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Team Ford

Edmonton, AB

4.5
2,051 Reviews

3304 91 St NW

Edmonton, AB

T6N 1C1

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2,051 Reviews of Team Ford

February 15, 2024

I highly recommend Team Ford! Hunter Jasman was very patient, kind & informative from the time of ordering my Bronco to when it arrived. He listened to what I envisioned, and wit More

by tlwoolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Jasman
Mar 04, 2024 -

Team Ford responded

Thank you so much for your high recommendation and for sharing your wonderful experience with Hunter Jasman and Team Ford. We are absolutely delighted to hear about your satisfaction with our service and Hunter's guidance throughout the process of ordering and receiving your new Bronco. It's great to know that Hunter's patience, kindness, and expertise played a significant role in helping you customize your vehicle to match your vision perfectly. Hearing that you are loving your new Bronco and are a proud owner is the best thing we could hope for! Enjoy every adventure in your Bronco, and please remember that we are here for any further assistance or advice you may need in the future.

January 23, 2024

Would strongly suggest looking elsewhere if buying a used vehicle. The salesperson I worked with (Humraj) was dishonest on multiple occasions, and the overall buying process was terrible. Nearly 4 hours of s More

by parsmike123
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Humraj Grewal
Jul 17, 2024 -

Team Ford responded

Thank you for your detailed review and for bringing these concerns to our attention. We sincerely apologize for the negative experience you had with us, and we deeply regret the frustration and inconvenience you encountered during your vehicle purchase. Your feedback is invaluable, and we take it seriously as it helps us improve our services. We also apologize for the condition of the vehicle upon delivery. Every vehicle should be cleaned and prepared to the highest standard, and we are sorry that this was not your experience. We understand your frustration and disappointment, and while we cannot change your past experience, we would like to make things right. Please contact us directly at jjasman@goauto.ca so we can discuss how we can address your concerns and find a satisfactory resolution. Again, we are truly sorry for the inconvenience and overall experience you had with Team Ford. We appreciate your feedback and hope to have the opportunity to regain your trust in the future. Best regards, The Team at Team Ford

January 20, 2024

This is by far the worst dealership I’ve ever dealt with. Never followed through with anything the said and left me with a crap vehicle with over 2000$ in repairs that need to be fixed. More

by Steve N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victor Kim, Joey Jabz, Sheldon Dimma, James Ichtay
Jul 17, 2024 -

Team Ford responded

We apologize for the negative experience you had with our dealership. We regret not meeting your expectations and the issues you encountered with your vehicle. Please contact us directly at jjasman@teamford.ca if you would like to discuss further. Thank you for your feedback.

November 25, 2023

Nate was a pleasure to work with when acquiring my dream car, easy and seamless process. More

by Nate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Edmundson
Mar 04, 2024 -

Team Ford responded

Thank you for taking the time to leave us this wonderful review. We're absolutely thrilled to hear about your seamless experience with Nate while acquiring your dream car. It's our goal to provide an easy and enjoyable process, and it's fantastic to know that Nate was able to make this a reality for you. Enjoy every moment with your dream car, and remember, the Team Ford family is here whenever you need any more assistance or advice in the future.

November 20, 2023

Excellent service and showed they cared when I was shopping for a vehicle. I did not feel rushed to make a decision. More

by Dre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Purchase, Dino Subasic
Mar 04, 2024 -

Team Ford responded

Thank you for taking the time to leave such a positive review. We're delighted to hear that you received excellent service while shopping for your vehicle with us. Our team strives to create a comfortable and pressure-free environment for all our customers, so it's wonderful to know that you felt cared for and not rushed in making your decision. We believe that finding the right vehicle should be a journey that you enjoy every step of the way. If you have any further needs or questions, please don't hesitate to reach out to us. We're here to help!

November 20, 2023

Look anywhere else. After making an appointment the day prior, spending 1.5 hours with a salesperson today, another sales person sells the same truck after taking the ke More

by Brendanmontgomery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas Slaney, Billy Abdul Al
November 09, 2023

Great experience. Dino was my salesman and he was awesome. Service was top notch and price was good compared to other dealers. More

by mark27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Subasic
Mar 04, 2024 -

Team Ford responded

Thank you for taking the time to leave us such a great review! We are thrilled to hear about your excellent experience with Dino and that you found our service to be top-notch. It's always our goal to provide a comfortable, pressure-free environment for our customers, and we're glad that Dino was able to embody this perfectly. We're also pleased to know that you found our pricing competitive. We strive to offer the best value to our customers in all aspects of our service. We look forward to the opportunity to serve you again in the future. Enjoy your new vehicle!

October 16, 2023

We just had our vehicle brought in as the remote start suddenly stop working and we are out of warranty but Team Ford service department as always are just simply amazing. Literally will never ripped you More

by KSZJean
Recommend Dealer
Yes
Employees Worked With
Rob from Service Department
Mar 04, 2024 -

Team Ford responded

We cannot thank you enough for such a wonderful review and for your continued loyalty to Team Ford since 2019. It's heartwarming to hear about your consistent and positive experiences with our service department, and especially with Rob. Our team strives to provide honest, efficient, and exceptional service, and your recognition of our efforts to be fair and transparent with our charges means a lot to us. We believe in treating our customers with respect and integrity, and it's gratifying to know this approach has resonated with you. We're thrilled to have been able to assist you swiftly and without charge on this occasion. Our commitment to after-sales service and customer satisfaction is unwavering, and we're glad this has been evident in your interactions with us. Thank you once again for your high recommendation and for trusting us with your vehicle needs. We look forward to continuing to serve you with the same level of excellence in the future.

August 12, 2023

Victor Kim was my sales person and he took very good care of us. Thanks More

by tuner
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Mar 04, 2024 -

Team Ford responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business and are thrilled to hear that Victor Kim provided you with such outstanding service. Our team strives to deliver the best experience possible, and it's wonderful to know that Victor took great care of you. We'll make sure to share your kind words with him. Thanks again for choosing us, and we look forward to serving you in the future!

August 12, 2023

Victor Kim was very upfront and made everything easier starting from test driving up to picking up the vehicle. More

by tuner
Recommend Dealer
Yes
Employees Worked With
Victor Kim
Mar 04, 2024 -

Team Ford responded

Thank you for taking the time to share your experience with Victor Kim. We are thrilled to hear that he made the process of test driving and picking up your vehicle easier and more straightforward. At Team Ford, we aim to provide an honest and hassle-free experience for all our customers, and it's great to know that Victor embodied these values in his service to you. Your satisfaction is our top priority, and feedback like yours confirms we are on the right track. We hope you enjoy your new vehicle and look forward to serving you again in the future. Please feel free to reach out to us for any further assistance.

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