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Star Motors of Ottawa Mercedes-Benz

Ottawa, ON

4.7
95 Reviews

400 West Hunt Club Rd

Ottawa, ON

K2E 1B2

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Showing 95 reviews

October 23, 2026

Star motors Ottawa was the absolute best place to choose my new vehicle. Not only did I get a great deal, but George Yin and Sam were amazing! You walk in a stranger and walk out friends. I cannot say enoug More

by tina_002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Yin
October 16, 2026

Dealt with Yannick who was awesome. Friendly and helpful. Made the process of visiting the dealership welcoming. More

by frwhldrft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Nathan
October 14, 2026

5 Star customer service after a mishap with the windshield on my 2026 E450 wagon. Sean in Parts, Ashley in Service and Dan in Sales worked seamlessly together to create an exceptional customer expe More

by gareth
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Ashley
September 18, 2026

I have been receiving excellent service from this dealer for the past 20 years. I have bought new cars for the past 20 years as well. More

by emarot2564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paquin
September 17, 2026

Great customer service and a very professional, helpful, and friendly team. They made the entire experience smooth, easy, and enjoyable. I really appreciated their service . More

by orsay4vous
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kolanjian
September 11, 2026

Great customer service and a very professional, helpful, and friendly team. They made the entire experience smooth, easy, and enjoyable. I really appreciated their attention to detail and willingness to hel More

by ahmad-2449
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mansour, Karey Finlay, Eric Paquin, Yves Laberge
August 31, 2026

Sales Rep. Yannick has been very proficient, caring and professional. He knew what I needed t, did not rush came up with a solution that worked perfectly. Lovel More

by Singör
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yannick Ntezirembo , Karey Finlay, Eric Paquin, Yves Laberge
August 12, 2026

I was super-happy with my service appointment. The service provided by Lucky Patel was exceptional, as always. Friendly and professional. Lucky also provided regular updates on the progress of the More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. : Lucky Patel, Ashley Andrade, Eric Paquin
July 16, 2026

Always good service. Know and greet you by name. No surprises, everything explained up front. More

by Andree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Patel
July 15, 2026

The service department had a bit of a slump but it is back to a top notch service department. I have always felt comfortable recommending Star Motors as an excellent dealership. More

by srweiss888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paquin
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