sure to pass along your compliments for Victor. We're always happy to help you test our a few vehicles so you know which one is right for you - your satisfaction is one of our highest priorities! Glad you love your new Escape! We think they're pretty great, too! Please think of us first the next time you need any assistance.

March 24, 2019

Racist staff Store staff made us wait and served a white woman who came in after us, even after she reminded them we were there first. Goes to show what kind of bu More

by Bksrp
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Gislaine Correia, Darpan Chhabra, Gus Dromparis, Piyush Goyal, Rochelle Dendys, Olga Gavrilov, Corey Dahlman, Corey Goodine
Mar 25, 2019 -

Team Ford responded

Hello there, we are very sorry to hear you had a poor experience here at Team Ford, but you are making some very serious and false accusations. At Team Ford we pride ourselves on having a widely diverse and multicultural staff, as well as never turning away any guest of any kind. We apologize that our Sales persons made the mistake of walking past you to another guest, but that's all it was, a mistake. We value all of our guests just as much as the next, no matter the race. We would be happy to hear from you to discuss this further, our Guest Relations Manager Brooke can be reached at 780-462-8300 or berickson@teamford.ca.

Mar 25, 2019 -

Bksrp responded

Don’t try and hide behind a failed curtain of having “multicultural staff”. Why don’t you ask your staff and receptionist as to what exactly happened? Why did your staff tell me to stay put as everyone was busy but then helped a white lady who came in after me. Even if it was a misunderstanding, the lady told your staff that I was there before and YOUR sales staff just dismissed it completely. I don’t make these allegations lightly either but clearly you need to have a conversation with your staff rather than complain about a review about someone’s experience. I will also be making further complaints with Ford, AMVIC and BBB.

Mar 25, 2019 -

Bksrp responded

Don’t try and hide behind a failed curtain of having “multicultural staff”. Why don’t you ask your staff and receptionist as to what exactly happened? Why did your staff tell me to stay put as everyone was busy but then helped a white lady who came in after me. Even if it was a misunderstanding, the lady told your staff that I was there before and YOUR sales staff just dismissed it completely. I don’t make these allegations lightly either but clearly you need to have a conversation with your staff rather than complain about a review about someone’s experience. I will also be making further complaints with Ford, AMVIC and BBB.

March 23, 2019

Happy Guy Great service from victor. He meet all my expectation. Found me the right car. Tha is for all the hard work. Highly recommend team Ford and go see vic More

by Fryguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Mar 25, 2019 -

Team Ford responded

Hey Fryguy, thanks for the recommendation! We'll pass along your kind words to Victor, and the whole team here at Team Ford is looking forward to helping you again in the future!

March 23, 2019

Awesome They answered any questions you had helped out with everything made sure it was done perfect all in all it was a good experience here More

by Jared94
Recommend Dealer
Yes
Employees Worked With
Rumeet Patel, Trace Thacker
Mar 25, 2019 -

Team Ford responded

Hey Jared, thanks for the review! Good to know you had such a great experience with us, and we're looking forward to helping you out again in the future!

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