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Spinelli Toyota Pointe Claire

Pointe-Claire, QC

4.8
187 Reviews
Call Dealership (514) 694-1510
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10 Auto-Plaza

Pointe-Claire, QC

H9R 3H9

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187 Reviews of Spinelli Toyota Pointe Claire

January 08, 2022

Received great and competent service from my salesperson Nabila and would for sure do referrals More

by carmeleta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabila
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Jan 10, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for taking the time share your feedback Carmeleta! Our goal is to provide our guests with a great experience, and we are happy to hear that you received such service from Nabila. We really appreciate your comments and we look forward to seeing you again in the future!

Helpful
December 23, 2021

the best dealership no question, the sales man name jason is very helpfull and informative. very professional More

by jordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlene,Jason
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Dec 27, 2021 -

Spinelli Toyota Pointe Claire responded

Thank you for your positive review. We are happy to hear that Jason was very helpful, informative and professional.

Helpful
December 01, 2021

The staff at Toyota Spinelli pointe Claire treated me as a valued customer. They were very professional courteous and went over and above to make sure I was happy with my purchase. A special thanks to Geeth More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geerthanan , Nabila, Patrick
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Dec 02, 2021 -

Spinelli Toyota Pointe Claire responded

Thank you for your comments John. Each guests is important to us, and we want everyone to have a great experience. We are glad to hear that our staff was able to go above and beyond, especially Geeth, Patrick and Nabila who assisted you throughout the whole process. Congratulations on your new vehicle!

Helpful
November 27, 2021

I think this dealership is the best in Canada they’re very professional and polite guys .I’m very happy with them I’m dealing with this dealer from 1999 till now. More

by Abdalla.mamdouh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valery Ramirez.
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Nov 30, 2021 -

Spinelli Toyota Pointe Claire responded

Thank you for your comments Abdalla Mamdouh. We want our guests to have a great experience, and we are happy to know that you continue to receive good service with us. We look forward to your next visit and thank you for your loyalty!

Helpful
November 10, 2021

Every time I go for service I am always impressed how complete and efficient the service is. You will never get this service at a local garage. The other thing is they know my car as they are trained to More

by gigabear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duncan MacGregor and his crew. Two many to list.
Report | Print
Nov 12, 2021 -

Spinelli Toyota Pointe Claire responded

Thank you for the positive feedback. We strive to provide our clients with an excellent service, and we are glad to hear that you entrust your vehicle with us at Spinelli Toyota Pointe Claire. We look forward to seeing you on your next service and thank you for your loyalty!

Helpful
November 05, 2021

Bobby was I formative, professional and really does his best. I am very happy with my Toyota RAV4! More

by melanie.imperiale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby wojic
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Nov 06, 2021 -

Spinelli Toyota Pointe Claire responded

Thank you very for your positive feedback Melanie Imperiale. We strive to provide our clients with an excellent service. We are glad to hear that you had a great experience with Bobby and that he was able to accommodate you according to your needs. Congratulations on your new RAV4!

Helpful
November 04, 2021

my appointment with them was worth It. Lovely staff l highly recommend them thank you! More

by Comfort.akpassa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annis chitti it
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Nov 05, 2021 -

Spinelli Toyota Pointe Claire responded

Thank you for the perfect score! Our goal is to provide an outstanding service experience, so we are happy to hear that you liked our staff. We look forward to seeing you again in the future!

Helpful
November 03, 2021

The sales section is amazing!! Love them. The service department after 20+ years has always been horrible. I do not have the time or space to list the multiple issues but today made me almost cry. Even More

by gails-h@hotmail.com
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Duncan the manager
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Nov 04, 2021 -

Spinelli Toyota Pointe Claire responded

Thank you for your feedback. We want our clients to have a great experience, so your comments are really appreciated. We learned from our Service Manager that there seem to have a miscommunication, but we are happy to hear that he was able to take care of this issue. If you ever need help with anything else, please do not hesitate to contact our Customer Relations Department at 514-694-8333 Ext 2.

Nov 05, 2021 -

gails-h@hotmail.com responded

When you explain your situation on the onset 4 times & they don't listen. They don't check the notes on my file, do the job completely wrong and it takes the sales managers to get them to fix it. To top it off they made me wait another 2 1/2 hours before fixing it. That is the worst customer service I have ever experienced!

Helpful
October 29, 2021

Good transaction, friendly and they got me what I wanted with no hassles. Very Good. More

by Rating
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Gouveia
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Nov 01, 2021 -

Spinelli Toyota Pointe Claire responded

Thank you for the great rating of 4 on 5 stars! Our goal is to provide a great experience and your feedback is always welcome.

Nov 01, 2021 -

Rating responded

Good transaction, friendly and they got me what I wanted with no hassles. Very Good.

Helpful
October 29, 2021

Ils ont un excellent service et répondent à toutes les questionsIls ont un excellent service et répondent à toutes les questions More

by hawiranamohamad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyleigh pacheco
Report | Print
Nov 01, 2021 -

Spinelli Toyota Pointe Claire responded

Merci pour votre commentaire positif Hawirana Mohamad. Nous efforçons de fournir à nos clients un excellent service, et nous sommes heureux d'apprendre que vous avez eu une expérience positive avec nous et que nous avons répondu a toutes vos questions.

Helpful
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