St. Catharines Mazda

Best purchasing experience with a vehicle EVER This had to be the easiest purchase I have made in my driving career. There were so many people that participated in this great satisfaction rating. T This had to be the easiest purchase I have made in my driving career. There were so many people that participated in this great satisfaction rating. Two people stand out - Chase my sales expert and Alisha Vella for ensuring that all the i's were dotted and t's were crossed AND that the financial end...didn't hurt. Having said that, each person, that was at the dealership reached out and participated in the experience. Tito from Head Office, Chris the General Manager. Russ in finance. If you receive an invitation to attend a special event....GO!!!! More

A pleasant car buying experince. My first contact with Mazda dealership employees was surprisingly welcoming, relaxing and friendly. All my questions were professionally answered, an My first contact with Mazda dealership employees was surprisingly welcoming, relaxing and friendly. All my questions were professionally answered, and Jim helped me to resolve my dilemma, as an old friend advice. I love my new car, and I would highly recommend this dealership to all potential Mazda buyers. More

Great Experience! I own a Mazda before and we were looking for a new car for my wife, after looking at many other brands and dealerships we decided for a Mazda CX 5. T I own a Mazda before and we were looking for a new car for my wife, after looking at many other brands and dealerships we decided for a Mazda CX 5. The sales representative was great, very helpful and always looking for better deals for us. This was the second car we bought at this dealership and we love them! More

Professional and welcoming After visiting several new car dealerships in the Niagara region, my wife and I found St Catharines Mazda to be the most friendly, honest and welcomin After visiting several new car dealerships in the Niagara region, my wife and I found St Catharines Mazda to be the most friendly, honest and welcoming. Inara Smith was very professional and patient. She provided an excellent demonstration on the vehicle we were interested in. I sincerely appreciated her time and attention. More

comfortable I never feel oversold at the service desk or have things pushed at me I don't really want ... this is why I keep returning I never feel oversold at the service desk or have things pushed at me I don't really want ... this is why I keep returning More

Awesome dealership one of a kind! Highly recommend this plac My husband and I were both very pleased with this dealership. It provides outstanding service from when you walk in their front door to ownership of My husband and I were both very pleased with this dealership. It provides outstanding service from when you walk in their front door to ownership of your new vehicle. The salesman was very helpful (not pushy) and answered all our questions and made the sale simple. Our insurance company was very particular about information - and Mike Ulisse helped us and was very patient and supportive. We received excellent explanation when we picked up our new Mazda as well. Recently we returned to our favourite dealership (although we do not live in St. Catharines) to purchase Mazda CX-5 Winter snow tires. We received wonderful service, the tires came in a package with rims at a great price and had a high rating. Peter was the person in service who helped by husband and was great to work with. We will recommend this dealership to all our friends and was referred to it by our son-in-law. (We purchased our vehicle as this dealership 3 months earlier.) More

Always a beautiful day at St. Catharines Mazda :) We recently wandered into the dealership to see about trading in our Mazda3 to the CX5. From the minute we walked in the door we were treated to wonde We recently wandered into the dealership to see about trading in our Mazda3 to the CX5. From the minute we walked in the door we were treated to wonderful customer service and even welcomed back by the people there who knew us from previous visits. It was almost like a family reunion.. even hugs were involved LOL... Hope Russ didn't mind too much :) It was a pretty seamless transition from beginning to end. We walked in, spoke with Jim about what we were looking for. He knew JUST the vehicle for us. We zoomed down the highway on a test drive, and fell in love. The dealership took care of everything else from there on out. We just had to let them know when we were free to come pick it up. From start to finish, it was less than a week before we drove off the lot in our BEAUTIFUL CX5.. We'll go back again and again.. and would recommend St. Catharines Mazda to everyone who is looking for a new or used vehicle. It's always FANTASTIC SERVICE FOR A FANTASTIC PRODUCT!!!! We definitely will "Zoom Zoom Forever!" More

Awesome! Chris and Trina were fantastic! They took their time with us and were very patient, helpful and knowledgeable. They made this experience amazing. I Chris and Trina were fantastic! They took their time with us and were very patient, helpful and knowledgeable. They made this experience amazing. I love my new car! More

New 2015 Mazda3 We own a Mazda so I took my son to St Catharines Mazda for his first car. The dealership and staff are amazing he's very pleased. He loves his new car We own a Mazda so I took my son to St Catharines Mazda for his first car. The dealership and staff are amazing he's very pleased. He loves his new car and it's what he budgeted for. I've dealt here for years and have always come away feeling good about the service and the people I deal with. Thanks Mazda WELL DONE! More

Had a damaged part of my lower bumper repaired. Jeff and all The service dept. have always been very helpful. Sarah, the Receptionist is friendly. My salesman, Ken is very knowlegable. Alicia and Jeff and all The service dept. have always been very helpful. Sarah, the Receptionist is friendly. My salesman, Ken is very knowlegable. Alicia and all staff at Mazda make me feel at home. It's a friendly environment. They have done much to make customers comfortable if you choose to wait for your service, which I often do. Thank you to all at St. Catharines, Mazda . More