St. Albert Dodge Chrysler Ltd

POOR SERVICE I BOUGHT A DODGE RAM 3500 2014 HAD IT FOR 1 MONTH AND TRANSMISSION BROKE ITS BEEN A WEEK AND A HALF THEY WILL NOT LEND ME A VEHICLE AND WHEN I CALLED I BOUGHT A DODGE RAM 3500 2014 HAD IT FOR 1 MONTH AND TRANSMISSION BROKE ITS BEEN A WEEK AND A HALF THEY WILL NOT LEND ME A VEHICLE AND WHEN I CALLED IN TO ASK WHATS GOING ON THEY JUST SAID WE WILL V\CALL YOU WHEN YOUR TRUCK ID READY!!! OUR SALES MAN WAS JOHN I HAD GREAT SERVICE WITH HIM BUT AS SOON WE WERE DONE AND GOT THE TRUCK THE SERVICE IS THE WORST SERVICE EVERY !!! More

Great salesmanship My salesman was courteous and used his slkills in a non obtrusive manner, which is a huge reason we shop for cars after hours. Because there’s no pres My salesman was courteous and used his slkills in a non obtrusive manner, which is a huge reason we shop for cars after hours. Because there’s no pressure. Wwe dreaded the thought of the 2hrs in finance, that didn’t happen either, combined we were there for lease than an hour. I’ll be back for my hellcat soon.... More

Friendly & knowledgeable Dari was friendly and knowledgeable about the product he was selling. That really impressed me, we will be recommending Dari and St. Albert Dodge to o Dari was friendly and knowledgeable about the product he was selling. That really impressed me, we will be recommending Dari and St. Albert Dodge to our friends and family. More

Great Service Dept Took my vehicle to another Chrysler dealership in the City. They had my vehicle overnight for a very small repair and did not fix problem. Brought m Took my vehicle to another Chrysler dealership in the City. They had my vehicle overnight for a very small repair and did not fix problem. Brought my car into Trish and the Service Dept and within an hour were able to troubleshoot and find solution to problem. More

New vehicle purchase We purchased a new Cherokee Trailhawk from Ravi Coomar. He was both knowlegable and accommodating. This is our second new vehicle purchase from St We purchased a new Cherokee Trailhawk from Ravi Coomar. He was both knowlegable and accommodating. This is our second new vehicle purchase from St Albert Dodge and we were very happy with all aspects of our purchase, both times. We have also used the service dept and were very happy with service also. We would definitely and the dealership to family and friends. More

A Very Bad experience I bought a 2013 dodge ram 1500 from st Albert dodge. I was shown the mechanical fitness assessment document which shows that everything was in good c I bought a 2013 dodge ram 1500 from st Albert dodge. I was shown the mechanical fitness assessment document which shows that everything was in good condition with the truck. I bought it and took it home. The next day I noticed the air suspension service light came up on the screen. I took the truck back and ask them to check what was wrong. After they conducted their test they said it was just short of hydraulic fluid. I took the vehicle home after 2days I noticed the light came up on the screen again and when driving you notice the jump; it’s so bad that I felt a sharp pain in my back everytime I drive it. I called the sales guy (JOHN) and complain about it to him. He asked me to bring the truck in. I brought it in and they held it for 2days. They called me and said the issues have been resolved. I took the vehicle and when driving it I notice the issue was not resolved. I called again and they asked me to bring it in again which I did. This time they said they need to hold the truck for 7-10 days because they need to order in the parts. I gave them the truck and after 7days I was called to come get the truck that it has been fixed. I took the truck and I travel out of the country on the 14th of December 2017. My wife called me and said the same issue is back on the truck not even 2days after I left. I called John and asked him if they sold me a broken truck with falsified mechanical fitness assessment. He ask me to bring it in again and my wife took it there. I called after a week and they said this time I have to pay for the services. I refuse to pay for it. The truck is still with them as of the time of writing this. I have made my first loan payment on the truck even without using the truck. Now the second payment comes up on the 20th of January and I still do not have the truck. It was a disaster dealing with St Albert Dodge. Shame on them More

Very Happy Excellent, Helpful, Friendly Experience! Very informative on the purchase of vehicle. Explanation of All the New extra options I have with this New A Excellent, Helpful, Friendly Experience! Very informative on the purchase of vehicle. Explanation of All the New extra options I have with this New All Wheel Drive! Very Happy with Jerry Joseph's Help!! Monique 😊 More

Professional and Efficient Really enjoyed the experience. Brad was great - knew what we wanted, offered options. We were able to get what we wanted and a bit more. Quick turn ar Really enjoyed the experience. Brad was great - knew what we wanted, offered options. We were able to get what we wanted and a bit more. Quick turn around on the deal which is what was also important. Great value, dealt with integrity. More

Awesome repair service Recently had issues with the windshield wiper starting on their own and not being able to turn them off on my 2011 Jeep Patriot. Diagnoses was that i Recently had issues with the windshield wiper starting on their own and not being able to turn them off on my 2011 Jeep Patriot. Diagnoses was that it needed a new wiper motor. Had it installed but issue reappeared a week and a half later. Took it back, of course it didn't act up on demand so shop had difficulty getting it to happen again. They persevered and by the end of the day they figured out it was the TIPM which was still under warranty from a previous replacement. St.Albert Dodge refunded me the entire cost of the initial diagnostic and parts and labour on the new motor they installed. With do many sheisters in the auto industry out there, I totally recommend St. Albert Dodge. More