Team Ford

Not good We had been pleased with the Team Ford service department, until this week. We had had an appointment for a tire change over & oil change for Monday A We had been pleased with the Team Ford service department, until this week. We had had an appointment for a tire change over & oil change for Monday A.M. The car was dropped off at 7:30 for an 8:00 appointment. The shuttle was not really available for another hour, so a cab downtown to work. Not a word was heard all day. Since we could catch a lift to the south side from a colleague after work , we headed back down to the dealer and arrived at 4:00 PM. The car had not been into the shop yet, and the attitude from the counter was basically “Well, did we call you to say it was ready?” Not wanting to wait who knows how long for the work to be done, a loaner was retrieved and we left. All day Tuesday, again not a word as to the status of the work. Went back Tuesday after work, and was advised “We didn’t call because we thought you’d assume it’d be done”. To Team’s credit, the oil change was comped, as was the service loaner, however the level of service left a lot to be desired. Two days for a tire swap and an oil change? A call to speak to the service manager has yet to be returned. More

Knowledgeable Service I would recommend Team Ford for friendly and professional service! Thank you for your knowledgeable service to help me make the best choice fir my veh I would recommend Team Ford for friendly and professional service! Thank you for your knowledgeable service to help me make the best choice fir my vehicle needs ! More

Team ford Dealing with Team Ford was a excellent experience ,my salesperson Mark was very helpful and went over the purchase and all the functions of the truck. Dealing with Team Ford was a excellent experience ,my salesperson Mark was very helpful and went over the purchase and all the functions of the truck. I would recommend Team Ford to anyone looking for a vehicle. Thank you More

Test drove F150 Lariat Farhaan Saiyed was a great saleman. He was very knowledgable at his job. Excellent services with Client satisfaction first. Love to test drive a dif Farhaan Saiyed was a great saleman. He was very knowledgable at his job. Excellent services with Client satisfaction first. Love to test drive a different vehicle again if time allows. Greatly appreciate all the help! Cheers Dason Duong More

Great service and Olga and Cory awesome to deal with Team Ford great people, awesome to deal with. Great deals too be had . What a beautiful Team of people at Team Ford, just Fordrific for sure. Team Ford great people, awesome to deal with. Great deals too be had . What a beautiful Team of people at Team Ford, just Fordrific for sure. More

Team Ford Quick service at best price. Good info on phone allowed me to make decision from 400km away. Accurate and no nonsense. Thank you for good experience. Quick service at best price. Good info on phone allowed me to make decision from 400km away. Accurate and no nonsense. Thank you for good experience. More

Great, and honest service I have dealt with Erik Leitheiser, when purchasing my Ford Escaoe. He was patient, informative, knowledgeable and honest, in providing me with fabulo I have dealt with Erik Leitheiser, when purchasing my Ford Escaoe. He was patient, informative, knowledgeable and honest, in providing me with fabulous service. I would highly recommended Erik, and will definitely be using him again for all other purchases! More

customer service Erik was very welcoming and knowledgeable about vehicles. The atmosphere at Ford was very open, clean and friendly. It was a pleasure to do business Erik was very welcoming and knowledgeable about vehicles. The atmosphere at Ford was very open, clean and friendly. It was a pleasure to do business. Thank you! More

Got the truck for a great price This dealership was straight and honest through the entire process. Erik came in on his way off to secure the vehicle for me. Will definitely return t This dealership was straight and honest through the entire process. Erik came in on his way off to secure the vehicle for me. Will definitely return to this dealer next time I need a truck. Drove from Calgary to Edmonton to pick up because they were so great to deal with. Corey was great at answering any questions we had and gave us a direct line so it made everything easier. Jason helped along the way to make sure everything was going well. Once we got into the office to sign and pay there was no huge pressure and everything was explained very well by Erin. More

Amazing and helpful! Loved doing business with Erik! Down to earth kinda guy. No B.S. no hidden fees. Knowledgeable, professional and easy to deal with. I will definitel Loved doing business with Erik! Down to earth kinda guy. No B.S. no hidden fees. Knowledgeable, professional and easy to deal with. I will definitely be a return customer in the future! More