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St. Albert Dodge Chrysler Ltd

St. Albert, AB

4.2
389 Reviews

1155 St Albert Trail

St. Albert, AB

T8N 7X1

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389 Reviews of St. Albert Dodge Chrysler Ltd

July 06, 2026

Very friendly staff. Everyone is happy to help and accommodate when possible. Good coffee machine. Unfortunately, they were unable to fix the issue with my vehicle, throu More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Jul 08, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you for the kind review, Angela. We’re glad to hear our team was friendly, helpful, and accommodating during your visit. We’re sorry we weren’t able to fully resolve the issue with your vehicle, but we truly appreciate your understanding and your kind words about the experience. And we’re happy the coffee machine was a win!

July 06, 2026

Customer service is very good. Folks there are very polite..not pushy. Manners are goid More

by maryarbeau313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh and clinton
Jul 08, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you for the kind review! We’re glad to hear our team provided very good customer service and made you feel comfortable throughout your visit. Being polite, helpful, and never pushy is exactly the experience we want our customers to have. We truly appreciate you choosing xx. Albert Dodge!

July 03, 2026

Very friendly service, salesman was helpful in finding the right vehicle and met my requests when it came to inspecting used vehicles. Only reason I didn’t give 5 stars was that I felt like they were pu More

by Brandontillie95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean P.
Jul 08, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you for the feedback. We’re glad to hear the service was friendly and that our team helped with your vehicle search and inspection requests. We’re sorry to hear you felt pushed toward certain vehicles, and we appreciate you bringing that to our attention so we can improve.

July 01, 2026

Dealing with Brad MacDonald was painless and a pleasure. He made sure every aspect of this transaction went smooth. Give him a raise. More

by Twgg13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McDonald
Jul 08, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you for the great feedback! We’re happy to hear Brad made your experience smooth and enjoyable. We appreciate you choosing xx. Albert Dodge and will be sure to share your kind words with him!

July 01, 2026

The Good: -Very nice dealership -Lots of inventory -Friendly Staff What needs work: -Was given false information on interest rates in order for me to finance through the dealership whic More

by lorne.carberry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Baker
Jul 08, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you for sharing your feedback. We’re glad you appreciated the dealership, inventory, and friendly staff, but we’re sorry to hear there were concerns around financing communication and the vehicle hold process. We take this seriously and will be reviewing your comments with our team so we can improve.

June 30, 2026

Thank you to Brad Mac Donald from St. Albert Dogde for going out of his way to make my buying experience as carefree as possible, with great integrity and caring. More

by bell_16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McDonald
Jul 08, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you to Brad Mac Donald from xx. Albert Dogde for going out of his way to make my buying experience as carefree as possible, with great integrity and caring.

June 30, 2026

We recently purchased another Dodge Ram from this dealership, and the experience reaffirmed exactly why we continue to come back. The quality and dependability of the vehicles initially brought us he More

by Beverley Shiels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Plante, Adam Fayad
Jul 08, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you so much, Beverley. Reviews like this mean a great deal to our entire team. We’re grateful that you continue to choose xx. Albert Dodge, and we’re especially happy to hear how well Adam Fayad looked after you. His commitment to listening first, being honest, and making sure customers feel respected is something we’re very proud of. Thank you for your trust, your recommendation, and your continued loyalty.

June 29, 2026

The customer service is always great. The staff are super friendly and so nice to my kids. I love that they have a little play area. More

by Jennylynntimms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Jun 29, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you for the wonderful review! We’re so happy to hear that our team has consistently provided great customer service and made you and your kids feel welcome. We love being able to offer a family-friendly space, and we truly appreciate you choosing xx. Albert Dodge!

June 29, 2026

Was happy with my trade in value and the cost of the vehicle I bought but within a week of driving it the truck started shifting different the odd time so took it to two different shops and turns out th More

by T&A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam
Jun 29, 2026 -

St. Albert Dodge Chrysler Ltd responded

We try hard to make sure the vehicles we sell are sorted prior to them leaving our lot. With that said, we can’t predict future concerns before they happen when there is nothing to indicate an issue. With the 2018 Ram 2500 that you purchased from us, everything checked out while we had it. The mechanical fitness assessment that we had performed indicated a truck that needed very little repairs done for a vehicle having over 140,000kms on it. Even the tires and brakes showed very little sign of wear when we got it on trade. The Carfax report lists approx. 2 pages of history on maintenance repairs that were done to the truck over its lifetime. And the story of it being a ‘one owner’ vehicle matches with the Chrysler and Carfax records. Unfortunately, the transmission issue was out of our control. I feel the offer to trade you out of it for the money you paid us (before the accessories were installed) was pretty fair. I’m sorry that things didn’t go as hoped and that the truck ended up having an expensive issue. Regards, Alan

Jun 29, 2026 -

T&A responded

Unfortunately the oil would have been black well before I got the truck , and would have been visible during the assessment I’m sure , and I put too much trust in the mechanical assessment and didn’t check for myself and now have paid the price.I also had one of the shops let me know that it looks Like the brake pads and rotors were changed at different times on the front after I asked why they were squeaking.i haven’t heard of this being done in quite some time on vehicles and was no mention of it on the assessment either.disappointed all around.and pretty much have to re check the entire truck so I know what I’m dealing with as I have zero confidence in your shops check sheet.

June 28, 2026

I recently purchased a New Jeep after many hours of deciding upon the right one for me special shout out to my salesman Josh and the team at xx Albert Dodge for securing and delivering me the exact mak More

by lenoram973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh gallinger
Jun 29, 2026 -

St. Albert Dodge Chrysler Ltd responded

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Josh and the team were able to help you find and secure the exact special edition Jeep you had your heart set on. It means a lot to us that you chose xx. Albert Dodge, and we hope you absolutely love every moment behind the wheel. Enjoy your new Jeep!

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