Sun Valley Honda

Very upset. Told service dept what was wrong with headlight they said they fixed last year still wasn’t working. My passenger side washer fluid wasn’t working. When they called to say pick up car as headlight they said they fixed last year still wasn’t working. My passenger side washer fluid wasn’t working. When they called to say pick up car as was ready paid only to find out didn’t fix anything just did a diagnostic for $110 dollars to let me know what was wrong. More

Hidden Costs. Poor Customer Service Was charged 300 percent more than I expected for a simple service. If I was expecting or told about the cost ahead of time it wouldn’t have been a pro Was charged 300 percent more than I expected for a simple service. If I was expecting or told about the cost ahead of time it wouldn’t have been a problem. The manager would not be flexible or admit that the extra cost was not discussed. I have been to this business a few times in the past but no longer feel comfortable going back. It feels that customer service is not a priority. More

Bought 2017 Ridgeline on June 27 love the vehicle but were not told it was smoked in , very upset , Very unprofessionally on there part .SAD way to make a sale. Len were not told it was smoked in , very upset , Very unprofessionally on there part .SAD way to make a sale. Len More

Be careful your bill will be more than quoted. Took my car in for a wheel post replacement. Told me cost would be $175. Three days later my bill came to $500 because of their error in breaking my Took my car in for a wheel post replacement. Told me cost would be $175. Three days later my bill came to $500 because of their error in breaking my sensor. Made me pay for it :( Not the kind of service I want in the future....Good Bye Honda More

Overall great service Was in looking at new vehicles, staff were professional and accommodating. Have serviced many times in the past with no issues. Would recommend to o Was in looking at new vehicles, staff were professional and accommodating. Have serviced many times in the past with no issues. Would recommend to others, no concerns after years of dealing with this dealership. More

Bought a new car and we love our 2019 pilot!!! Keep up the good work Sun Valley Honda. Quick and easy. Steve was awesome to deal with. the good work Sun Valley Honda. Quick and easy. Steve was awesome to deal with. More

Insurance Inspection for older vehicle. Done with this dealership. Insurance vehicle inspection on low mileage Civic. Multiple fails, $2200+ work. Paid half inspection cost elsewhere and pas Done with this dealership. Insurance vehicle inspection on low mileage Civic. Multiple fails, $2200+ work. Paid half inspection cost elsewhere and passed with $180 fix. More

Sales If You Want Sleazy Manipulative Salesman & Manager Shop @ Sunvalley Honda Otherwise Go Somewhere Where They Value Your Business,I Bought A 2018 CRV To If You Want Sleazy Manipulative Salesman & Manager Shop @ Sunvalley Honda Otherwise Go Somewhere Where They Value Your Business,I Bought A 2018 CRV Touring And I Was Promised The same Deal As What Calgary Dealer Offered Me Which Was 2 Years Of Free Oil Changes If I Purchased From Sunvalley , After 4th Oil Change I Was Told I Would Have To Pay For The Oil Change I Told Service That I Had 2 Years Of Free Oil Changes, So Service Talked To The Manager And Salesman To Which They Denied Offering And Said They Could Not Find Any Documentation Just Wish I Had Listen To Other People Who Told Me Sunvalley Has A Reputation For Lies And Deceptive Tactics , So Much For Shopping Local , I Will Never Buy Anything From Sunvalley Ever Again All You End Up With Are Empty Promises. More

Service My wife and I bought a brand new vehicle with Sun Valley Honda in June 2018 We traded in our old Honda for a new one because we have always found tha My wife and I bought a brand new vehicle with Sun Valley Honda in June 2018 We traded in our old Honda for a new one because we have always found that they are very reliable. When we went to register our vehicle, we were given the wrong Bill of Sale and couldn't register it. We had go back to the dealership and to get the right one. Also, when we went to the Registry the second time we weren't given the Nvis for new vehicles, so Sun Valley Honda had to deliver it the Registry. When we bought the vehicle we asked for winter Tires and Rims as well. We were told they were worth about $1800 total. They were only Steel Rims too. Today we went back and told the Service Dept. that we didn't want the Tires and Rims anymore and would like a refund. They had never been mounted at all. Kyle only wanted to give us back $800 to $1000, what a rip off. My wife and I are very disappointed with the Service and don't recommend More

Oil change I had phoned the dealership to book an oil change for my vechile as well as a seat recall. We dropped my van off the night before and my husband took I had phoned the dealership to book an oil change for my vechile as well as a seat recall. We dropped my van off the night before and my husband took a cab to work so I could use his car. After work we went to pick up the van to find out they did not do an oil change and only the recalls ( a few others I didn’t know about). My soul purpose of my phone call was an oil change. It’s a simple fix but honestly it’s the principal, can fare, arranging rides etc. An explanation or apology would have been appreciated More