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Sterling Honda
Hamilton, ON
304 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 67 service reviews
September 21, 2026
I had a very different experience then I have ever had with a dealership. At first I was very frustrated however when I voiced my opinion they listened to me and provided me with a very favorable one that with a dealership. At first I was very frustrated however when I voiced my opinion they listened to me and provided me with a very favorable one that I was not expecting. All I wanted was an apology and an understanding that their system did not work that day. Instead I got much more than an apology. I thank you Steve for your wonderful customer service. More
by nellstein
Employees Worked With
Steve
September 21, 2026
I brought my car in for a recall and to my surprise they gave me a free oil change. Who ever took the time out to do that for me it was greatly appreciated!!! gave me a free oil change. Who ever took the time out to do that for me it was greatly appreciated!!! More
by Anthony
Employees Worked With
N/A
August 27, 2026
Imran was excellent! !! Took great care of me. Was ignored by 3 other advisors while Imran was with another customer and I was next in line. Don’t know if there’s a change !! Took great care of me. Was ignored by 3 other advisors while Imran was with another customer and I was next in line. Don’t know if there’s a change in management or owner. The usual staffs are all gone!!! So sad. I will only go to Imran from now on. More
by anna.lee.stumpo
Employees Worked With
Sean
August 08, 2026
Imran was very pleasant and knowledgeable, taking the time to go over everything with me. I have never had a bad experience with any of the staff at Sterling. They are all top-notch. time to go over everything with me. I have never had a bad experience with any of the staff at Sterling. They are all top-notch. More
by ldbenincasa
Employees Worked With
Imran
July 23, 2026
I had my 2021 CRV serviced for A/C issues. While some of the work was part of the extended warranty, I was charged for new A/C hoses. The total labour was $660.00. This charge was for the tota While some of the work was part of the extended warranty, I was charged for new A/C hoses. The total labour was $660.00. This charge was for the total work and should have been itemized for the charged work only. However, the service was fast. More
by Rdmale193
Employees Worked With
Jason
July 20, 2026
I had my car in for a routine service, they had my car in and finished in less time than they had estimated the job to take. I got a free car wash along with pleasant service and an explanation of what they and finished in less time than they had estimated the job to take. I got a free car wash along with pleasant service and an explanation of what they had found. I will happily go back next year for the annual check-up. More
by l.donat
Employees Worked With
Eric
