The title of this review is a quote from Mike Lawless towards my wife and myself after having the most unpleasant experience of trying to lease a new Toyota back in the end of March. After having the quote increased 4 different occasions all within a couple of days, I finally phoned Mike. He is NOT a man of his word and would not honour the original price given to us, and what we had AGREED upon. He admitted an error was made, but would not consider correcting it. When I asked if Strickland would even know about the botched attempt at the sale, he reply was, " This mistake is too small for him to worry about". His unprofessional, and inept attitude towards my wife and I guaranteed we will never purchase another vehicle from Strickland Stratford Toyota again.
The funny thing was, Mike initiated the deal by calling us to explain about great deals as our lease was about to expire, and invited to meet with him. When we did meet with him, he introduced himself as acting Manager and sloughed us off onto Mark Irons.
We have nothing bad to say about Mark, as Mike was coaching him. Maybe Mark should look for a different team if Mike is the coach.