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Team Ford
Edmonton, AB
1,984 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,984 Reviews of Team Ford
September 10, 2019
Great buying experience I wanted a quick amd easy transaction. Team ford lived up to that and gave us a better than expected experience and deal on our new ford. I wanted a quick amd easy transaction. Team ford lived up to that and gave us a better than expected experience and deal on our new ford. More
by Jones
Employees Worked With
Tyler Sendecki, Jeff Koroluk, Rick Lacon
September 10, 2019
Worst experience ever EXTEAMLY rushed,truck was pushed on me before i knew what was happening. I thought I was test driving the truck while the delivery guy believed I was EXTEAMLY rushed,truck was pushed on me before i knew what was happening. I thought I was test driving the truck while the delivery guy believed I was leasing. There was absolutely no discussion over price of the vehicle, rate being charged, the fact that I am GST exempt and he lied about the payments. After purchase service if even worse... To this date I have received only one call back the day I signed. I was completely disgusted by the way the salesman spoke to me, like I was dumb and didn't know anyting, kinda like how women were portraid in the 40s and 50s. My questions were answered with "everything will be explained in the package you get in the mail" I'd like to know what package he was talkin about because I haven't gotten anything in the mail..My concerns about mileage and the lease were brushed aside with it doesnt matter anyway if you don't keep the truck. I think his name was Cody but im not positive because he was only 1 of 4 people i interacted with... These people didn't care about me or my needs as a customer. I am so bothered by my experience with team Ford I don't want to take my truck back drop it off and go buy a Dodge, Dodge was a lot more better to me than team ford ever was....Dodge was also willing to give me 0% interest on a financed vehicle not a xxxx lease cuz I didn't want to lease to begin with. I have discussed my concerns with ford financing and I've sent three emails off to Goauto. CA that is where this all got started one inquiry application and from that I got this horrible experience and my credit was deemed 100 points because of 11 hard credit inquiries. More
by Angry and disgusted
Employees Worked With
Tej sandhu, Rumeet Patel, Corey Dahlman
September 10, 2019
F-350 purchase Was a good experience with the salesman, but still waiting on information back from the finance lady. Have followed up many times with no emails back. Was a good experience with the salesman, but still waiting on information back from the finance lady. Have followed up many times with no emails back. Made a deal and shook hands at 400$ a month and turned out to be 460$... was not to impressed with that. More
by Chris B
Employees Worked With
Gislaine Correia, Victor Kim
September 10, 2019
Upgraded my truck today. Vic was awesome as usual. I have been dealing with Vic for years, started with Kia he then moved to Ford and I followed, and will continue to follow if needed. I have been dealing with Vic for years, started with Kia he then moved to Ford and I followed, and will continue to follow if needed. More
by Toadwille
Employees Worked With
Jarred , Rob Sirianni, Karon Aneja, Victor Kim
September 09, 2019
New truck experience Jess and Olga were excellent. Couldn’t be happier. They were very quick to respond and offer help wherever needed. I will definitely Be referring them Jess and Olga were excellent. Couldn’t be happier. They were very quick to respond and offer help wherever needed. I will definitely Be referring them to my friends. More
by Danny
Employees Worked With
Jessica Kronemann, Olga Gavrilov
September 09, 2019
New Red Truck The speed and quality of the service, low stress and very easy to pick the truck package. The financing of the truck was well explained and simple to The speed and quality of the service, low stress and very easy to pick the truck package. The financing of the truck was well explained and simple to follow along. More
by Red Racer
Employees Worked With
Tyler Sendecki, Olga Gavrilov, Brooke Erickson
September 09, 2019
Hidden charges, wouldn’t take no for an answer! I had one requirement, it had to be a white Ford Explorer. Tried selling me every other color before I finally dealt with the manager. He Atleast list I had one requirement, it had to be a white Ford Explorer. Tried selling me every other color before I finally dealt with the manager. He Atleast listened to what I needed. As part of our agreed upon deal they were to fix certain things on the used explorer I bought. They fixed 1 issue and the rest they told me they couldn’t after I signed the paperwork. I agreed to buy the car for $17800 and when I was signing the paperwork for my financing, there was $1500 in hidden fees I couldn’t say no to! At one point when I was on the phone with the sales guy he wouldn’t take no as an answer about 5 hours after my visit to the dealership. This explorer will be turned into a company vehicle so I couldn’t just agree and buy it on the spot like the sales guy wanted me to and wouldn’t accept that as an answer. My company will be buying more vehicles in the future for our fleet, Ford will be lucky if we go to another ford dealership, I am considering going to another car manufacturer now. More
by Luke
Employees Worked With
Chen Qiao, Jorge Pellegrini
September 09, 2019
No nonsense, Best price and easy to communicate with. Buying a truck isn’t easy, thanks to the fellas at Team Ford for making it so smooth. They were so informative and easy to work with. I never felt pr Buying a truck isn’t easy, thanks to the fellas at Team Ford for making it so smooth. They were so informative and easy to work with. I never felt pressured. I told them Exactly what I was looking for and they found me an F-150 at a price that no one could touch. When I was signing the papers staff were playing with my kids, making them balloons getting them snacks. They were in heaven. Great service!! More
by Matt C
Employees Worked With
Rick Lacon
September 09, 2019
Excellent Amazing staff all the way around. Would recommend anyone who needs to find a vehicle to go see them hands down! Go see them! AWESOME!! Amazing staff all the way around. Would recommend anyone who needs to find a vehicle to go see them hands down! Go see them! AWESOME!! More
by Alice13
Employees Worked With
Rob Haley, Joey Jabz, Jason Ogorman , Roberta Brencic
September 09, 2019
Straight up and honest James was always upfront and honest. No promises except that he will do his best and he did. Wasnt all good news but he was up front with it and never James was always upfront and honest. No promises except that he will do his best and he did. Wasnt all good news but he was up front with it and never lead me on with false hope. I respect him for that and because of that I will choose Team Ford everytime. More
by Mikeyoldschool
Employees Worked With
James Ichtay
