My daughter and I recently went shopping for a used vehicle for her - her 2007 Malibu was biting the dust. We originally went to another dealer simply because we received a flyer (usually I do not pay attention to those things but it came at just the right time), plus she had recall work done on her car there. We picked a vehicle that was 4 years old and had 90000 kilometers on it. We went through all of the financing trauma , put down a $500 deposit to "HOLD" the vehicle and went home to ponder over the situation. We decided that we would take it, I phoned this other dealer and told them; they would be undercoating, filling the vehicle with gas and cleaning it before we picked it up. WELL, we decided to not put all of our proverbial "eggs in one basket" and go visit Jamie. He informed us of a lovely SUV, two years NEWER and with 40000 LESS KILOMETERS and AWL that he had at the lot! It turned out that it was a bit less in price than the one from the other dealer!!! Now, which one would any normal person pick??? So I proceeded to call the other dealer to cancel the first vehicle, and I have been wrangling with them for the $500 deposit back. I still have not received it! In essence, I will not be going to the other dealer again, nor any other dealer for that matter. Jamie is personable and knowledgeable - he looked out for us, knew our budget and constraints and found us the best deal! I would like to mention as well that I cannot tolerate the "typical" salesman personality - the BS of it all - Jamie is a straight shooter and I do appreciate that. I own a small service oriented business with 5 company vehicles, and I will most definitely be coming to Steele Chrysler Dodge Jeep in the future when we need to trade any of those vehicles in. Now if you only had a van with AWD!