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Steele Hyundai
Halifax, NS
234 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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234 Reviews of Steele Hyundai
April 01, 2024
I’m extremely dissatisfied with the service after purchasing an extended warranty for my vehicle, I recently had 2021 Kona in for service and I was given a rental vehicle for five days under the term purchasing an extended warranty for my vehicle, I recently had 2021 Kona in for service and I was given a rental vehicle for five days under the terms of my extended warranty. However, they were unable to fix my vehicle within the five day period because of staffing issues causing me to have to pay out of pocket for three additional days of a rental. When I sent a letter to the service manager Jim Schimpf, to discuss this as I felt like it shouldn’t fall upon me to pay for my own rental due to staffing issues on their part, I received zero response. I went in person to try and speak to him directly, and he refused to see me. I no longer have confidence in the service levels at this dealership and the product as a whole and seriously doubt I would own another Hyundai product. A very dissatisfied Customer More
by Kristi.brown
Employees Worked With
Jim Schimpf
Helpful December 15, 2023
Kevin was amazing to work with! Didn’t rush me to make a decision. He knew I wanted my dream SUV, and gave me the price I wanted! Didn’t rush me to make a decision. He knew I wanted my dream SUV, and gave me the price I wanted! More
by Michelle T.
Employees Worked With
Kevin, Elliott
July 07, 2023
They made the experience of buying a car as pleasant and painless as possible - managed to find the last availble car for me in the shipment that had been ordered. painless as possible - managed to find the last availble car for me in the shipment that had been ordered. More
by l_conrad@ns.sympatico.ca
Employees Worked With
Brian Cheng, Elliott Thorpe
June 26, 2023
Great team and wonderful job . I want to thank Ryan for her cooperation and remind her with my issue with the rear door hook which makes more problems I want to thank Ryan for her cooperation and remind her with my issue with the rear door hook which makes more problems More
by Sorogyas
Employees Worked With
Ryann Jack
June 17, 2023
Excellent customer service from Meesh at Steele Hyundai! Purchasing our vehicle from him was so easy and the financial part was stress free thanks to Maggie. Definitely would recommend him, and the Steele H Purchasing our vehicle from him was so easy and the financial part was stress free thanks to Maggie. Definitely would recommend him, and the Steele Hyundai team to friends and family who is looking to purchase a new vehicle. We love our new 2023 Hyundai Tucson Preferred AWD w/ trend. More
by Mel
Employees Worked With
Meesh AL Harbi and Maggie Woodworth
May 09, 2023
We were involved in a very serious accident and Troyce and finance department went out of their way to get new wheels under us as fast as possible. Troyce sold us our first Kona, which was one of the firs and finance department went out of their way to get new wheels under us as fast as possible. Troyce sold us our first Kona, which was one of the first out, and he did a great job of getting our Kona N Line for us. Thank you everyone who helped us out during a very upsetting time. More
by joanmahar
Employees Worked With
Troyce and Whab
May 09, 2023
Troyce and Whab got our new car under us quickly after our last car got written off due to a very serious accident. Troyce sold us the car that got written off so when he heard of our accident he jumped i our last car got written off due to a very serious accident. Troyce sold us the car that got written off so when he heard of our accident he jumped into action and between him and Whab our new car was under us in just 8 days from accident. Would strongly recommend them to everyone. More
by joanmahar
Employees Worked With
Troyce, Whab
