I took my 3 year old vehicle here for service for a
slight squeal coming the rear rotor that I wanted checked out. I dropped my vehicle off first thing in the morning but the vehicle was not looked at
slight squeal coming the rear rotor that I wanted checked out. I dropped my vehicle off first thing in the morning but the vehicle was not looked at until 2:30 with pick up at 3. The pads and rotors were just replaced at the same dealership a little under a year ago. When I arrived, I was informed by the service advisor that all four calipers were seized and required replacement, as well as the rotors were "cooked", and required match cut service or replacement, the pads needed replacing and the brake fluid needs flushed and replaced. All this for a meagre $2500. I was told the wheels were not free spinning and that when the calipers were pushed back in the wheels free spun. My thoughts were the calipers would not retract if they were seized. I told them I wanted a second opinion and was made to sign a waiver to say that the vehicle was unsafe to drive. I have since had a second opinion from a reputable garage and their findings were that the pads, rotors and calipers were all in good shape and not seized and the brake fluid was fine. All that was needed was the rear calipers were a bit dirty and needed cleaned up but otherwise free. The pad had picked up something which was causing the squealing. Repair cost from reputable garage $90. I realize that business has taken a hit due to co-vid but you shouldn't be making up your profit loss with my wallet or anyone else's for that matter. I hate to think how many people have fallen for this unsafe vehicle high pressure ruse not knowing any better. You should be ashamed of yourself for straight up lying and deceitful business practices. Please do not reply to me as I will not be using your establishment for repairs in the future. This is merely a heads up for other customers thinking about using your establishment for repairs.