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Team Ford

Edmonton, AB

3.8
1,992 Reviews

3304 91 St NW

Edmonton, AB

T6N 1C1

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1,992 Reviews of Team Ford

November 12, 2018

Very informative and very friendly staff Scott was very informative in new line up and very friendly I would recommend all my friends and family . I especially like the way he didn't make me More

by Grahame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hawke
Nov 13, 2018 -

Team Ford responded

Thanks for the kind words Grahame, If there's anything we can do to improve our scores in some of those categories, don't hesitate to let us know! Thanks again.

November 12, 2018

disappointing first called Saturday as my engine light came on and the car started to shake and almost died. The woman that answered was rude and not helpful in th More

by Johop
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
dont know who i was dealing with as it was just the girl answering the phone both on saturday and today
Nov 27, 2018 -

Team Ford responded

Johop, We're sorry to hear that you had such an unhelpful experience--definitely not indicative of the way we do business. Please feel free to call us at (780) 462-8300 and ask to speak to our Guest Relations Manager Brooke, and we can try to fix the issue for you.

November 12, 2018

Great experience! Kelly has helped me purchase a few vehicles. He's super helpful and patient. I would recommend him to everyone who is looking to buy. More

by zackattack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Zack
Nov 13, 2018 -

Team Ford responded

Hey, we recommend Kelly too! Thanks Zackattack.

November 12, 2018

great experience Had such a great experience . Sukhi Saini was amazing and really listened to what I wanted in a car and provided me with exactly this .Highly recommen More

by Deep@123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sukhi Saini
Nov 13, 2018 -

Team Ford responded

Glad to hear you had such an excellent experience... keep those recommendations coming!

November 12, 2018

Used vehicle Sukhi was really convenient to deal with. Service was very good. Made the whole process real easy and got very good deal and customer service from him More

by Lovepreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sukhi Saini
November 10, 2018

Great service, easy to deal with! Came to Team Ford to look at a used Ram. Mani greeted us with a smile and was awesoke to deal with throughout the whole process! Would highly reccomen More

by Shawn T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mani Verma, Rob Sirianni
Nov 13, 2018 -

Team Ford responded

Shawn, Glad to hear you had such a great experience. Hopefully we'll see you again in the future!

November 08, 2018

Cory Raniere and Team Ford Great salesperson. Patient and worked to fit my requests. We worked through selection via phone and email as I work in remote location north of Ft Mac More

by BMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Raniere
November 07, 2018

Bad advisor team I have get there to do the service on my truck and they misguide me to do some packages and said that will be cheaper if you do that instrad of regula More

by Akalcrete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Kronemann, Sara Cross
Nov 22, 2018 -

Team Ford responded

Hi Akalcrete, We're sorry that you had a poor experience. We promise that any package or service we offer is always in the best interest of the customer, on a case to case basis. Feel free to contact our Guest Relations Manager Brooke at (780)462-8300, and she can help sort this situation out.

November 06, 2018

Worst Service dept EVER Bought a new truck there a few years ago. EVERY SINGLE TIME I have gone there, they either don't have my appt on the books, or they screw something up More

by JUSTFISHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Shipley, Dennis Vallada
Nov 22, 2018 -

Team Ford responded

Justfishin, We're sorry to hear that you had a poor experience at our dealership. Our customers, especially the return customers, are the thing that makes our business thrive. Please feel free to contact our Guest Relations Manager Brooke at (780) 462-8300 and she'd be happy to help turn your impression of our dealership around.

November 04, 2018

Sukhi was great! Found me exactly what I wanted for the price I wanted! I will be using Sukhi again for the next vehicle I am getting for sure! He was energetic and More

by Returncustomer4sure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sukhi Saini
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