Steele Mazda

Excellent Experience I bought the Mazda3 Sport early April but test drove it and negotiated for it late Feb. I worked with Sheila MacAskill and she was excellent. She ca I bought the Mazda3 Sport early April but test drove it and negotiated for it late Feb. I worked with Sheila MacAskill and she was excellent. She came along on the test drive and she let me alone to analyse and feel the car, which I appreciated. When we negotiated the price and finalized the deal, the color of car with the options I wanted was not readily available and she went way way out of her way to find me one. I waited about a month for it to arrive but I was ok with that because the color/options I wanted seemed rare. She paid close attention to detail. For example, I ordered door mouldings and we had a small discussion about what I expected. When they came in, she noticed that it might not be what was intended so she contacted me before installation to make sure it was correct. It was not and she we spent some time reviewing mouldings and she ordered a new set. When they came in, she sent a pic to verify that it was correct. I really appreciated this attention to detail and customer service. Even after the sale, she contacted me to ensure I was good with the car. I used their Service Department for after-sale the moulding installation and they seemed good. I would recommend that Sheila be contacted at this dealership, if you are looking for a Mazda. More

Sheila was a joy to work with I was in the market last week for a new crossover SUV. I test drove every manufacturer's offering and dealt with quite a variety of salespersons, know I was in the market last week for a new crossover SUV. I test drove every manufacturer's offering and dealt with quite a variety of salespersons, knowledge and style-wise. Sheila not only has great insight on the Mazda brand, but also has an easygoing and VERY accommodating manner (with a great sense of humour to boot!). She stayed late on more than one occasion to ensure I could test drive the vehicle and capably handled all of my (many!) questions on the technologies, features, warranties and trade-in value of my vehicle. My partner is also in the market for a new car and I have recommended that she buy from Sheila at Steele! More

Service Failure Fixed By Sheila! UPDATE!!!: Sheila (sales) fixed this entire issue for me! Went in today and got an oil change and tire swap and they put a gash in my leather seat UPDATE!!!: Sheila (sales) fixed this entire issue for me! Went in today and got an oil change and tire swap and they put a gash in my leather seat because someone thought it was a good idea to put my cb radio on my seat. My cb radio with sharp metal edges on it! I reported it to the service manager and I have been ignored. More

MVI - $1200 - $1300 Ripoff / Upsell you to death I had basically the exact experience as the $1300 MVI post in here! The dealership wanted approx $1300 for parts and service to fix control arm bush I had basically the exact experience as the $1300 MVI post in here! The dealership wanted approx $1300 for parts and service to fix control arm bushings, etc. on my 2011 Mazda 3. I also did the same - told them to stop, took the car to another location and had 2 mechanics specifically look for the "problems" for which Steele Mazda had failed my MVI. Nothing wrong. I paid under $50 and drove away with a fully functioning, safety inspected car. The other issue I've found with most Mazda dealerships is the upselling. They upsell you to death. I also was thinking of a new Mazda vehicle - never setting foot in Steele Mazda again. More

Very pleasant. I was really impressed with the whole aspect of buying my Mazda. From the dealer to the sales rep. Not only does Mazda have a wonderful car Mazda CX3 I was really impressed with the whole aspect of buying my Mazda. From the dealer to the sales rep. Not only does Mazda have a wonderful car Mazda CX3 they have a very friendly and helpful staff member. Sheila MacAskill managed to make the whole experience pleasant and informative. I would definitely recommend her to anyone that are looking to purchase a new vehicle with Mazda! More

used car purchase Bought 2011 Malibu in July 2016 and now 9 months later the transmission is not working the car was about 13000 with extras like wheel and seat care Bought 2011 Malibu in July 2016 and now 9 months later the transmission is not working the car was about 13000 with extras like wheel and seat care which was 2990 dollars . Wanted to trade the car back to them because of the transmission was to be so costly but they said they would give me 1000 dollars for my which I bought for 13000 dollars 9 months ago. I will have to sync that Sheila Macy's kill so great to us , but she can only do what her company tells her. More

Used Car Purchuse Sheila helped me purchuse my 2013 used Mazda 3 sport just the other day. She was more than willing to help me with whatever I needed and very quick to Sheila helped me purchuse my 2013 used Mazda 3 sport just the other day. She was more than willing to help me with whatever I needed and very quick to act. I would recommend her any day to anyone looking to buy a car from this dealership. More

Sheila MacAskill was a fantastic help I had a car die on me unexpectedly and Sheila helped get me drive home a CX-5 just a few hours after closing the deal. She also helped me trade in my I had a car die on me unexpectedly and Sheila helped get me drive home a CX-5 just a few hours after closing the deal. She also helped me trade in my old vehicle and made sure I got a fair shake on its value. She was very easy to work with and left me feeling confident that my car and I will be taken care of going forward by the people at Mazda and her personally. I would definitely recommend her to anyone in the market for a new vehicle. More

Amazing staff and Amazing car! After having a car accident I found myself needing to replace my vehicle. I had spent a week shopping around close to home and was left feeling pressu After having a car accident I found myself needing to replace my vehicle. I had spent a week shopping around close to home and was left feeling pressured, discouraged and completely stressed out, Mike was able to help me find the perfect vehicle and made the whole process super easy and actually enjoyable. His knowledge of vehicles coupled with his consideration of making sure the car suited my needs makes him a wonderful asset to Steele Mazda! Patrick Rocca put in a lot of work ensuring the deal was done in a efficient manner and went the extra mile so neither my husband or I had to make any unnecessary trips to the dealership. His dedication to his customers and their needs are evident in every interaction. Thanks to both of these young men I walked out absolutely thrilled with my new Mazda CX-3 AWD! I can't thank either of them enough, and I will definitely be recommending Mike to anyone shopping for a new vehicle! More

Otherwise Known as Sheila the Great! Sheila MacAskill is without question the best salesperson that I have ever dealt with! I would recommend her to anyone looking to buy a new or used Sheila MacAskill is without question the best salesperson that I have ever dealt with! I would recommend her to anyone looking to buy a new or used car!, In fact I have already done so! I also had the pleasure of dealing with Graham Parlee and Craig Morrison, These gentlemen are also great ambassadors of the Mazda brand and Craig worked overtime to get the deal done and ready. I can not think of another time in any purchasing situation where I was treated so well and with such respect. Mazda is an amazing company in my opinion and only made to be more amazing with employees like these to endorse their brand. More