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Taylor Chrysler Dodge

Hamilton, ON

2.2
57 Reviews

260 Centennial Pky N

Hamilton, ON

L8E 2X4

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57 Reviews of Taylor Chrysler Dodge

February 15, 2022

Drove an hour to this dealership to take a look at a vehicle I was interested in. The vehicle was actually sold a few days before and they failed to notify me. The gentleman I had an appointment with wa More

by sisonchrisj
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Fraser
November 25, 2021

I arrived at the dealership without an appointment as my Jeep was making a terrible rattling noise. I was immediately met with attitude by the service advisor who told me it would be a week or two before i More

by KB
Customer Service
Overall Experience
Recommend Dealer
No
Employees Worked With
Eric in Service
November 20, 2021

I have bought 5 trucks from them over the years and after buying one in September of 2021 I will never be back By far the the worst dealership experience ever poorly run dealership The 2021 ram already has More

by kevinmoody552
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sheldon and Frank
October 03, 2021

Paid $60.00 for a diagnosis to find out what was wrong with my Jeep Cherokee. The technical response from the service department was I am not sure what is wrong with your car. Great scam to rip people o More

by paulinegloria59
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ryan
Oct 04, 2021 -

paulinegloria59 responded

Taylor Chrysler Dodge Oct 3, 2021 paulinegloria59 "Paid $60.00 for a diagnosis to find out what was wrong..." Paid $60.00 for a diagnosis to find out what was wrong with my Jeep Cherokee. The technical response from the service department was I am not sure what is wrong with your car. Great scam to rip people off for hard earned money. Way to go Taylor Chrysler. I then took my car to a competitor they found the problem with out a cost. Taylor Chrysler looked at the jeep and still could not find the issue. I think they need to higher mechanics who can diagnosis and trouble shoot for vehicles that need parts replaced under warranty. The best reply I got from Ryan was He will not fix the problem with my part because Chrysler will not pay for the replacement part even tho it was under warranty. I will never deal with them again.

July 16, 2021

As a first time customer at Taylor Chrysler Dodge, I was very pleased with the experience . Sales agent Fraser Newbery was a pleasure to deal with and I have no hesitation recommending him to anyone thinkin More

by Tim McCallum
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Fraser Newbery
April 21, 2021

Went to this dealership to look at a new vehicle I had wanted. First thing I was told is that I better know what I want and should have done my research online before coming in from Louis the new sales ma More

by K. Couture
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Louis
September 15, 2020

I took my 3 year old vehicle here for service for a slight squeal coming the rear rotor that I wanted checked out. I dropped my vehicle off first thing in the morning but the vehicle was not looked at More

by Fuzz
Customer Service
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service Advisor
August 20, 2020

We recently purchased a new Jeep Trailhawk Elite from Taylor Chrysler Dodge. We love our new vehicle and were impressed with our salesperson-Fraser Newbery. Patient, low pressure assistance when answer More

by propertopper9900
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Fraser Newbery
July 17, 2020

Very displeased with my 2019 dodge ram classic warlock Very displeased with my 2019 dodge ram classic warlock with the 6 cylinder power train . The salesman said it was a great truck . I disagree very po More

by Wayne
Overall Experience
Recommend Dealer
No
Employees Worked With
Salesman Rick
February 14, 2020

Great sales consultant and speedy service. Sales consultant Jason Krop made me feel at home and provided excellent service. I had my RAM pickup the very next day and had all my questions answe More

by tim
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Krop
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