Steele Hyundai

Treated respectfully with straightforward talk I had every traveling visitors nightmare: Oil Light comes on and the vehicle has power issues. CAA had to tow my vehicle to the dealership. Had to do I had every traveling visitors nightmare: Oil Light comes on and the vehicle has power issues. CAA had to tow my vehicle to the dealership. Had to do the drop off in the overnight box with details. As a visitor to Halifax and with a non-operational vehicle I was at the mercy of service department. Shout out to Mark who contacted me as soon as the service department had a determination as to what was wrong with my Santa Fe. His years of experience combined with his communications skills made for a informative interaction. I truly appreciated the straight upfront truth regarding the issue I was having with my vehicle. NO body wants to hear that they have to fork out a few hundred dollars to fix a problem with their vehicle while on vacation. Mark took the time to fully explain the full ramifications of why the work must be done and all the 'what ifs' if the work was not done. He gave me an estimate on the cost and time it would be ready. He was pretty much bang on. After further discussion with the Service Team I would recommend this service department for Hyundai vehicles. More

I would not deal there again Poor service I would not deal with them again . They cared only about the sale and not the customer. I will not return to that place Poor service I would not deal with them again . They cared only about the sale and not the customer. I will not return to that place More

Extremely Impressed with customer service Took my vehicle in dreading an unexpected and expensive alternator replacement and was end up shocked! To my surprise my vehicle was part of a recall Took my vehicle in dreading an unexpected and expensive alternator replacement and was end up shocked! To my surprise my vehicle was part of a recall in the previous years for the conditions that were present. All in all I was met with very polite, respectful and helpful people who worked at the dealership; but the person who shined the most in customer service was Mark Dewolf. Mark provided me with their shuttle so I could get home, he was always easy to contact and will never put me on hold and let me know feedback on the completion of the service of my vehicle. Mark took initiative and understanding about the inconvenience of not having your only method of transportation. Over all amazing customer service, my vehicle was handed back to me good as new on expected time of completion. 10/10 service! Thank you Mark and the team at Hyundai Kempt Road Halifax! More

Seatbelt I took my mothers Elantra in to see about a seatbelt that wouldn't retract. I was charged $50.00 for the mechanic to say it needs a new seatbelt that I took my mothers Elantra in to see about a seatbelt that wouldn't retract. I was charged $50.00 for the mechanic to say it needs a new seatbelt that cost over $1000.00. It had a twist inside the panel. Which I got another mechanic to fix. The service manager wouldn't refund the $50.00 for the work that wasn't done. I feel this dealer is out to take advantage of people and wouldn't recommend them to anyone. More

Tucson First new car in 20 years,salesman was very helpful with making this purchase our thanks goes out to bob brown. C&k bishop or sackville First new car in 20 years,salesman was very helpful with making this purchase our thanks goes out to bob brown. C&k bishop or sackville More

Amazing Customer Service When my last car ( a 2007 Ford Focus ) was involved in an accident last week and was written off, I knew I wanted another focus. Asked around some fr When my last car ( a 2007 Ford Focus ) was involved in an accident last week and was written off, I knew I wanted another focus. Asked around some friends and they highly recommended Steele Hyundai to deal with. Bought my "New To Me" 2013 Ford Focus from them and unfortunately within 2 days I was broken down on the side of the road with a major problem. Called these guys for assistance and they took care of everything... Since my car was still under warranty, I had the work done at Steele Ford and they were also excellent to deal with. I was not happy about the problem and went back to Steele Hyundai to talk with them. Their level of excellent customer service really impressed me... they took the time to listen to my concerns, discuss options and after meeting with them, I left a very happy customer. I would highly recommend this dealership to anyone who is looking for a new or used car. These folks are great and go that extra mile to help in any way they can. They make me feel like a Valued Customer. More

First New Car Calee Whitehead was fantastic. She was accommodating and knowledgeable. It was my first car and Calee really just helped. She went the extra mile and Calee Whitehead was fantastic. She was accommodating and knowledgeable. It was my first car and Calee really just helped. She went the extra mile and I will be referring her to my friends. Thanks to Calee and Steele Hyundai for making my first new car purchase easy and enjoyable. More

Wayne Rocks! Wayne Currie Rocks! We have purchased 3 cars through Wayne and he made buying a car seamless and a pleasure to look forward to. I would recommend Wayn Wayne Currie Rocks! We have purchased 3 cars through Wayne and he made buying a car seamless and a pleasure to look forward to. I would recommend Wayne to all my friends without hesitation! More

Scotty 'Bob' is a good guy My husband and I had the privilege to work with Bob, he was excellent from beginning to end. We purchased a new 2016 car, I traded in my 2011 Tuscon. My husband and I had the privilege to work with Bob, he was excellent from beginning to end. We purchased a new 2016 car, I traded in my 2011 Tuscon. Handing in the keys to my old car was difficult but Bob was very understanding and made the transition easier. We were very pleased with the service and the outcome, Bob is a true professional. Thank you Bob :-) More

Car service I had my car in for service this past week. My mechanics name was Justin. Felt very comfortable having my car in his hands. I was able to have my ques I had my car in for service this past week. My mechanics name was Justin. Felt very comfortable having my car in his hands. I was able to have my questions answered, service was quick, and I walked away feeling like my car received the proper parts and care. Thankyou! Will definitely be coming back to Steele Hyundai More