Sundance Mazda

a long time issue resolved My rating is for the most recent two visits only After several visits to the Mazda dealers in Calgary and Sundance and reporting an flaw in the lea My rating is for the most recent two visits only After several visits to the Mazda dealers in Calgary and Sundance and reporting an flaw in the leather upholstery each time, pictures were sent away and I was told that it was my fault. I had it professionally repaired for $175.00 and the same thing happened again. The last visit Jennifer heard my issue and was able to present my case in order to have it replaced for me. The service visit to have it replaced was done in record breaking time by Hadi and I left, a very pleased customer. Karen More

Worse exp in service Help tbere service dept ...get people who know service worse in edmonton ...Mike is clueless ..i only came there bc VJ was manager ...he had great sta Help tbere service dept ...get people who know service worse in edmonton ...Mike is clueless ..i only came there bc VJ was manager ...he had great staff ...not any more More

Exceptional service Every member of Sundance Mazda was truly a pleasure to deal with. They are very thorough and clear about what you are getting and really try and help Every member of Sundance Mazda was truly a pleasure to deal with. They are very thorough and clear about what you are getting and really try and help you get what you want. Recommend this dealership to anyone looking for a new or used vehicle! More

By far the best experience buying a new car The experience I had at Sundance Mazda was by far the bet experience I have ever had. They treated me like I was apart of their family and the knowled The experience I had at Sundance Mazda was by far the bet experience I have ever had. They treated me like I was apart of their family and the knowledge they had on the vehicle I was looking at was excellent. They also took their time to show me every little detail on the vehicle and most importantly they were able to keep exactly what I wanted in my price range. More

Excellence in Customer Service Now proudly driving my second vehicle from Sundance Mazda, I have enjoyed the always friendly and knowledgeable staff of the dealership. Today, Jenni Now proudly driving my second vehicle from Sundance Mazda, I have enjoyed the always friendly and knowledgeable staff of the dealership. Today, Jennifer in the Service Dept. exceeded all in demonstrating the best customer service I believe I have ever experienced anywhere. More

Awesome customer service and great people! The same day I was informed by Canadian Tire that I had to spend 1700+ dollars on my 18-year-old 1999 Mazda Protege to replace its struts, I decided t The same day I was informed by Canadian Tire that I had to spend 1700+ dollars on my 18-year-old 1999 Mazda Protege to replace its struts, I decided that it’s time to replace the car. We went to Sundance Mazda and Steven RedFearn (one of their Sale Rep) went outside to meet me and my Mom even though we did not have any appointment as soon as he saw that my Mom needed help from her walker. From then on, he was very helpful and assisted us in choosing what we ended up buying which was the 2016.5 Mazda CX-5 GT with the technology package. He explained all the options we have in terms of what we needed and looked for in the car. He also assisted us in terms of how we would be able to finance the car. During and after test driving the SUV, Steven took the time to go through how all the technology works. Before the end of the day, we went home with this beautiful SUV in the color we want, with all the gadgets and accessories we were looking for and much more. I would highly recommend this dealership to anyone looking to buy a Mazda. Having drove one for 18 years is already a testament of itself of the car brand's reliability but to meet highly professional, friendly staff all willing to help while we were there - from the receptionist, to Brad, the Business Manager, to Darius, the Account Manager, and finally to Hussain, the Assistant Sales Manager who congratulated me on the purchase…all made our visit a very pleasurable one. A week later, the additional accessories were added and completed on the vehicle and the service and parts personnel were very courteous and helpful whether on the phone or in-person. Louis who drove me home and picked me up later was such a wonderful guy who taught me the best route to get to the dealership from my home. All in all, my entire experience with the staff at Sundance Mazda has been wonderful and commendable. Thanks a lot guys for such an awesome customer service!!! More

One of my best Dealership experiences My experience with Sundance Mazda was very good. They went above and beyond in their service and in working to see me satisfied in my vehicle purcha My experience with Sundance Mazda was very good. They went above and beyond in their service and in working to see me satisfied in my vehicle purchase. I would highly recommend this Dealership and specifically Riaz, the sales person I dealt wit, to anyone seeking Dealership to purchase a vehicle. Well done, Sundance Mazda and Riaz Khaki, thank you, George Rands. More

Fantastic! ave been in continuous interaction with Kevin, Tanner, Hope and Brad Neufeld from Sundance Mazda regarding vehicles in the dealership. I would like to ave been in continuous interaction with Kevin, Tanner, Hope and Brad Neufeld from Sundance Mazda regarding vehicles in the dealership. I would like to take this opportunity to mention that Sundance Mazda and these four individuals are extremely professional, friendly, honest and easy to interact with. Their response time is prompt and their level of service is top-notch. I highly recommend Sundance Mazda! More

A happy first time buyer! I recently purchased my 2017 Mazda CX-5 from Sundance Mazda. It was my first time getting a car from a dealership so I was ready for all kinds of pres I recently purchased my 2017 Mazda CX-5 from Sundance Mazda. It was my first time getting a car from a dealership so I was ready for all kinds of pressure sales tactics. And then I met Ryian, hands down the best sales guy you will ever come across in a dealership. He never pressured me into buying right away(or even buying at all), made sure the cost meets my budget and gave me the best trade-in value I got offered from a dealership. He is very straightforward and clearly loves to do his job in a fun and honest way. He made everything easy for me to be able to decide which model trim, color and package I will get. Also a big shout out to Hope who dealt with me via email for my inquiries, she is very nice and answered all my questions in a very detailed and polite way and was not pushy at all. She handled the final delivery of the car, made sure I am happy with my purchase even at the last minute. The whole process went very smooth and was a good experience for me. Overall very impressed with this dealership(and staff) the way they handled all transactions with me. Would definitely recommend this place. -Julius More

First time customer, will be back! I can't say enough about how impressed my wife and I were with everyone at Sundance Mazda. Negotiating a great price was a breeze, absolutely no pres I can't say enough about how impressed my wife and I were with everyone at Sundance Mazda. Negotiating a great price was a breeze, absolutely no pressure sales tactics when it came to extended warranty etc. Ryian went above and beyond showing us all the features of the vehicle, and even driving us down to the registries office to get it registered. One thing that really impressed me was that we wanted command start, but rather than just installing the mazda version (which apparently is not great) they went ahead and installed a far better quality aftermarket one for the same price. Will definitely be buying our next Mazda there too. More