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Sterling Honda

Hamilton, ON

4.8
319 Reviews

1495 Upper James St

Hamilton, ON

L9B 1K2

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Showing 319 reviews

October 19, 2026

I dropped by Sterling Honda with a concern of a clunking noise that I was hearing with my car. They took it in right away as they wanted to rule out a safety concern. More

by frog4sassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve & Aaron
Oct 27, 2026 -

Sterling Honda responded

Thank you for your feedback! We're glad we could address your concern promptly. Your safety is our top priority, and we're here to ensure your vehicle runs smoothly. If you have any more questions or need assistance, feel free to reach out. We appreciate your trust in us!

October 16, 2026

They were very quick on oil change and 2 recalls. They also offered me a free car wash. My experience would be best, if in the waiting lounge they would offer some light refreshments. I have seen More

by Saad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Kastrati
Oct 27, 2026 -

Sterling Honda responded

Thank you for your feedback! We're glad you had a quick and efficient experience with us. We appreciate your suggestion about refreshments in the waiting lounge and will definitely consider it. We hope to see you again soon for your next service!

October 14, 2026

I was pleased with my service appointment for replace all my brakes. They were fast and efficient. An Uber ride was arranged to get me back and forth. More

by Mara.kosovac720
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Egon
Oct 27, 2026 -

Sterling Honda responded

Thank you for your positive feedback! We're thrilled to hear you were pleased with our fast and efficient service. We strive to make your experience as convenient as possible, and we're glad the Uber ride helped. We look forward to serving you again!

October 12, 2026

Excellent service with a smile. Very professional and knowledgeable. They made it most enjoyable and less than 1/2 hour for my head gasket recall. Thanks More

by Jacques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emiglio
Oct 27, 2026 -

Sterling Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had an enjoyable experience with our team. Providing professional and efficient service is our priority, and we're glad we could complete your head gasket recall quickly. We appreciate your support!

October 12, 2026

My break repair was done quickly and deficient. Prompt Uber pick ups to and from were included. More

by Mara.kosovac720
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Egon
Oct 27, 2026 -

Sterling Honda responded

Thank you for your feedback! We're glad to hear your brake repair was completed quickly and that you enjoyed our Uber service. We strive for excellence and will address the quality concern to ensure a better experience next time. We appreciate your support!

October 05, 2026

Tasif pleasant to work with able to find the vehicle I wanted when it was a difficult model to locate. Thanks for all your help. SK More

by shirleykellar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasif
Oct 27, 2026 -

Sterling Honda responded

Thank you for your kind words, SK! We're thrilled to hear that Tasif was able to help you find the vehicle you wanted. We appreciate your trust in us and look forward to assisting you again in the future!

October 02, 2026

Yousaf Khara is very professional and nice to help me when I am looking for the Honda CRV . He is so nice to deal with and I am so happy that he helped me with the car I brought. Thank you very much. More

by Van
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yousaf Khara
Oct 27, 2026 -

Sterling Honda responded

Thank you for your kind words! We're thrilled to hear that Yousaf provided you with excellent service while helping you find your Honda CRV. Your satisfaction means a lot to us, and we appreciate your business. Enjoy your new car!

September 25, 2026

Steve D is fantastic to work with. We have worked with him for over 20 years. More

by rcgoodes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Dorman
Oct 27, 2026 -

Sterling Honda responded

Thank you for your kind words! We truly appreciate your long-standing partnership with Steve D. It's been a pleasure working with you for over 20 years, and we look forward to many more successful years together!

September 22, 2026

It's always wonderful working with Imran when I take my car in for servicing, he is always incredibly helpful and personable. More

by gl
Recommend Dealer
Yes
Employees Worked With
Imran
Oct 12, 2026 -

Sterling Honda responded

Thank you for your kind words! We're thrilled to hear that Imran has provided you with such great service. Our team is dedicated to making every visit a positive experience. We look forward to seeing you again soon!

September 21, 2026

I had a very different experience then I have ever had with a dealership. At first I was very frustrated however when I voiced my opinion they listened to me and provided me with a very favorable one that More

by nellstein
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 12, 2026 -

Sterling Honda responded

Thank you for your feedback! We strive to listen and provide exceptional service, and we're glad we could exceed your expectations. We appreciate your understanding and look forward to serving you again!

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