
Team Ford
Edmonton, AB
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2,051 Reviews of Team Ford
Outstanding experience and excellent service I arrived expecting to book an appointment but they took my truck right away and told me they would see if it could be squeezed in at some point throu I arrived expecting to book an appointment but they took my truck right away and told me they would see if it could be squeezed in at some point through out the day. Received a call at 4 stating I could pickup my truck by 5. Very pleasant staff to deal with and outstanding customer service. I will only deal with team ford from now on. More
Awesome service I always take my car there to get serviced. If they need to keep it longer than expected, they make sure I can have a loaner vehicle. They're also ver I always take my car there to get serviced. If they need to keep it longer than expected, they make sure I can have a loaner vehicle. They're also very friendly. More
Jess is awesome Our service advisor Jess is amazing! We have dealt with her in the past as well and she is nothing short of amazing. Extremely patient, keeps me updat Our service advisor Jess is amazing! We have dealt with her in the past as well and she is nothing short of amazing. Extremely patient, keeps me updated as well. Also, the tech that worked on our truck was excellent as well. He called me to go over a few things which was wonderful. More
Was a good experience. We walked into the place, everyone was friendly. Eric made our experience a good one. He looked and checked nto everything we asked him to. He treat We walked into the place, everyone was friendly. Eric made our experience a good one. He looked and checked nto everything we asked him to. He treated us very well and would recommend our family and friends to him. More
Great experience Leo and staff were a tremendous help they got my vehicle in on time and returned the same day with no hassles. They are an exceptional group. Thankyou Leo and staff were a tremendous help they got my vehicle in on time and returned the same day with no hassles. They are an exceptional group. Thankyou More
Great experience I have given a 4 because I found my experience to be a great one. My salesperson Eric was fantastic. He treated me with respect and made sure I had a I have given a 4 because I found my experience to be a great one. My salesperson Eric was fantastic. He treated me with respect and made sure I had a good understanding of everything as well as took the time to make sure I got what I was looking for orcas close to it. I would definitely recommend Eric to family and friends. 😀 More
A great buying experience Our sales person Eric greeted us just before opening time welcoming us and asking how he could help. He actively listened to our needs and the purpos Our sales person Eric greeted us just before opening time welcoming us and asking how he could help. He actively listened to our needs and the purpose of the truck (tow holiday trailer). The dealership had a large inventory requiring Eric to show us a close range of trucks homing in on our needs and then searched the stock to find just the right vehicle after a thorough test drive. He followed through on every step of the sale concluding with a review and demonstration of the truck features. The only shortfall in the process were some issues with IT system for inventory and business but employees made the extra effort to get the job done. We would certainly buy another vehicle from Team and Eric as salesperson and will recommend the dealership to others. More
Great Easy to deal with and were fast to solve some problems we had!!! Olga very helpful knew her stuff was able to answer my questions!!! I would buy from Easy to deal with and were fast to solve some problems we had!!! Olga very helpful knew her stuff was able to answer my questions!!! I would buy from her again!!! More
First new truck since I came to Alberta The sales staff were very attentive and walked me through all the various features of different F150 trucks so I had a good understanding of what I wa The sales staff were very attentive and walked me through all the various features of different F150 trucks so I had a good understanding of what I wanted as I have never owned a F150 before. As there was a ‘specual’ Deal on the trucks that month it took a little time to get the price for the unit I chose but was worthwhile as the saving was significant.. I added a few extras to the truck and this took a little longer than I had expected but the work was good. I have enjoyed every moment of owning the truck so far and hope this continues. More
The Assistance Manager Mike Shipley shows NO respect or customer relationship. Very rude and little communication skill have no remorse for negelence stemming from their se Mike Shipley shows NO respect or customer relationship. Very rude and little communication skill have no remorse for negelence stemming from their service provided. This review is not about finance or giving a bad review but others need to know how belittle this manager is to Ford customer. More