Team Ford

Great Easy to deal with and were fast to solve some problems we had!!! Olga very helpful knew her stuff was able to answer my questions!!! I would buy from Easy to deal with and were fast to solve some problems we had!!! Olga very helpful knew her stuff was able to answer my questions!!! I would buy from her again!!! More

First new truck since I came to Alberta The sales staff were very attentive and walked me through all the various features of different F150 trucks so I had a good understanding of what I wa The sales staff were very attentive and walked me through all the various features of different F150 trucks so I had a good understanding of what I wanted as I have never owned a F150 before. As there was a ‘specual’ Deal on the trucks that month it took a little time to get the price for the unit I chose but was worthwhile as the saving was significant.. I added a few extras to the truck and this took a little longer than I had expected but the work was good. I have enjoyed every moment of owning the truck so far and hope this continues. More

Great customer service The team at Team Ford is my first choice for service and maintenance. The work is exemplary and the customer service is the best bar none. The team at Team Ford is my first choice for service and maintenance. The work is exemplary and the customer service is the best bar none. More

The Assistance Manager Mike Shipley shows NO respect or customer relationship. Very rude and little communication skill have no remorse for negelence stemming from their se Mike Shipley shows NO respect or customer relationship. Very rude and little communication skill have no remorse for negelence stemming from their service provided. This review is not about finance or giving a bad review but others need to know how belittle this manager is to Ford customer. More

Always helpful and speedy Service dept is amazing, fast and thorough they are even willing to quickly look for mistakes or missed items. Also they go out of their way to find i Service dept is amazing, fast and thorough they are even willing to quickly look for mistakes or missed items. Also they go out of their way to find items not found under warranty as an affordable option More

Friendly & Helpful Staff in the Service Department. Great service. Very helpful in warranty work. Quick in getting me a rental when the service was taking longer due to mechanic mistake. Would be gr Great service. Very helpful in warranty work. Quick in getting me a rental when the service was taking longer due to mechanic mistake. Would be great if service desk was more attentive to the phone. It was way more effective coming to the site to get answers that it is to call. More

Good experience I visited the dealership over the weekend and it was an excellent experience. There was a great selection of vehicles to look at and many options to c I visited the dealership over the weekend and it was an excellent experience. There was a great selection of vehicles to look at and many options to consider. The salesperson we dealt with was particularly knowledgeable and easy to work with.. More

Great service We have a great experience with Team Ford. Easy no pressure sales team they were quick and efficient to accommodate our busy schedule and had everythi We have a great experience with Team Ford. Easy no pressure sales team they were quick and efficient to accommodate our busy schedule and had everything ready to go when we came to view our vehicles and when we came to pick them up More

The customer service goes above and beyond! We've had our Ford Explorer for about 4 years now and it's nice to see a business that continues to take care of their customer long after the purchas We've had our Ford Explorer for about 4 years now and it's nice to see a business that continues to take care of their customer long after the purchase was made. The most recent appointment, they really went above and beyond for me... I forgot my mail key in my car and needed to get a parcel out of my box on a Friday or the chocolate would've melted had it sat over the weekend. I called to ask how late they were open so I could wait for my children to get out of school to drive over from St. Albert. Without hesitation they told me a driver would be leaving right away and would deliver my key right to my door! I picked up my car the following day and it looks brand new again! With two little kids, we really made them work to get it looking this fantastic! More

Amazing and Quick I pulled in with no appt. with a messed up tire. Jennifer was quick to assist. Got me a tire ordered provided me with a courtesy car and had my car ba I pulled in with no appt. with a messed up tire. Jennifer was quick to assist. Got me a tire ordered provided me with a courtesy car and had my car back to me within 2.5 hours. Jennifer always has a welcoming smile and always friendly More