Team Ford

Team Ford responded

Congratulations on your first car purchase! We are thrilled to hear that your experience with us at Team Ford was fantastic. It's wonderful to know that Victor Kim played a significant role in making the sales process a breeze for you. Ensuring that the car fits perfectly with your needs is something we take great pride in. We're also glad to hear that our staff's welcoming nature contributed to your positive experience. Our team strives to create a comfortable and friendly environment for all our customers. Your recommendation means a lot to us and is greatly appreciated. We aim to maintain this level of service and hope to assist you again in the future, whether it's for servicing your current vehicle or helping you find your next one. Thank you for choosing Team Ford for your first car purchase. We wish you many happy and safe miles in your new vehicle!

Team Ford responded

Thank you for taking the time to share your positive experience with our team at the Ford dealership. We are delighted to hear that you had a great experience and that Victor was instrumental in helping you find the perfect truck. It's always our goal to assist our customers in finding the vehicle that suits their needs and preferences, and getting them behind the wheel seamlessly. We're glad to know that Victor's assistance was a key part of your satisfaction. Your recommendation to others who are looking to trade in or buy a new or used vehicle is greatly appreciated. It’s feedback like yours that keeps us motivated to deliver excellent service. We look forward to serving you again in the future and helping anyone you refer to us. If you have any further needs or questions, we're always here to help.

Team Ford responded

Thank you so much for your glowing review! We are absolutely delighted to hear about your positive experiences with Victor Kim and the rest of our Team Ford. It's heartwarming to know that Victor has consistently provided you with top-notch service and valuable information across all of your five vehicle purchases. Your recommendation to friends and family is the highest compliment you could give us, and we truly appreciate it. We strive to make every customer feel welcomed and well-informed, just like you did with Victor. Your kind words and '5 thumbs-up' rating are incredibly motivating for our team. We look forward to continuing to serve you with the same level of excellence in the future. If there's anything more we can do for you, please don't hesitate to let us know. Thanks again for choosing Team Ford, and a big thank you from Victor as well!

Team Ford responded

Wow, five vehicle purchases! We're incredibly grateful for your continued loyalty and trust in Team Ford, and especially in Victor Kim. It's always a pleasure to hear from our repeat customers, and your kind words truly mean the world to us. Victor is indeed a valued member of our team, known for his welcoming nature and extensive knowledge. We're delighted to know he has consistently provided you with excellent service. Your willingness to recommend him and our dealership to your friends and family is the highest compliment we could receive. Thank you for your enthusiastic review and the '5 thumbs-up'! We promise to continue delivering the high standard of service you've come to expect from us. Should you or your loved ones need any assistance in the future, Victor and the rest of our team are always here to help.

Team Ford responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with our team at the Ford dealership, and especially with Victor. It's great to know he was able to assist you in finding the truck you love and smoothly facilitated the process of getting you behind the wheel. Our team is dedicated to providing a friendly and efficient service experience, and it's heartening to hear that we met your expectations. Your willingness to recommend us to others looking to trade in or purchase a new or used vehicle is the best compliment we could receive. We're here for any future needs you might have, whether it's for servicing your truck or exploring other vehicle options. Thank you for choosing our dealership, and we look forward to the opportunity to serve you and your referrals in the future.

Team Ford responded

We're so pleased to hear about your positive experience at our dealership, and we're especially grateful for your kind words about Victor Kim. It's fantastic to know that he welcomed you warmly and took the time to really understand your needs and preferences for a pre-owned vehicle. Victor's commitment to offering personalized, attentive service is a key part of our dealership's approach, and we're glad that he could present you with suitable options that met your requirements. Helping our customers make informed decisions is something we take great pride in. Thank you for acknowledging his efforts in securing the right vehicle for you. Your recommendation is highly valued and it's wonderful to hear that you'd suggest our dealership to others looking to buy a new or used vehicle. We're here for any further assistance you might need in the future and look forward to the opportunity to serve you again.

Team Ford responded

Thank you so much for your excellent review of Team Ford and for highlighting Victor as a standout member of our staff. It's truly rewarding to hear such positive feedback about our team and especially about Victor. We pride ourselves on having staff members who are not only skilled in their roles but are also genuinely great people to interact with. Your endorsement of Victor as a 'gem of a person' is a testament to his dedication and commitment to providing exceptional service. We are incredibly fortunate to have him on our team. Your willingness to recommend Victor and our dealership is greatly appreciated and means a lot to us. We are committed to maintaining the high standard of service you experienced and look forward to assisting you in the future. Thank you again for choosing Team Ford and for your kind words. Please don't hesitate to reach out if there's anything more we can do for you.

Team Ford responded

We're absolutely delighted to hear about your excellent service experience with Vic at Team Ford. Knowing that he went above and beyond to ensure your happiness truly reflects the dedication and commitment we strive for in customer service. It's team members like Vic who help us create memorable experiences for our customers, and your acknowledgment of his extra effort is greatly appreciated. We always aim to exceed expectations, and it's heartening to know we achieved this with you. Thank you for choosing Team Ford for your automotive needs. Your satisfaction is our top priority, and we look forward to the opportunity to serve you again in the future. If there's anything more we can assist you with, please don't hesitate to reach out.

Team Ford responded

Thank you for sharing your wonderful experience at Team Ford, and a big congratulations on your 2023 Ranger purchase! We're thrilled to hear that Dornell Clarke provided you with extraordinary service. His in-depth knowledge of trucks and the various departments within our dealership is something we are very proud of, and it's great to know that his no-pressure sales approach and expertise made a positive impression on you. It's also heartening to hear that our finance team, cashier, service manager, and dealership manager contributed to your experience with their friendliness and genuine congratulations. We believe in creating a welcoming and supportive environment for all our customers, and we're glad that our team's efforts resonated with you. Your enthusiasm and support with a cheer of 'GO Team Ford!' is greatly appreciated. We're here to assist you with any future needs, whether it's servicing your Ranger or helping with your next vehicle. Thank you once again for choosing Team Ford. We look forward to continuing to provide you with exceptional service in the future.