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Team Ford

Edmonton, AB

4.5
2,051 Reviews

3304 91 St NW

Edmonton, AB

T6N 1C1

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2,051 Reviews of Team Ford

September 19, 2016

Great Experience! 2 Great Vehicles I smile every time I see my husband behind the wheel of his dream truck. Jayson S. went above and beyond to get us in to two great vehicles. The staff More

by Theresa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Cosgrove, Jay Sinkler, Matt Henderson
Sep 21, 2016 -

Team Ford responded

Hi Theresa! We are so happy you and Mark had such great experiences buying your vehicles from our team! You were both a pleasure to work with and are happy we could help you both get into new vehicles that you love. I will be sure to pass along your kind words to Jason. We all welcome you and your husband to the Team Ford Family :)

September 18, 2016

Substandard I'm very disappointed in my overall experience. The first salesman I dealt with was good. Told me about my situation in great detail. Then I was suppo More

by Trarki
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gislaine Correia, Tyler Foote
Sep 23, 2016 -

Team Ford responded

Hi there, we are very disappointed to learn about your recent experience at our dealership and are sincerely sorry it was not exceptional. This is not acceptable nor typical business conduct of Team Ford and would like to look into this situation further. Can you please email me your Full Name as it appears in our records so I can have a Manager look into this further and contact you? Please email ekobayashi@teamford.ca. Thank you very much and we are very sorry for any inconveniences you have experienced.

September 15, 2016

very good Everything was excellent once again, with Kelly and his team. I Recommend Team Ford and advice everyone to drop by and see Kelly , he is a very kind More

by Maraya
Recommend Dealer
Yes
Employees Worked With
Kelly Zack
Sep 21, 2016 -

Team Ford responded

Hi Maraya! Thank you for sharing your experience and for your kind recommendation! I will be sure to pass along your kind words to Kelly. We hope you are enjoying your new vehicle and welcome you to the Team Ford Family :)

September 11, 2016

We had a great experience, highly recommended! Everything was excellent, Kelly worked his xxx off to make everything perfect. Brad went the distance to get us the financing we wanted, and our payme More

by Rodday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Zack
Sep 13, 2016 -

Team Ford responded

Hi there and thank you for sharing about your experience with our team! We are happy to hear you received exceptional service purchasing your new vehicle dealing with Kelly and Brad. Thank you for your business and welcome to the Team Ford Family! :)

September 02, 2016

Great experience once again my Sales Guy Kelly awsome ! Great experience once again with Kelly Zack and his team He gets the job done. Recomend Team Ford to everyone drop in See Kelly you wont be disaponted More

by Sheldon74
Recommend Dealer
Yes
Employees Worked With
Jeff Tran, Kelly Zack
Sep 13, 2016 -

Team Ford responded

Hi Sheldon, thank you for sharing about your experience and giving us a 5-star review! We are glad to hear about your purchasing experience with Kelly and appreciate your recommendation. Welcome to the Team Ford Family :)

September 01, 2016

Kelly Zack was very helpful giving me excellent service Kelly Zack worked really hard to make sure I got everything I was looking for. He was very ill at the time but continued to go to work to give me fast More

by 1FoxyBitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Zack
Sep 13, 2016 -

Team Ford responded

Hi there and thank you for your great review! We are happy to hear Kelly was able to help you get the vehicle you wanted promptly. We appreciate your business and welcome you to the Team Ford Family!

September 01, 2016

From James Jervis-Hilker, Elspeths husband Great and easy to talk with. Went out of his way to find me a vehicle and also helped me to find something practical for these economic hard times. So More

by jamesjervis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Zack, Leonard Meyer
Sep 13, 2016 -

Team Ford responded

Hi James! Thanks for sharing about your purchasing experience with Kelly! We love receiving customer feedback and I'll be sure to pass along your kind words to Kelly. It is always our goal to get our customers into the vehicle they want while fitting their needs and budget. We thank you and your wife for your business and welcome you both to the Team Ford Family :)

August 30, 2016

Excellent place to purchase a vehicle Hats off to Kelly Zak, who helped me go threw many vehicles, a couple test drives and countless trips back and forth between the manager and myself to More

by Dennis A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Jasman, Kelly Zack, Leo Desroches
Aug 30, 2016 -

Team Ford responded

Hi Dennis! Thank you so much for sharing about your positive experience purchasing a vehicle from Kelly and our Team. It is always our goal to get our customers into the vehicle they want at the best price. We are happy to hear you had a fun time as well :) I will definitely pass along your kind words to everyone. Welcome to the Team Ford Family!

August 29, 2016

EXCELLENT ! Helped me get out of high interest payments. Was very helpful and easy to deal with. Managed to track down a manual for me even though it had to come More

by Speth84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Zack
Aug 30, 2016 -

Team Ford responded

Hi there, We are happy to here that Kelly was able to find the vehicle you wanted and have it brought into town. As well get you lower car payments! Thanks for sharing your experience with us, we love getting feedback from our customers :) Enjoy your new vehicle and welcome to the Team Ford Family

August 26, 2016

Got me out of my hi interested payments I stop by to look at the new show room . Started talking to the salesmen and he asked me what my payment was on my car . They worked out a new payment More

by Hot wheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Zack
Aug 29, 2016 -

Team Ford responded

Hi there, Thank you for sharing your experience and giving us a 5-star review! I am happy we were able to get you into a new car with a lower payment! We hope you are enjoying all of the new vehicle features and appreciate your business :)

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