Steele Chrysler Dodge Jeep

Bought a used Jeep from them. The sales people there are very good in selling you a car -- not very knowledgeable about the rest of a costumer's needs. The service department is good, but the dealership is very good in selling you a car -- not very knowledgeable about the rest of a costumer's needs. The service department is good, but the dealership is very siloed and the costumer service is only OK if one accepts waiting for hours for service despite appointments and being patronized by sales reps. More

Salesperson was friendly although more aggressive than I would have liked. We didn't intend on buying a car that day, but were kind of roped in. It was our first time buying a used car so we didn't know h would have liked. We didn't intend on buying a car that day, but were kind of roped in. It was our first time buying a used car so we didn't know how the game works. We finally settled on a price, after the salesperson cleared it with the general manager (ha ha). We had a final look at the car before signing anything and noticed it was full of paint chips which had been hastily covered over with touch-up paint. We didn't pay much attention during our test drive as we didn't expect to be buying that car that day. I'm sure they were well aware of the paint damage but nothing was ever mentioned. Initially we felt bad for reneging on the deal, but after reflecting on it I realized that they probably knew they were selling us a paint damaged car. I accept some responsibility for not checking the car over properly, but again, it was never my intention to be haggling on that car that day. I was more interested in the ride, but I will pay more attention next time. More