St. Catharines Volkswagen

I needed a code to unlock the radio after changing the battery in my 2007 Passat, As recommended by Volkswagen Canada, I contacted my local Volkswagen dealer. After leaving two messages, they finally got battery in my 2007 Passat, As recommended by Volkswagen Canada, I contacted my local Volkswagen dealer. After leaving two messages, they finally got back to me, and I was told they needed to have the car for one hour, to hook up, check, etc. etc. - at a cost of $125. Really??? I went online, found a site, entered the radio serial number (pulling the radio was a two-minute job - thanks YouTube!), paid $12.99US, and they sent me the code. Took me 30 seconds to unlock the radio. Make of that what you will. More

Josh was friendly, accommodating and quick to respond to all of our questions. It was a great experience from start to finish. We are thrilled with our purchase. all of our questions. It was a great experience from start to finish. We are thrilled with our purchase. More

Josh was amazing! I highly recommend him and the team at St. Catharines Volkswagen. I am loving my new Jetta GLI. Dylan is always helpful too. Derek St. Catharines Volkswagen. I am loving my new Jetta GLI. Dylan is always helpful too. Derek More

I was contemplating whether or not to purchase a vehicle from VW. My wife and I met with Josh Dawe who was very professional and helpful. He was very patient, thorough and provided us with answers to our qu from VW. My wife and I met with Josh Dawe who was very professional and helpful. He was very patient, thorough and provided us with answers to our questions and made sure we were confident in our purchase. Thanks J Rowe More

My wife and I purchased a new vehicle at St. Catherines Volkswagen October 2020. Over the years we have purchased many vehicles and Josh made this experience one of our best. He was friendly, helpful and p Volkswagen October 2020. Over the years we have purchased many vehicles and Josh made this experience one of our best. He was friendly, helpful and provided exactly the right amount of help, not too little not too much. Early on, unasked, he made sure that we were aware that our vehicle was to become an orphan, no longer available in North America after 2019, information that could have been a deal breaker for many. Our experience in the past has been that once the sale is completed many sales persons quickly lose interest. Not so with Josh. He was still helping out two weeks later. My wife and I are getting on in years and are concerned about Covid 19. He was perfect with masking and sanitizing for us. I think he enjoyed the transaction as much as we did. Just a further word about the finance person whose name I forget, he was pleasant and helpful, and the receptionist who was always helpful, and whose demeanor made you feel instantly welcome. Overall, a genuinely positive experience. More

I had service done a few times on my old VW and was happy with my experiences so decided to investigate a newer vehicle with them. Our sales person was Josh Dawe. We were extremely happy with Josh - he was e with my experiences so decided to investigate a newer vehicle with them. Our sales person was Josh Dawe. We were extremely happy with Josh - he was easy to work with, patient with all our questions and very thorough in describing the vehicle features and financial options available to us. He worked hard and creatively to craft a deal that worked for us and we left satisfied with our vehicle and the deal. I would recommend Josh to anyone looking for a new car - he listens and works hard to help make the right fit for you. Ian in the finance department was also great to work with - informative and thorough without being pushy. Thanks guys. More