Sterling Honda
Hamilton, ON
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I was expecting a regular service and tire change visit but was told by phone that the air conditioning evaporator was leaking and it, as well as an expansion valve needed to be replaced. Egon explained w but was told by phone that the air conditioning evaporator was leaking and it, as well as an expansion valve needed to be replaced. Egon explained what had happened and why the work was not covered by warranty. He walked me through why I needed replacement parts and how much the work would likely cost. While he had originally suggested the work might not be completed until the end of the day, he called mid afternoon to say the care was ready. He was understanding of the fact I could not pick the car up that day and made arrangements for me to get to the dealership the next morning. He was professional, considerate and accommodating. A technician even helped me reset the car with my iphone when I realized that the wifi had been disconnected for the work needed. Terrific service and reliable staff. More
Always pleased with service we get! Excellent! Both my husband and I have leased cars from Honda for many years. The service we need is always completed by the dealership. Excellent! Both my husband and I have leased cars from Honda for many years. The service we need is always completed by the dealership. More
I recently purchased a 2027 CRV Hybrid from Sterling Honda. My salesperson was Monoj. He provided exceptional service during the process and made it an enjoyable experience. This is the third new vehicl Honda. My salesperson was Monoj. He provided exceptional service during the process and made it an enjoyable experience. This is the third new vehicle I bought from them. The first was a 2013 Civic, then a 2024 Passport and now the CRV. I highly recommend Sterling Honda and Monoj. I also appreciate their service department who have looked after all my Honda’s. More

